Randy Marion Subaru - Service Center
Mooresville, NC
1,339 Reviews of Randy Marion Subaru - Service Center
Great customer service, and the technician noticed I needed the oil change, too. So, I was able to take care of both the state inspection and the oil change at one time. I especially want to note that J needed the oil change, too. So, I was able to take care of both the state inspection and the oil change at one time. I especially want to note that Joshua Elliot did a great job of getting a quote on my trade in value and offer on the 2025 crosstrek limited. I decided to wait until after mid April, but will be in ti see him and you then. More
Mark and all were GREAT! Friendly, helpful and took us without an appointment. We were en route to Florida and check engine light (and many other lights!) came on. We were fr Friendly, helpful and took us without an appointment. We were en route to Florida and check engine light (and many other lights!) came on. We were freaking out a little so they really helped. More
Pleasant visit, no issues and all involved were very pleasant. Will continue to have all servicing done there pleasant. Will continue to have all servicing done there More
very helpful and service was fast. Jacob kept me up to date on the status. Jacob kept me up to date on the status. More
Jessica was - again - very courteous and professional. We appreciate her and the prompt work done by the techs. We appreciate her and the prompt work done by the techs. More
Really good service, and extremely friendly people who are willing to help you in anything you need! are willing to help you in anything you need! More
They have taken good care of our 2 Subis over the years. More recently, a leak around an oil pan generated a $2,500 claim against my extended warranty. This more than covered the cost of the warranty. An More recently, a leak around an oil pan generated a $2,500 claim against my extended warranty. This more than covered the cost of the warranty. And though I didn't buy either Subi from Randy Marion, I did buy an extended warranty on each of them from that dealership. Good thing, as my older Subi needed a major repair as well, which also more than repaid for the warranty cost. THIS TIME, buying the extended warranty proved to be a good decision;-) As both cars are low mileage and now working well, I'm afraid that the only ongoing business with Randy Marion will be in the Service Department. Sorry Sales guys. More
Love bringing my Subaru in for service! Everyone is professional, knowledgeable, and friendly. Will not take my Outback anywhere else. Everyone is professional, knowledgeable, and friendly. Will not take my Outback anywhere else. More
FANTASTIC service! I arranged for a flatbed tow. But after that I was kept apprised of progress. And since a storm was imminent my car was kept at Subaru during bad d I arranged for a flatbed tow. But after that I was kept apprised of progress. And since a storm was imminent my car was kept at Subaru during bad driving conditions. This truly worked in my favor! Thanks to the guys that drove her back. And thanks + hugs to Tim! He explained everything and was always considerate to an old lady! More
Jessica was very helpful and I would recommend this Subaru dealer for any service needs. Your rating scale stays on 2 stars. I would rate it 5 stars Subaru dealer for any service needs. Your rating scale stays on 2 stars. I would rate it 5 stars More