
Randy Kuehl Honda
Cedar Rapids, IA
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5,031 Reviews of Randy Kuehl Honda
Made Buying our CRV Easy We have been planning to buy a new CRV for several months and periodically stopped in to meet with Tim Carson. He always took the time to answer our We have been planning to buy a new CRV for several months and periodically stopped in to meet with Tim Carson. He always took the time to answer our questions even though he knew we weren't ready to buy yet. When the time came to make our purchase he and the dealership made the purchase very easy at a fair price. We really appreciated that Tim respected our time and process and was not a pushy salesman. Definitely not the high pressured sales approach that we have seen at some car dealerships. More
Always Great! We bought our Ridgeline truck from Randy Kuehl Honda based on a friend who had also bought a Ridgeline and loved it. We as well love all the great fea We bought our Ridgeline truck from Randy Kuehl Honda based on a friend who had also bought a Ridgeline and loved it. We as well love all the great features this truck has to offer. But when doing business with someone it goes beyond just a great product, the service is just as equally, if not more, important. We have been very happy with the professional service we receive with each visit. More
Good service. Good prices Good experiences at this dealer. I will be returning for my future service needs. John the service advisor is awesome and the technicians are friendly Good experiences at this dealer. I will be returning for my future service needs. John the service advisor is awesome and the technicians are friendly as well More
Sales and service As always, service was excellent. Also worked with Breck regarding the possibility of getting a new CRV. Will probably wait till spring to get a new As always, service was excellent. Also worked with Breck regarding the possibility of getting a new CRV. Will probably wait till spring to get a new one. More
I have never had such an easy car buying experience My husband didn't have time to go car shopping with me and I was really dreading going into a dealership by myself. I don't know a lot about cars and My husband didn't have time to go car shopping with me and I was really dreading going into a dealership by myself. I don't know a lot about cars and was afraid of being taken advantage of. My experience at Randy Kuehl was the complete opposite. Both Chris and Chanin were really helpful and made sure I found a vehicle that was perfect for me. Chris even stayed after work late to make sure I knew how to work all the bells and whistles in my new van. Dan was able to get me the most for my trade and helped made sure my monthly payments were what I had budgeted for. Then came the paperwork, I assumed this would take a lot of time, but Mike had everything ready to go and made the process as quick and easy as possible. I would definitely recommend Randy Kuehl Honda!! More
This was easy I've bought 2 previous vehicles from Kuehl Honda which is why I looked at their website initially. I especially liked that the price of the cars was I've bought 2 previous vehicles from Kuehl Honda which is why I looked at their website initially. I especially liked that the price of the cars was available there as well as the CarFax. Another website required that I call in to get this information. I was able to get in and have a test drive with ease, and Chris was knowledgeable about the car's details. He helped explain the process and was able to allow me a bit of time to get my financing etc. in order. When I picked up the car, Mike had paperwork ready and managed to get me out and driving in a very short amount of time. More
Oil Change I brought my CRV in for an Oil change since it was 15,000 some other things needed to be done. I do not remember the gentleman's name that assisted me I brought my CRV in for an Oil change since it was 15,000 some other things needed to be done. I do not remember the gentleman's name that assisted me but he did find the 10% couple and had it applied. I was very grateful. Raven Kuehl More
Wes and Jason made buying our car a very easy and pleasant experience.Both were very knowledgeable and made it a quick process. Would recommend Randy Kuehl Honda! pleasant experience.Both were very knowledgeable and made it a quick process. Would recommend Randy Kuehl Honda! More
Trust Stopped Oct 2 to review past PM services & billing questions. Visited with Paul & Chris with samples of invoices. The concern is that previous service Stopped Oct 2 to review past PM services & billing questions. Visited with Paul & Chris with samples of invoices. The concern is that previous services (Nov.17/Mar.18/July18) there showed 4 units of oil for oil change. A Montana Honda dealer had same quantity Sept.18. Then Nov.18 & Sept.19 it shows 5 units of oil during change. Yes the bills have increased. Yes they will when extra units are added to a bill. I was told that a $10. increase in oil etc. Not a true statement if the list price on invoices didn't change since Nov.17 invoice. Plus the Nov.18 & Sept.19 invoices would be the same if coupon not applied on the Nov.18. But then notice a $15. tire rotation is on the Nov.18. So that would be a $15. hike on Sept. invoice, not $10. as Chris stated as the last increase. Nothing was corrected or explained that makes these invoices correct & fair. There was blame on computer program, but employees without proper answers are known to call that card. This will be a subject that deserves a proper explanation. More
front end alinement My Honda hit a pot hole and ruined the tire. The car was wearing the inside of the new tires plus was making the car pull to the left. After Honda wo My Honda hit a pot hole and ruined the tire. The car was wearing the inside of the new tires plus was making the car pull to the left. After Honda worked on it no longer pulls and I will watch for tire wear. Tom Cottrell More