Randy Kuehl Honda

fast and efficient My third trip to Randy Kuehl Honda. Each time the appointment was on time and car done when promised. No complaints at all. Friendly staff as well. My third trip to Randy Kuehl Honda. Each time the appointment was on time and car done when promised. No complaints at all. Friendly staff as well. More

Smooth Process from start to end We test drove a few cars the day we came into Randy Kuehl Honda. Ron was very informative about the vehicle of which we were interested. He had an ans We test drove a few cars the day we came into Randy Kuehl Honda. Ron was very informative about the vehicle of which we were interested. He had an answer for every question. The purchasing process went quick and smooth. More

Fast, efficient, with accurate diagnostics This dealership gets the job done. Accurate diagnostics, friendly. Waiting room could use a little update but I suspect physical room is a limitation This dealership gets the job done. Accurate diagnostics, friendly. Waiting room could use a little update but I suspect physical room is a limitation to this improvement. Would be nice to have a few extra outlets for work computers. More

Great Dealership, Great Service I have purchased my last two new vehicles from Randy Kuehl Honda, and when it is time to purchase my next new vehicle, I will definitely be back. Thei I have purchased my last two new vehicles from Randy Kuehl Honda, and when it is time to purchase my next new vehicle, I will definitely be back. Their sales staff are knowledgeable and courteous. More importantly, their service department is top notch! I have all of my vehicle maintenance done at the dealership, as their prices are fair and their service staff are great to work with. They always take the time to explain any issues or needs, and work with me on appointment times, making the process quick and convenient. Keep up the great work! More

Simple oil change, hard to screw that up. Not all service visits have been good . Air bag change out on my '06 Accord was a multi visit ordeal. Visit #1 they had no parts. Visit #2 the vehicle Not all service visits have been good . Air bag change out on my '06 Accord was a multi visit ordeal. Visit #1 they had no parts. Visit #2 the vehicle sat all day at the dealership and was never touched. The shuttle driver then had trouble finding me and decided he needed to call my home and was totally disrespectful to my wife. Visit #3 they actually came over to my place of employment, picked up the car, replaced the airbags & returned the car to me. Service card stated 1 1/2 hours to complete, dealer quoted me 5 1/2. When asked about the time difference, i was told they weren't the ones doing the work. The attitude of the service writer was less than stellar.Funny thing was I was never asked to review that service visit. . More

normal routine oil ,filter change Friendly courteous service done in a timely manner.They serviced what needed to be done and told me what they observed when checking the tires ,bra Friendly courteous service done in a timely manner.They serviced what needed to be done and told me what they observed when checking the tires ,brakes ,and etc. More

Excellent experience I was interested in buying a new Honda HR-V EX. After shopping at 2 other dealerships, I decided to give Randy Keuhl Honda a try. It was a completel I was interested in buying a new Honda HR-V EX. After shopping at 2 other dealerships, I decided to give Randy Keuhl Honda a try. It was a completely different experience at Randy Keuhl. First of all, the salesman, Breck Calame knew the "product", meaning he knew the features of the HR-V. The prior two dealerships did not. In fact, since I had been doing research on the car, I knew more about the HR-V and what features it did and didn't have better than the prior two dealerships. Secondly, one of the prior dealerships looked at my car for a trade in value and advised me of numerous inadequacies that it did not have. I suspect just to get the trade in price down, which they did...and the price they wanted to give me for it was comical. Moreover, the price they offered was insulting to me as I have always taken excellent care of my cars and have always gotten the recommended maintenance done when it needed to be done. Randy Keuhl Honda merely took my car out for a spin, came back and advised me that it was a nice car and everything worked great. They wrote up an offer and let me take a photo of the offer (one other dealership would not even let me take a photo of their offer or have a copy of it). Further, Randy Kuehl Honda did not pressure me for a commitment to buy the car on the spot, unlike the other dealership did. I didn't feel pressured or uncomfortable at all in my experience at your dealership which was great because this is one of the major reasons that I HATE shopping for a new car. It was quite a difference at Randy Kuehl....a very pleasant one, in fact. After visiting your dealership, I went home, looked at my numbers and determined that Randy Kuehl was giving me not only the best experience, but the best price on both the car (with a few extras thrown in such wheel locks; door edge guards; trim at the bottom, etc.) and on the trade in. I also appreciated the fact that I was not pressured to buy extras such as fabric protection, etc. that was offered to me. When I came in to pick up my new Honda HRV-EX, I dealt with Bryce in Finance who explained everything in detail. I paid the balance in cash so there wasn't any lengthy finance papers to go through. I appreciated his friendliness as well as his willingness to answer my questions such as when should I expect my title, etc. He was very nice and very helpful. After getting all of the final paperwork done with Bryce, Breck escorted me to my new car. It was nice and clean with a full tank of gas. He sat in the car with me and showed me all of the features, how the seats could be configured, he helped me sync my phone to the car and showed me how all of the electronics worked. He was very friendly and was extremely knowledgeable on all of it. I really appreciated that. A few days after I had been driving the new car, I noticed that something was wrong with hearing people on the phone over the Bluetooth. I was barely hearing them even if I had the volume all the way up. I plugged the phone in and it was better but not great. The same thing was happening with my music. I called Breck and told him of my problem. He took the time to research what may have been the cause and came up with a solution. He emailed me the step by step instructions on how to fix the problem and it worked. I really, really appreciated the fact that he took the time to help me in this and found a solution to this issue. So many times, you don't really get good service after the sale. I feel confident that I will always get good service after the sale with your dealership. Overall, it was an excellent experience. With car buying this easy, I may have to trade in more often! More

Very positive experience all around- I will return here for future vehicle purchases. Both the sales and finance staff were extremely helpful and made the process smooth. all around- I will return here for future vehicle purchases. Both the sales and finance staff were extremely helpful and made the process smooth. More

Great Experience We visited 4 different dealerships and looked at 6 different compacts. We even visited another Honda dealership. We settled on Randy Kurhl Honda. T We visited 4 different dealerships and looked at 6 different compacts. We even visited another Honda dealership. We settled on Randy Kurhl Honda. Tim Carson and the dealership saved us $1200 as compared to an identical car at another Honda dealership. Far exceeded our expectations with no pressure. Tim really knows the business. No buyers remorse here. More

Easy process Channin made the purchase process easy. Process of paperwork was fast. This is my first Honda and very happy with it. Hoping to buy up in a few years Channin made the purchase process easy. Process of paperwork was fast. This is my first Honda and very happy with it. Hoping to buy up in a few years and will definitely return to this dealership to see Channin. Thanks Channin! More