Randy Marion Subaru - Service Center

The person who normally helps us has left the dealership. I was treated professionally by another person. I paid with a credit card and was charged a fee for using it. This usually happens at a small mani I was treated professionally by another person. I paid with a credit card and was charged a fee for using it. This usually happens at a small manicure shop but not at a million dollar business. More

Kathryn was extremely helpful in getting an entertainment system touch screen warranty issue resolved related to our 2018 Outback! She called Subaru of America for us and took care of all of the details. Th system touch screen warranty issue resolved related to our 2018 Outback! She called Subaru of America for us and took care of all of the details. The customer service at Randy Marion Subaru is first rate! More

First experience with service department but definitely not my last, service completed in timely manner and as requested, sorry I did not get the name of young man who helped me but he was very profession not my last, service completed in timely manner and as requested, sorry I did not get the name of young man who helped me but he was very professional and polite, kept me well informed. More

I always feel like a valued customer and appreciate their excellent customer service. Tim and Kathryn exceeded my expectations. I highly recommend this dealership and service department. excellent customer service. Tim and Kathryn exceeded my expectations. I highly recommend this dealership and service department. More

It was easy to set up appointment over the phone. I arrived at shop and they reviewed all maintenance I had requested. Work was completed in less time than estimated. I arrived at shop and they reviewed all maintenance I had requested. Work was completed in less time than estimated. More

Always excellent customer service there, I will continue to service my vehicle at Randy Marion because of their awesome team :) to service my vehicle at Randy Marion because of their awesome team :) More

I love having my car serviced here! Kathryn is the BEST! I trust her recommendations on what my car needs. I drive an hour to work so keeping my car serviced is high priority. Kathryn is the BEST! I trust her recommendations on what my car needs. I drive an hour to work so keeping my car serviced is high priority. More

Kathryn and Tim went above and beyond to make sure my car was taken care of and that I understood everything they were doing! was taken care of and that I understood everything they were doing! More

This repair was my first experience with Randy Marion Subaru and I am very impressed. The staff was helpful and pleasant and the repair was completed in a timely manner. Overall a very positive experie Subaru and I am very impressed. The staff was helpful and pleasant and the repair was completed in a timely manner. Overall a very positive experience. Thank you!! More

My twenty-two (22) year old Outback VDC is still going strong after all of these years. strong after all of these years. More