Randy Marion Subaru

Friendly Salesmen who are cordial and listens to the needs of the customer, and what the customer is looking to explore when buying a subaru. needs of the customer, and what the customer is looking to explore when buying a subaru. More

I enjoy the wait in such an impeccably clean and friendly atmosphere everywhere in the building. Communication was very good. atmosphere everywhere in the building. Communication was very good. More

I came in off the road on my way to Ohio. My 2022 Subaru Crosstrek was emitting an unusual odor. Tom Gilbert immediately diagnosed it as a plastic bag that had blown up under the car and wr My 2022 Subaru Crosstrek was emitting an unusual odor. Tom Gilbert immediately diagnosed it as a plastic bag that had blown up under the car and wrapped around the exhaust. I was treated so courteously and did not have to wait long before the issue was resolved and I was on my way. Thank you soooo much for the attention, the quick diagnosis and the painless remedy. So very appreciative. More

I arrived just prior to my appointment and was quickly and professionally greeted. Explained the reason for my visit and service requested (12 month service) and was checked in and taken to waiting area. and professionally greeted. Explained the reason for my visit and service requested (12 month service) and was checked in and taken to waiting area. Within 45 minutes was advised service was complete. Checked out and was on my way. Excellent Service! More

I love the service department here so much! I wish I could take all my vehicles including my non-Subaru vehicles here. As a matter of fact, I think when it comes time to replace my other vehi I wish I could take all my vehicles including my non-Subaru vehicles here. As a matter of fact, I think when it comes time to replace my other vehicles, they will be Subarus just so I can take them to this service department! More

Working with Jason on the purchase of our Forester was a pleasure. I would definitely recommend this dealership when you are ready to purchase your Subaru. Their service department is awesome too! pleasure. I would definitely recommend this dealership when you are ready to purchase your Subaru. Their service department is awesome too! More

The customer service and experience with the staff was excellent. I took my car in for replacement of a cross threaded/stripped stud. However, after getting home, I checked all the studs/lugs and the one excellent. I took my car in for replacement of a cross threaded/stripped stud. However, after getting home, I checked all the studs/lugs and the one they replaced was seized on, cross threaded and broke off. So I paid for them to fix a problem and then they then did the exact same thing. So I’m not happy. I’ll be fixing it at home myself this time. More

Great dealership, they really care about their customers. I will always return there for service on my Subaru. I will always return there for service on my Subaru. More

Tom working at the service desk kept me informed and was pleasant and helpful. Positive experience pleasant and helpful. Positive experience More

Vincent was great to deal with, he took extra time to explain all the functionality of our new Forester, if anything, maybe he was too helpful, just kidding, My wife was dealing with a concussion from th explain all the functionality of our new Forester, if anything, maybe he was too helpful, just kidding, My wife was dealing with a concussion from the car wreck that we were in and Vincent handled it perfectly even though my wife had a hard time concentrating, he would have to explain the same thing more than twice but he never complained, I would definitely use him again. Keeley, in the finance dept however started off OK but when I turned down the warranty it was like someone flipped a switch, he acted like we were just in his way and he couldn't wait until we were done. If I had to pick a single reason why I would not come back it would be him, If he can't handle rejection then maybe he should look for another line of work. More