Randall Reed's Planet Ford - Service Center
Humble, TX
1,305 Reviews of Randall Reed's Planet Ford - Service Center
Repaired my F350 In the time promised I took my Ford F350 in for service and to check out why the front end was jumping whenever I reached speed over 50 MPH. Amanda Wade quickly determined I took my Ford F350 in for service and to check out why the front end was jumping whenever I reached speed over 50 MPH. Amanda Wade quickly determined that work tires were one of the culprits and gave me an excellent price on new tires. When the truck was in the service bay the technician noticed that I had other worn front end parts and Amanda called me to let me know and recommend additional work. I agreed to the work and the truck was ready when promised and at a fair price. I appreciate the dealership and Amanda for her great work. More
Quick, reliable service Great service center! Friendly and knowledgeable! Took care of every need and concern in a timely manner. Repaired correctly the first time! Will defi Great service center! Friendly and knowledgeable! Took care of every need and concern in a timely manner. Repaired correctly the first time! Will definitely recommend Planet Ford Sales and Service. More
alternator I called Planet Ford service because my truck alternator went out while on the road. Spoke with Amanda Wade and she assured me it will be taken care o I called Planet Ford service because my truck alternator went out while on the road. Spoke with Amanda Wade and she assured me it will be taken care of . Great customer service .The truck issue was handled with a quick turn around time. Thank you More
Excellent Customer Service I took my car into Randall Reed's Planet Ford dealership because of a recall I received and upon arriving, I was greeted and my work order was prepare I took my car into Randall Reed's Planet Ford dealership because of a recall I received and upon arriving, I was greeted and my work order was prepared, I received a ride home by their shuttle bus and as promised, my vehicle was worked on and gotten back to me the same day. When I arrived to pick it up Lorena came out and greeted me and asked if there was anything else I needed. More
Great customer service I brought my truck in with an issue and it was handled efficiently and effectively with great customer service. I had a question on something, but it I brought my truck in with an issue and it was handled efficiently and effectively with great customer service. I had a question on something, but it was quickly handled and I was treated amazingly. More
purchase & mount nedw tires The service and the courtesies that I received on my F150 was top notch and I price that a paid for my new set of tires was very competitive The service and the courtesies that I received on my F150 was top notch and I price that a paid for my new set of tires was very competitive More
Service Took my truck to check out a engine light. Left it for three days never communicated with me to let us know how it’s going on the third day I called Took my truck to check out a engine light. Left it for three days never communicated with me to let us know how it’s going on the third day I called and they told me it was the battery. They wanted me to buy a battery, when I told him my battery it’s under warranty at AutoZone. Story short three days in the dealership and nothing. Left messages no calls back More
Great Job Excelente servicio , muy amables y al pendiente de lo que necesitamos muchas gracias por su ayuda ! Es un placer estar en la agencia el personal siemp Excelente servicio , muy amables y al pendiente de lo que necesitamos muchas gracias por su ayuda ! Es un placer estar en la agencia el personal siempre muy atentos More
Great service Quick service. Was done with high quality and exactly the way I wanted it done. Everyone was super friendly. Will be coming back! It was great! Quick service. Was done with high quality and exactly the way I wanted it done. Everyone was super friendly. Will be coming back! It was great! More
Great Service and Fast Turn Around Time! The service advisors here treat you right and get whatever service you need done to your vehicle done in a timely manner! Would recommend to anyone no The service advisors here treat you right and get whatever service you need done to your vehicle done in a timely manner! Would recommend to anyone not satisfied with their current dealership! More