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Randy Marion Subaru - Service Center

Mooresville, NC

4.8
1,306 Reviews

1,306 Reviews of Randy Marion Subaru - Service Center

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February 02, 2025

Easy to schedule service, fast and efficient service, and friendly staff. I liked the video of the inspection and the thorough inspection process. More

by MARCIA_SHERIDAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob McMillen
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 02, 2025

Went out of their way to accomodate me, give me a loaner, and provide excellent service under warranty when they didn't have to. Can't say enough good things! Jessica is awesome! More

by kirschjeffrey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Matos
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 02, 2025

Great customer service! Comfortable lounge area. Great communication regarding service needed and when completed. 100 % satisfied! More

by MACAMPBELL2
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Matos
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 02, 2025

The entire service department at Randy Marion Subaru is great! Mark and Tim took care of us this time. They even helped us get our windshield replaced and calibrated when our insurance was trying to force More

by mayberrygirl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Lawson
February 01, 2025

Service went well and quickly. Not sure about getting handed an envelope as soon as I sat down giving me trade advice. More

by kikajohn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Matos
4.0
This rating includes all reviews, with more weight given to recent reviews.
February 01, 2025

Appointment easy to schedule. Service was prompt and everyone was professional and courteous. I'm an hour away, but was worth the effort. More

by rickard325
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Abbata
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 31, 2025

Everything went well, loaner car had 1/2 take of gas when I was told to bring it back full, but no big deal More

by INFO@WFDUNCAN.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Forness
4.0
This rating includes all reviews, with more weight given to recent reviews.
January 31, 2025

Quick service. Resolution to charges for maintenance. Knowledgeable about what is needed for auto. Friendly More

by dphillips0731
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Forness
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Matos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob McMillen
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 31, 2025

I have been very pleased with my interactions with Jess and Ryan in service and Josh in sales! More

by donielle.gregory
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keeley Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Matos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Elliott
January 29, 2025

Very understanding about my concerns. Gave me a good explanation of the problem with my car and came up with a plan to remedy it. More

by noodlesandnoggins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
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