Ray Catena Audi Freehold

Very delightful Was very happy the way the receptionist greeted me and very very happy the way my salesman John Angello took car of me would definitely recommend this Was very happy the way the receptionist greeted me and very very happy the way my salesman John Angello took car of me would definitely recommend this dealer More

Great experience at Audi of Freehold Had a great experience at Audi of freehold, Danny did everything in his power to get me the best deal for what I was looking for and helped me get out Had a great experience at Audi of freehold, Danny did everything in his power to get me the best deal for what I was looking for and helped me get out of a trade in that created complications for the deal. More

Made you feel comfortable Had a great experience , made you very welcome and comfortable No stress , no pressure We now have a dealership and salesman for life This is h Had a great experience , made you very welcome and comfortable No stress , no pressure We now have a dealership and salesman for life This is how all dealerships should be ! More

Good experience Flow was a true professional. Never pushy. Very courteous. Gave good information on the call. Took his time on explaining the features. He also t Flow was a true professional. Never pushy. Very courteous. Gave good information on the call. Took his time on explaining the features. He also took me on a good varied test drive. Only feedback i have is on the gentleman selling the service upgrade packages. I? felt he was pushy and at time rude. More

Outstanding Best car buying experience ever. I work in customer experience software industry. Great professional service. Top notch customer experience. Excellen Best car buying experience ever. I work in customer experience software industry. Great professional service. Top notch customer experience. Excellent. A dealer buyers can trust with their business. More

Great! Great overall experience. this was my first purchase of Audi. Anthony P was very helpful. I would definitely recommend it to others. Looking forward t Great overall experience. this was my first purchase of Audi. Anthony P was very helpful. I would definitely recommend it to others. Looking forward to continued relationship and future Audi Pirchases More

Awesome Very helpful down to earth staff. Made the entire process so easy. Salesman was very knowledgeable and made sure to go over the car thoroughly. Very helpful down to earth staff. Made the entire process so easy. Salesman was very knowledgeable and made sure to go over the car thoroughly. More

The car buying experience "others" should model - Ray Catena This was my first experience with a Ray Catena dealership (Ray Catena Audi Freehold) and they made my Q7 purchase a pleasurable one. They didn't win This was my first experience with a Ray Catena dealership (Ray Catena Audi Freehold) and they made my Q7 purchase a pleasurable one. They didn't win my business because they were good salespeople, I purchased from them because of the service they provide their customers and the professionalism in which they provided it. Without a doubt, this is not just another car dealership...they are unique and worth a look! Great job! More

Bitter sweet I love the new car and I had a positive experience with our salesperson. However, this wound of costing me significantly more than what I wanted to s I love the new car and I had a positive experience with our salesperson. However, this wound of costing me significantly more than what I wanted to spend and I left the dealership feeling like I just got punched in the stomach. The monthly lease price was already more than what I wanted to spend by about $50/month, but I decided that I could swallow the difference, especially because my annual insurance premium decreased with the new car. However, the day I came to pick up the car, I was hit with all of your warranty packages, together with a "hard sell" of "if you don't take out the warranty, you'll have to pay for brakes and rotors and tires, all of which will need to be replaced within your 3 years lease and it could cost you thousands upon thousands of dollars," essentially scaring me into the purchase. I was told that I had to commit to the purchase then and there which gave me little time to do some research and make sure I actually needed the warranty coverage. I ultimately purchased part of the warranty out of the fear of having to spend "thousands upon thousands of dollars" later on, particularly since I was told that Audi parts are "quite expensive." I walked out paying over $200/month more than what I had wanted to spend. I would have appreciated an up front conversation at the very beginning about the warranty packages and what is recommended, so that I could have determined what I could afford, and perhaps my car choice would have been different, knowing that I was going to be spending $150/month over the actual lease price. I felt cornered and forced into the warranty programs and really did not like how I felt walking out of the dealership, which is the first time that's ever happened to me when purchasing/leasing a new car. More

Excellent service above & beyond for purchase of new car Great attention to detail by my salesman, Florentino. He spent a lot of time walking me through new vehicle and all of its capabilities. He is extreme Great attention to detail by my salesman, Florentino. He spent a lot of time walking me through new vehicle and all of its capabilities. He is extremely responsive and I would recommend him without reservation. More