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Randall Reed's Planet Ford - Service Center

Humble, TX

4.3
960 Reviews

960 Reviews of Randall Reed's Planet Ford - Service Center

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April 19, 2024

Excellent service! Troy Porter was great to work with. Will always come back. Thank you! More

by MELISSA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trey Porter at Quick Lane
April 18, 2024

I got a follow-up on my service, not everyone has bad customer service, the lady who called me was very nice and willing to help!!! More

by D.VALDEZ.M
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 18, 2024

Ned gave 5🌟 service! I recommend asking For him he was easy to talk to, understanding of my needs and executed on what was needed to get me taken care of. I highly recomm More

by SHONTAYLOR444
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ned
April 18, 2024

Called for appointment for filter/oil change, none needed. Waited for one hour and thirty minutes for completion. Excessive in my view point. Steven Bishop was friendly service advisor. More

by jvd42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Bishop five star
April 17, 2024

No issues. Just an oil change. Place looks clean and workers seem helpful. Oil changes these days always seem to take a bit longer than I think they should, but More

by MATTFELD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't remember
April 17, 2024

Came into service without an appointment,my vehicle was diagnosed and repaired in the same day. I wasn’t expecting that but it sure was nice to have it back so quickly. More

by Lou
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodney Bogany
April 17, 2024

The service department always takes great care of me. Kelli is awesome! We were supposed to be waiting while work was completed. When it was discovered that we had a bigger issue Kelli found us a loaner More

by STEVEGHILL7164
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lorena Barker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Wade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelli
April 17, 2024

8th car to buy from the same salesman Richard Fuller. Always a great experience. Highly recommend. More

by njmaceyiii
Recommend Dealer
Yes
Employees Worked With
Richard Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 16, 2024

I appreciate the time and attention that the Service and Diesel Shop Guys took to make sure my wife's older model F-250 was taken care of and put back to working order. She was relieved to have it gone thro More

by Wells77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trey Porter
April 16, 2024

Very helpful even though we didn't find the intermittent problem. They made it as easy for me as possible. More

by otho.h.miley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Faul
2
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