Randall Reed's Planet Ford
Humble, TX
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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The service team is always great. Kelli C is the best I have ever worked with and takes personal interest in the job getting done right. Came back washed, vacuumed and ready for anot Kelli C is the best I have ever worked with and takes personal interest in the job getting done right. Came back washed, vacuumed and ready for another 5K. More
The customer service was good. Salesman was good. Everything went smoothly. Only disappointment was paying 5000 over MSRP don’t think that’s right but it is what it is. Salesman was good. Everything went smoothly. Only disappointment was paying 5000 over MSRP don’t think that’s right but it is what it is. More
Kelli C. took total responsibility to assure that I was treated fairly. The next time it needs service, my 2013 Fusion and I will return. took total responsibility to assure that I was treated fairly. The next time it needs service, my 2013 Fusion and I will return. More
Poor communication, lack in customer support, and dissatisfied with time management. Surprised that there was no regard for customers time. In the past I’ve had nothing but good things to say. Disapp dissatisfied with time management. Surprised that there was no regard for customers time. In the past I’ve had nothing but good things to say. Disappointing, and I’ll have to drive farther to get better service. More
Always an amazing customer service and I felt I was not just a number but a Ford family member walking in and how attentive they are when they have my vehicle just a number but a Ford family member walking in and how attentive they are when they have my vehicle More