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Randall Reed's Planet Ford
Humble, TX
2,168 Reviews
Multi-time consecutive Ford Triple Crown winner, Randall Reed's Planet Ford in Humble (serving Houston, Katy, Kingwood, Atascocita & Conroe areas) takes great pride in providing award-winning customer service. When you choose Planet Ford on Hwy. 59, you can rest assured you're "dealin'" with the best. Planet Ford is a multiple award-winning dealership that's earned Ford's top honors and accolades including a dozen consecutive Triple Crowns, consecutive President's Awards, Ford One Elite, Ford 100 Club Awards, Partners in Quality and the FCSD Premier Club Award. The Better Business Bureau (BBB) also has recognized them with an award for excellence. Come experience the Randall Reed difference! Planet Ford in Humble, TX offers New Ford Cars, including the Ford Mustang; New Ford SUVs: Escape, Edge, Explorer, Expedition; Ford Bronco, Bronco Sport; and trucks F-150, F-250, F-350, Super Duty, SuperCrew, SuperCab, Ranger, Maverick. We also have a large selection of pre-owned certified Ford cars, SUVs, and trucks. Planet offers fleet/commercial sales. Plus, Planet Ford's used vehicle selection is huge, including tons of Value Max used vehicles under $20k.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,168 reviews
November 08, 2023
Customer service, the salesman, timing , the turnaround, the paperwork, the greeting, the management were all assume!!! the paperwork, the greeting, the management were all assume!!! More
by RCH7JO
Verified CustomerEmployees Worked With
Helpful November 08, 2023
Salesman was great, finance guy was great and even the tech guy was great. I gave 4 STARS the aftermarket guy Kevin was very arrogant and I would never buy aftermarket from this dealership!!! tech guy was great. I gave 4 STARS the aftermarket guy Kevin was very arrogant and I would never buy aftermarket from this dealership!!! More
by Btrahan72
November 08, 2023
The sale was so smooth from sales guy to financial everyone had a good attitude. everyone had a good attitude. More
by amezquita96
November 08, 2023
My radio speaker stopped working and the sales person who dealt with me didn’t get back to explain nor help highly don’t recommend you guys dealt with me didn’t get back to explain nor help highly don’t recommend you guys More
by jasminestovall34
Employees Worked With
Kennedy
November 07, 2023
Had to go back 3 times. They didn’t calibrate position of tire sensors after rotation. Had balanced and was not balanced good. Took back and they said they calibrated machin They didn’t calibrate position of tire sensors after rotation. Had balanced and was not balanced good. Took back and they said they calibrated machine and rebalanced. Same thing vibration. Tookto Discount Tires and they did road force balance and is good now. Mark did an excellent job keeping me informed and addressing concerns. I took it in to get recalls addressed and went ahead and had them take care of some maintenance . It was the craftsmanship I have problem with. Oil was changed and they didn’t reset life monitor. I reset myself. Not sure if work was done by Ford tech or was taken over to Quiklane for oil change and rotation. I have had issues with Quiklane before on my wife’s car. They said they rotated tires but didn’t because I marked them. More
by WKMCCARTY1
Employees Worked With
Mark
November 07, 2023
Whootwhoot- great job GUY - no complaints well done need 15 words W T F ? Huh? 15 words W T F ? Huh? More
by tonyeastman27
Employees Worked With
November 06, 2023
I am very much a person who buys from people they like, and I must tell you David Harrison has a customer for life. This was a transaction that I wish all my transactions mirrored. I will buy from him agai and I must tell you David Harrison has a customer for life. This was a transaction that I wish all my transactions mirrored. I will buy from him again, no matter what dealership his card says he works for. More
by VGORILA1
Employees Worked With
David Harrison
November 04, 2023
Everyone was very kind and helpful. My sales person has even called me after and asked how I was enjoying my new vehicle My sales person has even called me after and asked how I was enjoying my new vehicle More
by JELKIN1
Employees Worked With
