
Randy Kuehl Honda
Cedar Rapids, IA
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5,035 Reviews of Randy Kuehl Honda
Oil Change I brought my CRV in for an Oil change since it was 15,000 some other things needed to be done. I do not remember the gentleman's name that assisted me I brought my CRV in for an Oil change since it was 15,000 some other things needed to be done. I do not remember the gentleman's name that assisted me but he did find the 10% couple and had it applied. I was very grateful. Raven Kuehl More
Wes and Jason made buying our car a very easy and pleasant experience.Both were very knowledgeable and made it a quick process. Would recommend Randy Kuehl Honda! pleasant experience.Both were very knowledgeable and made it a quick process. Would recommend Randy Kuehl Honda! More
Trust Stopped Oct 2 to review past PM services & billing questions. Visited with Paul & Chris with samples of invoices. The concern is that previous service Stopped Oct 2 to review past PM services & billing questions. Visited with Paul & Chris with samples of invoices. The concern is that previous services (Nov.17/Mar.18/July18) there showed 4 units of oil for oil change. A Montana Honda dealer had same quantity Sept.18. Then Nov.18 & Sept.19 it shows 5 units of oil during change. Yes the bills have increased. Yes they will when extra units are added to a bill. I was told that a $10. increase in oil etc. Not a true statement if the list price on invoices didn't change since Nov.17 invoice. Plus the Nov.18 & Sept.19 invoices would be the same if coupon not applied on the Nov.18. But then notice a $15. tire rotation is on the Nov.18. So that would be a $15. hike on Sept. invoice, not $10. as Chris stated as the last increase. Nothing was corrected or explained that makes these invoices correct & fair. There was blame on computer program, but employees without proper answers are known to call that card. This will be a subject that deserves a proper explanation. More
front end alinement My Honda hit a pot hole and ruined the tire. The car was wearing the inside of the new tires plus was making the car pull to the left. After Honda wo My Honda hit a pot hole and ruined the tire. The car was wearing the inside of the new tires plus was making the car pull to the left. After Honda worked on it no longer pulls and I will watch for tire wear. Tom Cottrell More
Very pleasant and informative Chanin was an awesome sales person. He was able to clarify details in regards to any questions concerning vehicle/lease.VERY HAPPY CUSTOMER. Thanks so Chanin was an awesome sales person. He was able to clarify details in regards to any questions concerning vehicle/lease.VERY HAPPY CUSTOMER. Thanks so much. More
Excellent service. The service rep and I played phone tag for a few days and he was so pleasant and patient every time. He got my car serviced efficiently with no incon The service rep and I played phone tag for a few days and he was so pleasant and patient every time. He got my car serviced efficiently with no inconvenience. More
Great Service Had another great experience at Randy Kuehl Honda. They fixed the issue and had my car ready before my workday ended. The shuttle service was anothe Had another great experience at Randy Kuehl Honda. They fixed the issue and had my car ready before my workday ended. The shuttle service was another added benefit. Thanks again. More
Top quality service. Always a pleasure to have my car serviced at Randy Kuehl. Excellent service at a fair price. The staff is very responsive and solves whatever problem Always a pleasure to have my car serviced at Randy Kuehl. Excellent service at a fair price. The staff is very responsive and solves whatever problems come up in my car. More
Honda CR-V purchase Happy with purchase and getting accessories added. I'm glad that I received the loaner while work is being finished on the new car and I feel I got a Happy with purchase and getting accessories added. I'm glad that I received the loaner while work is being finished on the new car and I feel I got a fair trade value. More
Dent Insurance When we purchased this car we were sold dent insurance that we were told it was the greatest thing we could do. That made feel like it would be worth When we purchased this car we were sold dent insurance that we were told it was the greatest thing we could do. That made feel like it would be worth $1000 more and purchased it. So when we got our first dent we brought it in to service it and surprise!!! Its not covered. Its not covered because there was paint chipped away in the dent and if that happens its not covered. I guess shame on me for not reading the information before I signed up for it but something like that should be spoke out load about from the sales person while selling this since most dents do have paint removed. I feel like they lied about this coverage as they lied about me buying rust proofing for my vehicle. I will never buy another vehicle from this dealership. More