
Randy Kuehl Honda
Cedar Rapids, IA
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5,034 Reviews of Randy Kuehl Honda
15,000 miles checkup Overall I had a very pleasant experience. The technician was customer focused on the time I needed to have my car back and made it happen! Overall I had a very pleasant experience. The technician was customer focused on the time I needed to have my car back and made it happen! More
My husband and I could not be happier with our experience at Randy Kuehl Honda! Our sales guy Wes and his finance manager Jason made every moment pleasant, and easy going from the second we started talking t at Randy Kuehl Honda! Our sales guy Wes and his finance manager Jason made every moment pleasant, and easy going from the second we started talking to them, to the moment we walked in the door. I told Wes and Jason exactly what I needed/wanted and he was able to meet those exact requirements we needed in the same day, unlike other dealerships where your there more than half your day. So if your looking for a new car, a trade in, or just want to check some options out I would definitely recommend these two if you would like to avoid the headache and have a smooth experience! Thanks again Wes and Jason! More
Super Fast Service Dropped my vehicle off first thing in the morning for an oil change as scheduled. I had to take the shuttle to work and asked the driver if he could m Dropped my vehicle off first thing in the morning for an oil change as scheduled. I had to take the shuttle to work and asked the driver if he could make my drop off the first stop. The service advisor John Geiger overheard my request and was able to get my vehicle lined up as the first oil change of the day. I was in and out in 20 minutes and did not have to rely on the shuttle. The service team at Randy Kuehl is awesome and I can rely on them to take of me. More
Top Notch Very pleasant car buying experience at Randy Kuehl. Would definitely buy from this dealership and Tim Carson again. Appreciated his honesty and st Very pleasant car buying experience at Randy Kuehl. Would definitely buy from this dealership and Tim Carson again. Appreciated his honesty and straightforwardness through out the process. More
Enjoyable. Did not feel stupid. My time in the showroom was very pleasant and I was offered coffee. Sales person was very conscientious and thorough. I had a complicated trade-in a My time in the showroom was very pleasant and I was offered coffee. Sales person was very conscientious and thorough. I had a complicated trade-in and they helped my do the paperwork easily with the MVD. Was introduced to all people I might have dealings with there. Loved the experience as it was my first as a widow. More
Knowledgeable, professional, easy to work with - the best! Tim handled my purchase from my first contact doing an internet search till handing me the keys to my new car a day later. He listened well to my qu Tim handled my purchase from my first contact doing an internet search till handing me the keys to my new car a day later. He listened well to my questions and made sure I was comfortable with the updated features. More
Oil change +filter replacement Service was quick, easy, painless, cost-effective. Attention to detail as in the course of their inspection they found a nail in a tire and fixed an i Service was quick, easy, painless, cost-effective. Attention to detail as in the course of their inspection they found a nail in a tire and fixed an issue before it became a real problem. We got a great deal on a new CRV, their service as noted is great, I do recommend them More
damaged wheel I took my 2018 Honda HRV to have the tires rotated. While sitting in the waiting room, I observed the mechanic drop a wheel on its front. As soon as t I took my 2018 Honda HRV to have the tires rotated. While sitting in the waiting room, I observed the mechanic drop a wheel on its front. As soon as they got the car down, I showed the service department a chip in the wheel.. The mechanic said he dropped it. Now they want me to pay for part of the repair. We have purchased two new cars in four years, and don"t feel this is how you treat a customer if you value them. More
Efficient Scheduled PM on CRV & vehicle was brought in quickly. Few odds & ends noticed & advised of. Picked a couple & out the door we go. Quite efficient a Scheduled PM on CRV & vehicle was brought in quickly. Few odds & ends noticed & advised of. Picked a couple & out the door we go. Quite efficient appointment. Thank You. More