Randy Marion Subaru - Service Center

Service was great, Mark Wilburn took excellent care of me and my car. Kept me updated on the progress and I couldn’t be happier. and my car. Kept me updated on the progress and I couldn’t be happier. More

We are new(ish) in town, and didn’t buy our Subie from Randy Marion, but I had an issue with my driver’s side front window not rolling back up. I called to see when I could get it in and the nice lady who Randy Marion, but I had an issue with my driver’s side front window not rolling back up. I called to see when I could get it in and the nice lady who answered the phone saw to it that I got it in that same day, without me even asking!! Mike in the service department went above and beyond to help me when I got it there. Mike, in the service department was very kind and despite their busy schedule, took the time to listen to the problem, explain possible scenarios that could be the issue and got it looked at right away. The mechanics got it to roll up and down smoothly in less that 30 min (they were awesome too!)! Mike gave me a quote for if parts needed to be replaced down the road, and didn’t even charge me for getting the window back up! We will definitely come back here for all our service needs! Becky M- More

Quick and friendly service. I liked the video review and the waiting are is comfortable. I liked the video review and the waiting are is comfortable. More

Mark in Service is great. He explains everything in detail and is great with customer service. He explains everything in detail and is great with customer service. More

Jacob McMillen was my service advisor and he was awesome. I was in there for 3 separate issues in short succession and he made each visit quick and painless. He was ready for me each time and I never had I was in there for 3 separate issues in short succession and he made each visit quick and painless. He was ready for me each time and I never had to wait when I dropped off or picked up. He explained everything so I could understand it and even reached out to Subaru to help me out with an out-of-warranty service that would have been a lot more expensive had he not done that. A+++ More

Quick and great service. Waiting room is clean. He is always very nice. thank you Waiting room is clean. He is always very nice. thank you More

Customer service at Randy Marion Subaru is always great. Knowledgeable staff, I would highly recommend them! Knowledgeable staff, I would highly recommend them! More

Always been a great service over the years, Mark on point with every single detail. Thanks for Helping with my car with every single detail. Thanks for Helping with my car More

Service Advisor Jacob McMillen was helpful, friendly, and competent. The work was done on time and without issue. Jacob didn’t try to upsell me. He was very helpful with advice on tires and future service ne competent. The work was done on time and without issue. Jacob didn’t try to upsell me. He was very helpful with advice on tires and future service needs for my Subaru. A+! The facility was comfortable and clean. More

The service team was very helpful, polite and understanding to my request to added service for my vehicle. understanding to my request to added service for my vehicle. More