Ray Catena Audi Freehold

Simply the Best Experience Ever!! I have been a loyal BMW owner for over 20 years and thought it might be time to try another brand of automobile. I heard so much about the new 2017 A4 I have been a loyal BMW owner for over 20 years and thought it might be time to try another brand of automobile. I heard so much about the new 2017 A4 and when I test drove the car, I liked it enough to entertain the idea of leaving BMW. I started calling different Audi dealers to see who had the exact car I liked and a dear friend advised me to call Audi Freehold. He said the sales and management team at Audi Freehold would make the process very easy. Well that was an understatement. From my first e-mail with Denis Carey letting me know that he had the exact car I wanted on the lot, to the follow up by Richard Majewski making me feel special and then having the car delivered to my work place in New York by Matthew Seuffert, I was truly blown away. This was customer service at its finest!!. To have 3 individuals at different touch points get involved in the sale and delivery speaks volumns to how Audi Freehold is so successful. Its all about Brand Loyalty and all I can say is "Goodbye BMW and Hello AUDI. Thank you all for the best car leasing experience. More

Best Car Buying Experience of my Life I walked in to the dealership to take a peak at the new 2017 audi r8 but it had not arrived yet. Larry Hutt came up to me and treated me very respectf I walked in to the dealership to take a peak at the new 2017 audi r8 but it had not arrived yet. Larry Hutt came up to me and treated me very respectfully even though I didn't look like someone that would be able to buy an r8. He was very patient with my questions about the new r8 and we started talking about cars in general. I had just recently bought a new camera and wanted to take a few pictures of the r8 and Larry said I could take as many pictures as I wanted. I still did not show any signs that I would be getting the r8 but he was patient and engaged. I then told him I was interested in the 2017 r8 and now I'm using the mobile hotspot from the r8 for 4glte in order to post this review of my buying experience. I don't actually know how the 4g lte hotspot on the r8 works or that it's using my data plan/has its own data plan. I hope it does because I've been streaming lots of high quality songs from spotify while connected to the r8 hotspot. I should probably call at&t and get down to the bottom of this. I wrote all the above on my mobile but now I'm back on my computer with a keyboard. I had to do some traveling for business after I initially met with Larry and he kept me up to date on the movements of the car from port to their dealership. He sent me several pictures while I was traveling to keep me engaged with the process. I had not put down a deposit yet but he was still keeping in touch with me every few days, which I found to be just the right amount of contact. After I returned from my trip, I came into the dealership and actually saw the 2017 R8 non plus version in person. It had all the options that I would've wanted in the car if I had built it myself. Nothing more nothing less. Okay maybe it would've been nice if the brake calipers were red ($700 option). I didn't have my drivers license at the time because I lost my wallet at the airport (found it using the airport's online lost and found system, super convenient and easy to navigate, and now I just have to call them during their operating hours, pay them a 20 Euro processing fee to get it back) and it was a Saturday after 1pm so I couldn't get my replacement license until Monday. Let me tell you about my DMV experience on Monday. I came in with what I thought was enough points but apparently my insurance bill to my address wasn't enough for proof of address. I was told I needed a credit card or debit card statement to pass that criteria. I went to my local banking branch and talked with a manager there on how I could obtain a statement with my new address. This was where I ran into an issue because I had forgotten to change my address when I moved back to NJ. I could not obtain a statement with my new address until a week later. The branch offered to write a letter saying I now live at my current address but the DMV official said that would not suffice. I then listed everything I had in my possession at that moment in time to the DMV official over the phone. (Keep in mind that I had lost my wallet with a good amount of cards that would've served as points towards the NJ 6 Point ID verification system.) The polite official told me that I did not have enough points with everything I had on hand. (passport, SS card, cabelas visa - this didn't count for a reason that I don't remember - and some other pieces of paper) I was then told I could bring my college diploma in as a point. "Can I bring in the laminated miniaturized version the size of a credit card my mother made so that I could carry it with me at all times?" I said. (I don't actually carry it around with me, I keep it at home) "You will have to bring in the original diploma. Just remove it from any frame that it might be in and you're good to go." She said. "Thank you very much for you help! Have a great day!" I said. "You too!" She said. After the above conversation, I went home to grab my diploma but then realized I would have to remove 20 metal fasteners that did not look like they could be reused in an aesthetically pleasing manner. At least not to my mother. I had just been all over the country for work and recently moved back to NJ. I'm still looking for a place while staying at my parents. My grandpa lives with us too and I really like his cooking. I might just live with my parents for a while, and save up money until I actually need my own place. Anyways, back to the DMV story. I grabbed my diploma, frame and all, went to the DMV and took my ticket to get placed in line. Everyone had a good chuckle or grin at my expense, which I don't mind as long as their day was made just a little better. So this particular DMV is known for their short lines and quick turn around in processing anything DMV related. (Do DMV's do anything else? I can't say because I haven't worked at a DMV yet) This was not the case for that particular day because some of the workers in a freak accident had to call in sick or something because I was there for almost 3 hours waiting in line with my obnoxiously large diploma frame at my hip with the writing facing down. I sat for about half the time and stood for the other half. Talked to a nice lady about the musical "Sound of Music" and told her that I love to sing. "Oh yeah? My daughter is actually trying to become a professional singer. I have a copy of her CD with me." The charming lady in her twilight years said. "Does she also have a youtube channel?" Me says. "She actually does! Her name is Alexis Keegan." She said. "I actually make youtube videos too. I'm going to subscribe to her channel and leave a comment saying that I'm sitting next to her mother at the DMV. She might find that funny or weird. I donut know how she'll react honestly." I said. We then talked about the Sound of Music and how it's the best musical in the history of musicals. Enough about that! So it's finally my turn at the DMV and the lady at the counter gives me a funny look since they probably don't get too many people coming in with their diplomas as a point of verification. "I couldn't take the diploma out and put it back in without it looking messy." I said "You actually have enough points with everything else not including the diploma." She politely said. "................." as I typed out what looks like a whale face in my mind. "That'll be 11 dollars. How will you be paying today?" She continued while I was still typing out periods in my mind. So I got my replacement drivers license and test drove the R8, fell in love, and the rest is history. Also Richard Majewski really helped out with the process as well. I can't thank him enough online for his help so I'll thank him in person instead. I tried to insert some emojis earlier when I was on my phone but it just came out like "???????" that. I wish dealerrater.com would implement the ability to insert emojis while writing reviews via mobile devices. That's it for now. I might add to this later when something pops up in my mind. More

