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Randy Marion Subaru - Service Center

Mooresville, NC

4.8
1,307 Reviews

1,307 Reviews of Randy Marion Subaru - Service Center

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January 24, 2025

Had very good service and communication from marek in service. An oil change and inspection was done in less than an hour. Waiting area is nice with minimal snacks/drink choices. Cost of oil change is More

by jimdiers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 23, 2025

Excellent customer service, providing to and from transport. Great communication on all ends. Friendly drivers and clean waiting room More

by JOEL64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Forness
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Matos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob McMillen
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 22, 2025

Wouldn’t take my subie anywhere else. Actually drive 1 1/2 hours to go here. I trust them to be honest about what is needed and pricing is reasonable. Jessica is the best! She goes above More

by BOGGSTRACI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Matos
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 21, 2025

Love the service and Jessica is great. I wish you would not demand 15 words from me every time I go there, though. More

by THARRINGTON786
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Matos
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 20, 2025

Another AWESOME experience! Jacob (Advisor) & Seth (Technician) did an excellent job communicating with me (even with a video of my inspection) and thoroughly servicing my car w More

by Smithmoniquew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob McMillen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Seth
January 19, 2025

Mark was great in explaining what we needed, and following through tohave the work done on time. Thanks More

by BUZZ70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 19, 2025

Great customer service, and the technician noticed I needed the oil change, too. So, I was able to take care of both the state inspection and the oil change at one time. I especially want to note that J More

by L.KAY.TUCKER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Forness
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Matos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob McMillen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joshua Elliott
January 19, 2025

Excellent customer service and vehicle maintenance. Work completed on time. Kept informed of progress. Fair price. More

by MDMAURICE1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Matos
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 18, 2025

Pleasant visit, no issues and all involved were very pleasant. Will continue to have all servicing done there More

by GKIRK.BRADLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Forness
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Matos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob McMillen
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 18, 2025

Mark and all were GREAT! Friendly, helpful and took us without an appointment. We were en route to Florida and check engine light (and many other lights!) came on. We were fr More

by LBATES9153
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
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