Randy Marion Subaru - Service Center

Very understanding about my concerns. Gave me a good explanation of the problem with my car and came up with a plan to remedy it. Gave me a good explanation of the problem with my car and came up with a plan to remedy it. More

The care of the car was outstanding, and the followup the day after with a personal text was very nice day after with a personal text was very nice More

I stopped in on Thursday to pick up my license plate and inquired about a recall that I received on my STARLINK and was told that it would take about an hour and I declined to have it taken care of today an inquired about a recall that I received on my STARLINK and was told that it would take about an hour and I declined to have it taken care of today and inquired about a Saturday appointment and was told that I could have 1:15 appointment for Saturday. I arrived about 30 minutes early on Saturday and was informed that the service department was really busy and I told the service staff that it was okay and that I was early for my appointment and she then informed me that I didn’t have an appointment. She wanted to know who scheduled the appointment for me. It was the female at this same counter, I’m pretty sure she is the same person. More

Stopped by and got my car inspected. Nice, professional and friendly service dept as always. In and out in under 30 minutes. Nice, professional and friendly service dept as always. In and out in under 30 minutes. More

Very responsive and friendly. Easily answered my questions and were clear about cost breakdown/ explanation of issues. Service was super fast. I'm always happily surprised by the Easily answered my questions and were clear about cost breakdown/ explanation of issues. Service was super fast. I'm always happily surprised by the service here. More

Very professional, knowledgeable, and they listened to my concerns. Took care of the cabin and air filters and several other items in a timely manner. concerns. Took care of the cabin and air filters and several other items in a timely manner. More

I purchased a 2025 Forester from Randy Marion Subaru, and my sales associate Frank Tilghman made the whole process one of the most pleasant car-buying experiences I’ve had. my sales associate Frank Tilghman made the whole process one of the most pleasant car-buying experiences I’ve had. More

Mark wads very helpful and kept me in the loop about my car’s progress! car’s progress! More

The service center folks are always kind and helpful. They explain things in a way I understand. Prices are good and work is excellent. They explain things in a way I understand. Prices are good and work is excellent. More

I went in to get the sensor fixed on my MPG messages above Va my dashboard…it just flashes numbers! It was not fixed. Everything else was taken care of adequately above Va my dashboard…it just flashes numbers! It was not fixed. Everything else was taken care of adequately More