Randy Kuehl Honda

Another Great Experience Recently purchased our 6th vehicle in 3 years from Chanin Dirks and as always it was a great experience. I for one enjoy car shopping and Chanin has Recently purchased our 6th vehicle in 3 years from Chanin Dirks and as always it was a great experience. I for one enjoy car shopping and Chanin has a passion for finding the right vehicle that you are looking for!!! If you don't enjoy car shopping I would tell you that Chanin still has a passion for finding the right vehicle for you. He takes the time to ask questions if your not sure and understands when you have made up your mind and goes to work to find the vehicle. The 6 vehicles that we have purchased have ranged from very used to slightly used to our latest purchase a 2017 Honda CRV. Chanin's knowledge on these vehicles and comparable models made it easy. I have shared each time what we have looked at and he knows the pluses and minuses of each vehicle regardless of manufacturer. It's going to be awhile before we purchase another vehicle but when we do I'm calling Chanin and Randy Kuehl Honda. More

Great Buying Experience I was leery of the "typical," high-pressure car-buying experience. Tim Carson was our sales consultant, and he did a great job. He was personable, con I was leery of the "typical," high-pressure car-buying experience. Tim Carson was our sales consultant, and he did a great job. He was personable, considerate, and knowledgeable. He explained features to us, genuinely wanted to make sure our questions were answered, talked to us about options but was not at all pushy or high-pressure, and respected what we wanted. We had a very positive experience and would highly recommend Tim and Randy Kuehl Honda. More

Great service experience. I took my 2015 CRV back to Randy Kuehl Honda so they could buff out some scratches on the side panel that were noted when we purchased the car. Even I took my 2015 CRV back to Randy Kuehl Honda so they could buff out some scratches on the side panel that were noted when we purchased the car. Even though I couldn't bring it in to have it done in the required 30 days, they were kind and did it anyway. They gave me a loaner car to run some errands while they had my car in the shop. Everyone I worked with was efficient and pleasant and kept me informed on what to expect. A great experience! More

Awesome Experience! Chanin Dirks always goes above and beyond to make our car buying experience essentially flawless. We have been working with him for the last 8+ years Chanin Dirks always goes above and beyond to make our car buying experience essentially flawless. We have been working with him for the last 8+ years. Will continue to do business with Chanin for as long as we own Hondas. Highly recommend him! More

Wonderful Experience Everyone I dealt with was courteous and helpful. Chanin went over every feature of the HRV. He is the first salesman that ever went over everythin Everyone I dealt with was courteous and helpful. Chanin went over every feature of the HRV. He is the first salesman that ever went over everything with me and I'm no spring chicken. He answered all my questions and concerns including accessing the fluid reservoirs under the hood. FYI… They were all within easy reach for a person who is only 5’2” on a good day. I am not proficient with my smart phone. My daughter just updated my flip phone to a smart phone a couple of months ago, because she said I had to have one. Chanin setup my Bluetooth connection before I left the dealership so I would be able to use the phone’s map feature to find my way to my daughter’s place. She lives in town and well, I don’t. I would definitely go back to Randy Kuehl Honda. More

Efficient and Understanding Chanin Dirks took time to thoroughly understand the immediate purchase as well as future purchases before making recommendations. He remained focused Chanin Dirks took time to thoroughly understand the immediate purchase as well as future purchases before making recommendations. He remained focused and offered several vehicle and financing options. Bryce Blomberg was prepared and went over the financing in a very timely fashion, covering all needed information. Paul Thulin quickly coordinated after market installation and ensured our day was uninterrupted by offering several transportation options to ensure I got to work on time. Great collaboration by all departments. More

Great car buying experience! Chanin Dirks was very helpful and professional as we make our decision to buy our new Honda CRV. He was very knowledgeable and obviously passionate a Chanin Dirks was very helpful and professional as we make our decision to buy our new Honda CRV. He was very knowledgeable and obviously passionate about the product he provides. He was able to answer all of our questions, and made us feel that we can come back at any time with further questions as we get to know our new vehicle. We highly recommend Chanin to anybody in the market for a new car. More

Good start - tough surprise - great finish We researched mid sized SUVs . Came down to eizther Honda CR-Vs or Mazda CX-5s. Honda won us over due to details important to us (Used Edmunds to get We researched mid sized SUVs . Came down to eizther Honda CR-Vs or Mazda CX-5s. Honda won us over due to details important to us (Used Edmunds to get comparisons) Found a "used" 2017 with only 10 miles & certified used car warranty at Randy Kuehl Honda. Drove it - liked it - wanted it - but while our trade-in was being appraised (this included an overnight trip home to get it) a different sales person sold "our" car to someone else.. Steve Lord, our salesman was super. He quietly let me vent my frustration and got the manager to work with us. I eventually agreed to let him show me a new 2017 Touring. We got together on the price. Bryce the finance man was also good to work with. More

Horrible Tim Carson is arrogant and terrible to work with. The folks in Service/parts is not only are arrogant, but lie, withhold information, and belittle. Al Tim Carson is arrogant and terrible to work with. The folks in Service/parts is not only are arrogant, but lie, withhold information, and belittle. All this while the parts manager sits in his chair with a smirk, refusing to say a word. Over all, terrible experience. Wow. More

respectful professional sales experience Based on my recent experience at Randy Kuehl Honda, I would absolutely recommend Chanin Dirks and his team to my friends and family. It took me month Based on my recent experience at Randy Kuehl Honda, I would absolutely recommend Chanin Dirks and his team to my friends and family. It took me months to take the plunge and make my purchase. Throughout this time Chanin kept in touch and kept me informed without pressure. He answered all my questions and treated my concerns professionally. When I finally made my decision I was comfortable that I had made the right decision. Jason made the paperwork process simple and painless. I am confident that any questions I have as I acclimate myself to this new vehicle will be addressed. Who knew buying my first truck at 72 would be so fun! ....and now the real fun begins! More