Randy Kuehl Honda

Looking to replace an aging minivan and had narrowed our choices down to 3 choices with the Odyssey being one of them. Also looking at getting a closeout deal on 2010 model. Our initial stop was right a choices down to 3 choices with the Odyssey being one of them. Also looking at getting a closeout deal on 2010 model. Our initial stop was right around closing time and it was busy. As we were driving off, Chanin stopped us briefly to invite us back. We took him up on it and are glad we did. He is knowledgeable about the vehicle and seemed genuinely interested in earning our business rather than just having it. In the end we got a fair price based upon what I found on Edmunds.com and a couple of other sites. There was some salesmanship in terms of add-ons and pricing, but not more than expected and not pushy in any way - it was always respectfully done. We got the vehicle we wanted. We got treated well and are comfortable that we'll continue to get treated well by the service staff and others. Bottom line is that we felt at home not only with the vehicle and deal that we got, but with the dealer as well. We would highly recommend Chanin as he was great to work with. More

I went to Randy Kuehl Honda with a very specific car in mind that I wanted to purchase that day. Initial contact with Isaiah Townsend over the phone got the ball rolling so that when we arrived at the deal mind that I wanted to purchase that day. Initial contact with Isaiah Townsend over the phone got the ball rolling so that when we arrived at the dealer he had the car pulled up in front and ready for a test drive. Overall my experience with Isaiah was excellent. He went out of his way to get me the price I wanted on the car, and was always friendly and straightforward. My experience with the other staff at Randy Kuehl was not so great though. When I went in to buy the car, signing the paper work took much longer than I expected as it turned out that the appointment sent up by one person, was not honored by another. The finance officer also pushed options despite my apparent annoyance, leaving me feeling as if what I wanted, and thought did not matter to him. Lastly, there were some additionally pieces of the car that needed to be replaced, and so far, almost two weeks after I purchased the car, the dealership/service department seems to be dragging their feet in the ordering of the part. From what I have gathered, there have been communications errors going from one person to another, both inside and outside of the service department. If you go to this dealer, I would strongly recommend dealing with Isaiah Townsend, but would caution against the other staff members. More

Outstanding experience purchasing a new Ridgeline. Ray went above and beyond in his meticulous knowledge and attention to detail in explaining this vehicle and also addressing any questions that I had. Ra went above and beyond in his meticulous knowledge and attention to detail in explaining this vehicle and also addressing any questions that I had. Ray made sure I understood everything and went through a thorough introduction when the vehicle was ready for pickup. I live approximately 50 miles from the dealer. During the process Ray would call with any questions or ideas. When vehicle was ready I drove to dealer and picked up. If you go to Randy Kuehl Honda make sure to ask for Ray. More

Before we stopped in to actually look around, I spoke with Isaiah Townsend and exchanged emails with him. This helped us get some preliminary info ahead of time, and helped us save time the day we got ou with Isaiah Townsend and exchanged emails with him. This helped us get some preliminary info ahead of time, and helped us save time the day we got our new Honda Accord. Isaiah was/is very friendy and helpful. He gave us the info we needed. Even after the sale, I had some questions, and he was glad to answer them, and answerd quickly! Assuming we sitll live in eastern Iowa when we are ready for our next new car, you can bet we will call Isaiah first. More

they offered me a deal that was very good. then when i went too close on the deal they said they good not go thru with the deal. IF A dealer goes back on a deal, then i cannot trust them, there not being went too close on the deal they said they good not go thru with the deal. IF A dealer goes back on a deal, then i cannot trust them, there not being honest. Thank you for your time. I hope that this note does some good More

I've been a Toyota driver for over ten years encompassing 6 different vehicles so it was tough for me to come to Honda. Isaiah did a nice job and was friendly and we came to a reasonable deal. He worked ha 6 different vehicles so it was tough for me to come to Honda. Isaiah did a nice job and was friendly and we came to a reasonable deal. He worked hard to find the Ridgeline I wanted and I was appreciative of that. My only complaint was that after the deal was made I didn't get enough communication from him until I called to ask the status. After that, he did a nice job of keeping me informed. I thought the process of picking up the vehicle was a bit drawn out but I wouldn't want to put that on Isaiah and I tend to be a bit impatient and when I think I have a definite time for an appointment I expect that that is the time that things will be done. I am looking forward to working with the people there and hopeful that the experience will be as good as what I have been used to with Toyata. More

Isaiah was very cordial in his dealing with us.He was not your typical "pushy" salesman. The dealership as a whole was one that I enjoyed working with; friendly fair and patient. Working with them was a plea your typical "pushy" salesman. The dealership as a whole was one that I enjoyed working with; friendly fair and patient. Working with them was a pleasant car buying experience. I recommend them. More

I needed a used car highly rated by Consumer Reports, one that is Certified, and one with low mileage. Randy Kuehl Honda's Isaiah Townsend was knowledge kable, patiently answered my questions, encouraged se that is Certified, and one with low mileage. Randy Kuehl Honda's Isaiah Townsend was knowledge kable, patiently answered my questions, encouraged several test drives, and used the US Government's online auto data to confirm the car's reliability and safety. All at Randy Kuehl Honda were friendly and helpful and I payed a good price in relation to my budget for a used car purchase. I would highly recommend this dealership, salesperson, Isaiah Townsend, and the Honda Civic. More

Chanin was knowledgeable and friendly. They gave me a good deal on my trade in and on the new Honda Ridgeline. The service department contacted me right away to take care of the undercoating and had the good deal on my trade in and on the new Honda Ridgeline. The service department contacted me right away to take care of the undercoating and had the service completed before they said that they would. The service department also gave me a loaner car to use while they were undercoating my new truck. More