Randall Reed's Planet Ford - Service Center
Humble, TX
1,304 Reviews of Randall Reed's Planet Ford - Service Center
The sale was so smooth from sales guy to financial everyone had a good attitude. everyone had a good attitude. More
Had to go back 3 times. They didn’t calibrate position of tire sensors after rotation. Had balanced and was not balanced good. Took back and they said they calibrated machin They didn’t calibrate position of tire sensors after rotation. Had balanced and was not balanced good. Took back and they said they calibrated machine and rebalanced. Same thing vibration. Tookto Discount Tires and they did road force balance and is good now. Mark did an excellent job keeping me informed and addressing concerns. I took it in to get recalls addressed and went ahead and had them take care of some maintenance . It was the craftsmanship I have problem with. Oil was changed and they didn’t reset life monitor. I reset myself. Not sure if work was done by Ford tech or was taken over to Quiklane for oil change and rotation. I have had issues with Quiklane before on my wife’s car. They said they rotated tires but didn’t because I marked them. More
The experience was way better this time around the sales lady that helps was really nice and professional the best experience on a dealership so far lady that helps was really nice and professional the best experience on a dealership so far More
Red cap service was nice. Saved my wife from having ro drive behind to pick me up. Saved my wife from having ro drive behind to pick me up. More
The only thing I can say is WOW! Everyone at the service center is PHENOMENAL!!! Everyone at the service center is PHENOMENAL!!! More
Service center is always nice and polite. Usually treated soon as I walk in the doors. My vehicle was ready when promised and was explained what maintenance it needed and what was done his vi Usually treated soon as I walk in the doors. My vehicle was ready when promised and was explained what maintenance it needed and what was done his visit. Keep up the good job! More
The service department at Planet ford 1960. Has always been the best. They have taken care of my car and outdone themselves always striving to give the best service possible. Would defiantly re Has always been the best. They have taken care of my car and outdone themselves always striving to give the best service possible. Would defiantly recommend. More