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Randall Reed's Planet Ford - Service Center

Humble, TX

4.4
1,303 Reviews

1,303 Reviews of Randall Reed's Planet Ford - Service Center

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April 06, 2024

No satisfaction! Under warranty, low on oil. No idea why. Tansmission still not shifting correctly. More

by clydejlambert
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mr Bishop No complaints
April 05, 2024

Was told a week they’ve had my car for two weeks I still do not have it back More

by M.NIEZGODA1098
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Idk
April 05, 2024

the service was fast. the rep. kept me informed about what was going on and reviewed what service was needed. More

by TH_BENNETT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
don't remember his name but he was in the quick lane department.
April 05, 2024

Not what I expected, sold me a demo truck without me knowing it was demo More

by ruben093063
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Stuart McKenry
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Oliver Francisco
April 05, 2024

Great service in humble Texas and surrounding areas Tremendous diner food while you wait for your car More

by DBPARRISH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randall Reed
April 05, 2024

Awesome dealership great staff very friendly I would recommend this dealer to every person looking to buy a car or get there car serviced or repaired at the body shop More

by CV_OZZMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Scherer
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 04, 2024

It’s now the 3rd time I’m returning the truck to the shop for the same problem More

by MARIBEL.ANAYA50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Fransisco
April 04, 2024

Takes too long to get an oil change with an appointment. And sit in the waiting room for hours listening to people say they shouldn’t have come to this dealer More

by WFLICK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lyndi Sage - Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 02, 2024

Excellent service, professional and prompt. Timely attention, polite and courteous. I would recommend this dealership. More

by kcelestine001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not listed above
April 02, 2024

Rihanna Reed planet Ford has done everything to make it right for me and I really do appreciate it thank you guys very much More

by jasonteamer022668@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francisco Lona
5.0
This rating includes all reviews, with more weight given to recent reviews.
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