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Randy Marion Subaru - Service Center

Mooresville, NC

4.8
1,305 Reviews

1,305 Reviews of Randy Marion Subaru - Service Center

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April 03, 2025

This service center always works on my car is the only place I ever take it. More

by WILBURN2W
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 03, 2025

I had some accessories installed on my 2024 WRX. The service department did great work! Communication was stellar from the ordering process all the way through scheduling, install, and final deliver More

by CFABBATE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Forness
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Matos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob McMillen
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 03, 2025

Polite and professional. Work done in timely manner and process explained. Waiting area comfortable and snack we’re available. More

by LOWCAMP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Forness
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 01, 2025

Jennifer Matos was extremely helpful and kept me informed as to what was going on and the progress that was being made. More

by EMKOLLS2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Matos
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 29, 2025

I was in and out within about an hour. They really ensure that you are happy with the service provided. And they are attentive to your questions and or concerns. More

by david.lawrence1969
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Matos
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob McMillen
4.0
This rating includes all reviews, with more weight given to recent reviews.
March 29, 2025

They were very punctual and took my car right on back even though I was 30 minutes early for my appointment. Service was excellent. Waiting area was clean with comfortable seating. I appreciated the coff More

by karen_karriker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Matos
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 28, 2025

Randy Marion Subaru is a relaxing environment where I can get my car worked on, get some work done on my laptop, watch a little tv, grab a snack, and talk to personable people. More

by FREDERICK.FREY86
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Forness
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Matos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob McMillen
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 24, 2025

When I first arrived I was told about an hour for oil change. Approximately 40 minutes later they were done service was done. What a pleasant surprise More

by JAMESV180
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Forness
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 24, 2025

Always a pleasure seeing service department . When I first arrived I was told about an hour and approximately 40 minutes later they were done. What a pleasant surprise . More

by JAMESV180
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Forness
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 24, 2025

I like the place is open late every night. They are very nice and have prompt service. They also dropped me off and picked me up when the service was done. More

by CARLAT125
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Abbata
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob McMillen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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