Randall Reed's Planet Ford

Good experience Great experience with Randall Reed Planet Ford. Our salesman Jeff S. was very easy to talk to and work with. He made us feel like one of the family. N Great experience with Randall Reed Planet Ford. Our salesman Jeff S. was very easy to talk to and work with. He made us feel like one of the family. Negotiating was relaxed and we didn't feel pressured or disrespected. We got a great deal on our F250. Thank you for an easy transaction. More

Great Customer Service JT- John Thomas, was very helpful in the service department he had a great smile the whole time, I was there last week to get a battery for my Expedit JT- John Thomas, was very helpful in the service department he had a great smile the whole time, I was there last week to get a battery for my Expedition More

Good Service department Dropped off vehicle and was told in advance that it would be 3-5 days before they would look at it. Received a call 2 days later just to let me know t Dropped off vehicle and was told in advance that it would be 3-5 days before they would look at it. Received a call 2 days later just to let me know that they have not forgotten about me. 5th day car was ready for pick up , vehicle has 93K miles and all work was warranted. FORD More

Great service, friendly staff! This dealership takes care of you right away. Thanks Nick Lang for your courteous service. A professional! Great service and and friendly staff! Fully This dealership takes care of you right away. Thanks Nick Lang for your courteous service. A professional! Great service and and friendly staff! Fully recommend it! More

Above and Beyond A few weeks ago I spoke with John the GM and Richard Fuller about a 2019 F 150 Lariat that I wanted to purchase. I told them what it had to have and I A few weeks ago I spoke with John the GM and Richard Fuller about a 2019 F 150 Lariat that I wanted to purchase. I told them what it had to have and I would take nothing less. Richard went to work locating my dream retirement truck and searched and searched the inventory of every dealer within 1800 miles. I called me a few days later and said he had located 2 trucks that matched my wish list and was waiting to see if he could do a dealer trade. The next day Richard called me and said they had succeeded in getting my dream truck and would be sending a driver to pick it up. It would be available for me in a few days. I can't express my sincere appreciation enough to Richard, John and Billy at the dealership. Planet 59 Ford is a wonderful and professional place to purchase a vehicle. My hats off to you all for going above and beyond! More

2019 STX F150 I went on line to find the truck "I" wanted Quentin contacted me via text, set up an appointment. It all went well, very happy. I went on line to find the truck "I" wanted Quentin contacted me via text, set up an appointment. It all went well, very happy. More

New truck This was the second truck I’ve purchased in the last year. Great experience each time. Byron Nelson was very knowledgeable about the vehicle I was pur This was the second truck I’ve purchased in the last year. Great experience each time. Byron Nelson was very knowledgeable about the vehicle I was purchasing. He also met all my expectations and I received the deal I was looking for. More

Salesman was nice I was disappointed when financing told me I could not use my rebate an was not given the opportunity to get a better deal on the ford and the $10,000 I was disappointed when financing told me I could not use my rebate an was not given the opportunity to get a better deal on the ford and the $10,000 discount was not available More

Brian Robinson and James McDonald , ROCK! Originally went to purchase vehicle for Granddaughter who liked the car purchased. I had to drive it for insurance reasons. So many things she never t Originally went to purchase vehicle for Granddaughter who liked the car purchased. I had to drive it for insurance reasons. So many things she never told me about problems with the car, made me decide to trade it back to them. Long story short we now have a much better vehicle (Ford Certified), lower interest and payments are not much higher than the one she picked out. James basically handled the trade over the phone dealing with details. Brian had all of my old paperwork ready when I arrived and dealt with everything except picking out a vehicle. More

Great work, attention and follow up with the client. Right to the point when finding problems and even fastee when fixing the issue. Very reliable. work, attention and follow up with the client. Right to the point when finding problems and even fastee when fixing the issue. Very reliable. More