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Randy Marion Subaru - Service Center

Mooresville, NC

4.8
1,342 Reviews

1,342 Reviews of Randy Marion Subaru - Service Center

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June 03, 2025

I have only dealt with this dealership twice. Both times for service. The original time was for an oil change & all that went with it. I questioned why battery wasn't visibly checked (one termina More

by DNSDA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Forness
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 02, 2025

Everyone was exceptionally nice, however even though I bought it there and live 4+ hrs away, I have always had a rattle upfront somewhere that no one can find ( 2 inspections at your place and 1 in Ashvil More

by mmochrie1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick McElyea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Forness
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Matos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob McMillen
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 02, 2025

They were attentive, took time to help me figure out my problem and got me in a car to use while they took car of mine. I will come back here for all my Subaru needs. More

by swinchell712
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Forness
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob McMillen
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 02, 2025

Great service and all employees were great. They all were very kind and knowledgeable.. Thank you More

by PSPILLMAN77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Matos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ted
Jun 02, 2025 -

Randy Marion Subaru responded

Thank you for taking the time to leave us this 5-star review!

June 01, 2025

Thank you for working me in and resolving my car problem so quickly on a Saturday morning. Jacob was so easy to work with. Thanks again. More

by STEPH_37117
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob McMillen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2025 -

Randy Marion Subaru responded

Thank you for taking the time to leave us this 5-star review!

June 01, 2025

Was kept informed with no pressure to buy products. Will come back for service when necessary. More

by KHEAGLE58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Forness
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Matos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob McMillen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2025 -

Randy Marion Subaru responded

Thank you for taking the time to leave us this 5-star review!

May 31, 2025

If you get a 5 star rating, there isn’t really much more to say, is there? More

by ken.tapsell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Forness
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2025 -

Randy Marion Subaru responded

Thank you for taking the time to leave us this 5-star review!

May 31, 2025

I have so much confidence in Randy Marion like the are family and very professional and reliable. More

by MONEKHENA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Matos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2025 -

Randy Marion Subaru responded

Thank you so much for sharing your wonderful experience with us, and thank you for taking the time to leave a 5-star review!

May 29, 2025

Friendly and efficient and timely service. I would recommend Mark and this service department to others. More

by billh0823
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2025 -

Randy Marion Subaru responded

Thank you for taking the time to leave us this 5-star review!

May 29, 2025

Everyone was professional and approachable. Updates given as needed. I was given a ride home when my car took longer due to computer difficulties. My car was then driven to my home. Thank you More

by DIANA4CANTRELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Forness
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2025 -

Randy Marion Subaru responded

Thank you so much for sharing your wonderful experience with us, and thank you for taking the time to leave a 5-star review!