Randall Reed's Planet Ford - Service Center

Good job I had to visit twice because I was sent to the express service which was going to take longer so I came back, afterwards the job was done faster than I had to visit twice because I was sent to the express service which was going to take longer so I came back, afterwards the job was done faster than expected, Thanks. I did ask about a recall and JT told it may take a couple of days, I don't know why, it's a software update. More

2011 Ford Fiesta transmission issue Amanda the service advisor was very knowledgeable and helpful. She was aware of previous cars with the same issue and basically was upfront. I was exp Amanda the service advisor was very knowledgeable and helpful. She was aware of previous cars with the same issue and basically was upfront. I was expecting the car to be there at least a week. Dropped it off early Friday and was ready Monday morning! Thank goddess transmission control module was still under warranty! More

Recall It's good to call ahead of time, but once parts were finally in they were great - dropped off car in the morning, they have a shuttle service to get y It's good to call ahead of time, but once parts were finally in they were great - dropped off car in the morning, they have a shuttle service to get you to work, they fixed my door panel for free as well as recalls, and brakes. More

Service done in timely manner Yes, I felt like my car would get the best work done on it here correctly, and knew they knew all about a Ford Escape. Yes, I felt like my car would get the best work done on it here correctly, and knew they knew all about a Ford Escape. More

Car service and workers were great, they got me in and out super fast in a friendly manner. Will definitely keep coming back! Great service! and workers were great, they got me in and out super fast in a friendly manner. Will definitely keep coming back! Great service! More

Service for My F-150 The recall service for my F-150 (computer issue) and repair/replacement of the gas tank flip door was done quickly in one day. The service rep JT did The recall service for my F-150 (computer issue) and repair/replacement of the gas tank flip door was done quickly in one day. The service rep JT did a great job. I only wish that they had a loaner car available instead of a rental. More

2018 F450 This is the 3rd time my truck has been in the shop for the same thing and every time the service department is very nice and accommodating getting my This is the 3rd time my truck has been in the shop for the same thing and every time the service department is very nice and accommodating getting my truck back very quickly. Nick Lang is a great service person however the sales manager I delt with never got back with me about purchasing a new truck and trading in this lemon. More

Satisfied Sercice experience was quick and very professional. Luis and Rosie took good care of my service needs. They explained the service check list and wa Sercice experience was quick and very professional. Luis and Rosie took good care of my service needs. They explained the service check list and was advised of other maintenance my vehicle needed. Which I declined at the time due to time restrictions. More

Absolutely and overwhelmingly satisfied. Amanda Wade and all of the service team who participated in the work done on my truck deserve recognition for having gone beyond the normal in achievi Amanda Wade and all of the service team who participated in the work done on my truck deserve recognition for having gone beyond the normal in achieving the end results, addressing all of the problems I reported and others I was not aware of at the time the faults occurred which brought me to Planet Ford. The personal help to me by the courtesy shuttle drivers and the fact that this service is available is noteworthy in itself. Amanda's persistence with American Auto Shield, my extended warranty provider is a credit to her and I appreciate those efforts very much. A hearty Well Done to ALL of the Planet Ford 59 Team from the bottom of my heart!! More

Service was a little slow and the advisor tried to talk me into coming back next day even thought there was four hours left till close. was a little slow and the advisor tried to talk me into coming back next day even thought there was four hours left till close. More