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Randall Reed's Planet Ford - Service Center

Humble, TX

4.4
1,328 Reviews

1,328 Reviews of Randall Reed's Planet Ford - Service Center

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July 15, 2023

Ms. Kelli my Service Tech was amazing to work with. She ensured everything was 100% complete and ready before I came to get my truck. Ms. Kelli is the best Service Tech I have ever had anywhere! More

by JSTOOLMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lorena Barker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Walter Vickers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Morrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Wade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrian Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelli , John 'JT' Thomas, Brian Smith
July 15, 2023

Planet Ford is pure class from the second you walk through the doors till the second you walk out to your car. The service agent was thorough and knowledgeable. The technician took great care of my ca More

by furnaceman48154
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Znidarsic
July 15, 2023

Appointments easy to set up. ... Service advisors always reliable, personable and professional. The whole place runs like clockwork! More

by BCDURBIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim
July 15, 2023

In and out for oil service and had breakfast while we waited. One hour and on our way. More

by wishon2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodney
July 14, 2023

Kelly is very professional. In today's world it is such a joy to have an individual like Kelly in your service department. More

by MARK@GLORYATWORK.ORG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly
July 14, 2023

They were able to get everything taken care of. It took a while but I’d rather it to be done correctly More

by VANROQUE62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Znidarsic Jr.
July 14, 2023

They’re great, they got my car in and out fast. They are respectful and kind! More

by rachck2012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stuart McKenry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Grissom
July 14, 2023

I was greeted by Rodney right away and made me feel welcomed to their service center. Write up my vehicle pretty quick and I was out of there in about twenty minutes. Later I was called to let me know More

by Lou
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodney Bogany
July 14, 2023

Lobby area was hot. AC issues I’m guessing. Staff was people friendly tho. Nice little snack area More

by leroyivan12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John 'JT' Thomas
July 14, 2023

Great Job, all I did was gave instructions and my car was completed in a timely manner. Thanks to Adrian More

by KRILEY10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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