
Randy Kuehl Honda
Cedar Rapids, IA
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5,035 Reviews of Randy Kuehl Honda
NEW HONDA OWNER Great experience at Randy Kuehl with Chris. Excellent service and explained all options. I got a great deal on my new cr-v and perfect color. Great experience at Randy Kuehl with Chris. Excellent service and explained all options. I got a great deal on my new cr-v and perfect color. More
Airbag inflator replaced due to recall John was able to schedule my accord on the day and time that I had requested. Service department staff is Pleasant and professional. Highly recommend John was able to schedule my accord on the day and time that I had requested. Service department staff is Pleasant and professional. Highly recommend to anyone looking to service your Honda vehicle. More
Good service They were friendly and well prepared, had paperwork and car ready for me when I came in to get the car and very helpful with the car They were friendly and well prepared, had paperwork and car ready for me when I came in to get the car and very helpful with the car More
Surprise! The wife went to do some errands and found her car battery had given up the ghost. I managed to get her a jump start and sent her on her way. She had The wife went to do some errands and found her car battery had given up the ghost. I managed to get her a jump start and sent her on her way. She had resolved NOT to shut her car off until she got to a service center & decided on Randy Kuehl because numerous items needed reset. (Electronics.) The staff got her car into the service center quickly, tested her battery (which was old and bad). replaced it and reset the various items. ALL before noon! The quick turn-around and attention to detail is reason enough for my overall rating above. More
Fast and easy I’ve worked with Breck every time that I was looking for a car. He makes it so quick and easy. I’ll go back to him every time. I’ve worked with Breck every time that I was looking for a car. He makes it so quick and easy. I’ll go back to him every time. More
Excellent experience! We had a wonderful buying experience. All the features were described in detailed. We didn’t feel pressured to buy. We would definitely recommend our We had a wonderful buying experience. All the features were described in detailed. We didn’t feel pressured to buy. We would definitely recommend our friends to visit your dealership for their next car purchase. More
Service techs should have resolved my problem sooner I usually really like the service I get from Randy Kuehl Honda. This time I am more frustrated. For at least the past 1-1/2 years I have had a problem I usually really like the service I get from Randy Kuehl Honda. This time I am more frustrated. For at least the past 1-1/2 years I have had a problem with a Check Tire Pressure warning light, usually at the LEAST convenient times. Because the frequency of the message was increasing, I have taken the car in three times to ask about it. Each time I was reassured that my tires were fine (and they didn't want to recommend new tires that I didn't need, which I appreciate). The 3rd time, the technician stated that Honda's sensors are just particularly sensitive. BUT, they were NOT this sensitive for the first five years I owned the car! It has now been happening as often as every two weeks, so I called Paul Thulin, the service manager, to complain. *I* wondered if the sensor might need to be replaced. He had me bring in the car for a day and: voila'! The sensor has a leak. It cost me $189, and no offer of a discount, and why was it ME who had to suggest that solution? Someone should have checked on that when I first took the car in. More
2019 Ridgeline purchase Friendly and helpful throughout process. Gave lots of options and information and answered all our questions. Fair price and finance was just as h Friendly and helpful throughout process. Gave lots of options and information and answered all our questions. Fair price and finance was just as helpful..and no hidden/mystery fees to haggle about! More
Battery Replacement I stopped by Randy Kuehl Monday morning, because my Civic would not start at home, had to get a jump to get it going. Without an appointment, the I stopped by Randy Kuehl Monday morning, because my Civic would not start at home, had to get a jump to get it going. Without an appointment, the service department checked my battery, found that it did not pass the requirement . They had a new battery installed and I was on my way in less than an hour. Great job! Thank you for your prompt attention. Bonnie Roth More
service resolved left over problem i had multiple problems. Replacing the 2 remaining old tires fixed the noise problem. i had a problem with the prices but was willing to pay extra for i had multiple problems. Replacing the 2 remaining old tires fixed the noise problem. i had a problem with the prices but was willing to pay extra for the result. More