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Randy Marion Subaru - Service Center

Mooresville, NC

4.8
1,399 Reviews

1,399 Reviews of Randy Marion Subaru - Service Center

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August 02, 2025

I really like the service department in Mooresville. Mark is my service rep., and Jacob has been helpful, too. More

by aballewedit
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob McMillen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kimmie
August 01, 2025

Love the service department especially Mark! He’s always courteous and he knows his stuff. More

by BARNETT314
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 01, 2025

Great job and Arron was so very nice to work with! Will use next time More

by craigmichael
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Forness
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 31, 2025

Mark is the best to work with! Always friendly and professional. He explains the maintenance details that are needed to keep our automobiles in great condition! More

by DDOPHEIDE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 28, 2025

Hi, Saturday 7. 27.2025 I had my BRZ clutch adjusted by Joe the technician. He did an excellent job. I appreciate Joe and Jacob's helpful and professional att More

by buchha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob McMillen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe-Technician
July 27, 2025

Great service and Jessica at the counter check in is awesome. Keeps me informed and advised. Great experience. More

by THEDANIELS1990
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Matos
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 27, 2025

Always appreciate the multipoint check list / report card… Helps me plan and budget for future repairs… Also really appreciate Sunbit zero percent financing while paying over 3 months… Thank you for alw More

by cenorris930
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Matos
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 26, 2025

Stop charging a fee to use credit card for payment. Service advisors pleasant. Ok wait time More

by bdeweync
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Do t remember name
July 25, 2025

I brought my 13yr old Subi in for an A/C check. It turns out there was a Technical Bulletin on my A/C compressor, which allowed it to be replaced under my extended warranty. Worked for me! More

by lilync69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Matos
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 18, 2025

Excellent and timely service from a very professional team. Mark is extremely responsive and thorough to make sure our appointments run smoothly. More

by JMOORE3024
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.