Randall Reed's Planet Ford - Service Center

check engine light on. This is the only place that I would bring my truck in for work. I have full trust in your service center. Beto is one of best Diesel mechanic around This is the only place that I would bring my truck in for work. I have full trust in your service center. Beto is one of best Diesel mechanic around More

I recently had my F150 serviced at Randall Reeds. Everyone was exceptionally cordial and eager to help. I highly recommend the service department. They resolved my issues. Everyone was exceptionally cordial and eager to help. I highly recommend the service department. They resolved my issues. More

Warranty work Irma did a great job of keeping me informed on the status of the repairs. I did seem like it took a bit longer than I thought it should. The front en Irma did a great job of keeping me informed on the status of the repairs. I did seem like it took a bit longer than I thought it should. The front end needed aligned, replaced the glove box and replaced the back window. It was in the shop from Monday @ 0730 and picked up Saturday around 1:30. I was very pleases that a courtesy car was available for me to use More

Got an oil change and a garage full of oil when the lube tech didn't tighten the filter. Service advisor didn't even want to offer anythingrefund my money and ask how was I going to get home.? In my car tha tech didn't tighten the filter. Service advisor didn't even want to offer anythingrefund my money and ask how was I going to get home.? In my car that y'all messed up that's how. Unbelievable most people would of raised a issue. There could be some underlyilying damage caused bit I gues More

Service Dept Awesome service. JT has always done a great job of keeping me informed of the work being done and the what the cost will be. Awesome service. JT has always done a great job of keeping me informed of the work being done and the what the cost will be. More

Maintenance on my 2012 Ford F-150 Amanda Wade took very good care of me. I came in to have some maintenance done on my 2012 Ford F-150. Amanda was on top of it. She had me in and ou Amanda Wade took very good care of me. I came in to have some maintenance done on my 2012 Ford F-150. Amanda was on top of it. She had me in and out in no time. More

4 hours for a oil change. Was told it would take 2 hours. The worker is slow and on his cell phone. Unacceptable. It took o er 2 hours for my truck to get into service bay. And then the worker took o The worker is slow and on his cell phone. Unacceptable. It took o er 2 hours for my truck to get into service bay. And then the worker took over a hour to a perform a oil change and rotate tires. The recall only took 5 min More

Nick and Lorena provided me with excellent customer service while my expedition was in their service department for some repairs! They always get everything done in a timely manner! I highly recommend service while my expedition was in their service department for some repairs! They always get everything done in a timely manner! I highly recommend bringing your vehicle in to them for all your mechanical needs. More

Brake service The service department opens at 7am and I had an Uber bring me to drop me off so I could pick up my truck. The Uber arrived at 6;45am and dropped me o The service department opens at 7am and I had an Uber bring me to drop me off so I could pick up my truck. The Uber arrived at 6;45am and dropped me off and it was freezing cold outside. The service department opened the door and said I could sit inside until the service department opened. Little things like this really help and show the great character of the employees there. I've had my truck almost 3 years and they've done an outstanding job every time!! More

Great customer service from Amanda, I got out earlier even though I was told it was going to be a two hours wait for my oil change. Keep it up! even though I was told it was going to be a two hours wait for my oil change. Keep it up! More