Very happy with my buying experience Larry Hutt and Denis Carey was a pleasure to deal with. They were very patient and guided me into the vehicle that worked best for me. This is my 4t Larry Hutt and Denis Carey was a pleasure to deal with. They were very patient and guided me into the vehicle that worked best for me. This is my 4th purchase from a Ray Catena dealship and this has been one of the best experiences. More

Excellent experience I recently purchased an A6 from Audi of Freehold and my experience was top notch! Anthony Tango was by far the best sales rep I have worked with in a I recently purchased an A6 from Audi of Freehold and my experience was top notch! Anthony Tango was by far the best sales rep I have worked with in all of my car purchases. He took the time to understand what I was looking for in my next vehicle and walked me through every phase from test drive to vehicle delivery. Everyone I interacted with was very professional and the dealership and line of available inventory is very impressive. I took delivery of my A6 and was impressed that it was brought inside the showroom in the customer delivery area. I would highly recommend Audi of Freehold and Anthony Tango, you will not be disappointed! More

Great service, two times in a row Recently purchased an Audi A6. My wife and I really enjoyed the car and the service provided by the dealership. When we started thinking about a new Recently purchased an Audi A6. My wife and I really enjoyed the car and the service provided by the dealership. When we started thinking about a new car for my wife, we decided to go Audi again and got her the Q7. Extremely pleased with both cars and with the people I worked with. More

Beginning to end... a phenomenal buying experience with Mike From our initial email interaction through delivery, working with Michael Castoria and Rich Majewski was an absolute pleasure. My wife and I were in t From our initial email interaction through delivery, working with Michael Castoria and Rich Majewski was an absolute pleasure. My wife and I were in the market for a 2017 Q7. During our search, we found many dealers to be less than accommodating. NOT the case with Audi Freehold. Beautiful new showroom, big inventory on a hot car and most importantly, great people to work with. Mike and Rich led an efficient process from beginning to end and their entire team supported our delivery. Our thanks to everyone at Audi Freehold. I would highly recommend Mike and Rich. Now off to work.... I want an R8 next. More

Friendly and accommodating Beautiful new dealership showroom. Staff was extremely friendly and accommodating. Managers are available to speak to and do not hide in their offic Beautiful new dealership showroom. Staff was extremely friendly and accommodating. Managers are available to speak to and do not hide in their offices. They found me the model car with the packages I was looking for at the best price. Did not bait and switch. I would highly recommend Ray Catena Audi. More

Friendly and Knowledgable It was pleasure dealing with Joe. He was very friendly and knowledgeable. He was able to find the car that I wanted and had it delivered quickly. H It was pleasure dealing with Joe. He was very friendly and knowledgeable. He was able to find the car that I wanted and had it delivered quickly. He even had some additional options put on in order to make it exactly what I was looking for. I will definitely use him for my next Audi purchase. More

Best Audi dealer to go to It was a pleasent experience . As we walked in the door we got greeted offered cofee water etc. The salesmen came right over helped us listened to wha It was a pleasent experience . As we walked in the door we got greeted offered cofee water etc. The salesmen came right over helped us listened to what we needed . Kikki worked over beyond for us . The sales manager was very helpful also . Very friendly place . Deff worth a 35 min ride . More

Roerto, exceeded my expectation he deliver. I walked to Ray in Freehold almost three months before because I knew what I wanted and the delivery date I need the car. Roberto deliver with no pres I walked to Ray in Freehold almost three months before because I knew what I wanted and the delivery date I need the car. Roberto deliver with no pressure and on time. More