Ray Catena Audi Freehold

Superior Customer Experience! To Whom It May Concern; From the moment I stepped into the dealership, I felt like I was being welcomed into someone's home like a long-lost relative To Whom It May Concern; From the moment I stepped into the dealership, I felt like I was being welcomed into someone's home like a long-lost relative. The receptionist was GENUINELY friendly and engaging at a surprisingly warm level. I was offered espresso, which I gleefully accepted, and was served in a real espresso cup. I was likewise warmly greeted by my Salesman, Joe Fattorusso, who had maintained frequent - but not pushy - email communication prior to my arrival. Joe turned out to be a true differentiator in my making the decision to "go Audi" and stop looking elsewhere, since I had scheduled stops at other dealerships in the area. Joe LISTENED to what I had to say, and showed GENUINE interest in what I was looking for in a vehicle within a set budget. Given the parameters, he worked for the better part of an hour seeking 'fit' for me, and I wasn't disappointed. This was the first time in 50 years that I made a decision on the spot with a dealership - so impressed was I with the courtesies and respect Joe showed me. I would recommend Joe, and Catena Audi, in the drop of a hat to anyone who's looking for another vehicle. I was a devoted 20+ year client of a local MB dealership who was turned by the, first and foremost, exceptional human being that Joe is. Catena Audi's other personnel are truly a cut above the rest also, which made my decision very easy. I am thrilled to say I am now a proud member of the Ray Catena family! Warmly, Don Hoffman More

Awesome It was a great experience. Everything went very smooth and very easy. Test drive, pick color, minimal paperwork, tutorial about the features of the ca It was a great experience. Everything went very smooth and very easy. Test drive, pick color, minimal paperwork, tutorial about the features of the car and out the door in about 2 hours. Danny was great to with. More

Audi Freehold - Anthony Tanago -consummate professional First class dealership with above First class service! Anthony Tango - my second car with him. Perfect professional - keenly attentive to the custo First class dealership with above First class service! Anthony Tango - my second car with him. Perfect professional - keenly attentive to the customer's needs. In a really tough industry, I personally have found a home (Third A6). My experience with this particular dealership, they take Customer Service very personally and do it extremely well. More

Great experience Wonderful dealership, and great salesperson, Rami. He was very patient with us since we went back 3- 4 times to make a decision. We finally bought a Wonderful dealership, and great salesperson, Rami. He was very patient with us since we went back 3- 4 times to make a decision. We finally bought a car and the transaction went very smoothly. More

Great buying experience From start to finish, everything was done professionally and smoothly. There is just no comparison to other dealerships. Ray Catena’s reputation in th From start to finish, everything was done professionally and smoothly. There is just no comparison to other dealerships. Ray Catena’s reputation in the automotive industry is well earned. More

Excellent We had the best salesmen, Alex Mendoza, and were treated like VIPs the whole time we were there. The dealership has a welcoming atmosphere and the sta We had the best salesmen, Alex Mendoza, and were treated like VIPs the whole time we were there. The dealership has a welcoming atmosphere and the staff is extremely nice. Also wanted to give a shoutout to Alex, the tech guy, for his patience with the old folks. More

Alex Mendoza/Ray Catena Audi Freehold I would recommend the dealership and the salesman Alex Mendoza. He was very courtious and knowledgeable. Very Happy with the service provided. Hen I would recommend the dealership and the salesman Alex Mendoza. He was very courtious and knowledgeable. Very Happy with the service provided. Henry L. Karpf More

Ron is the best! I originally inquired online about an automobile. I received an email with information about a car that fit my wish list from a different associate, I originally inquired online about an automobile. I received an email with information about a car that fit my wish list from a different associate, but when I went to the dealership he was busy (although I had an appointment) and Ron took care of me. If you go to Freehold Audi, a Ray Catena dealership, definitely ask for Ron from the get-go. He was personable and knowledgeable and took care of every detail - including adding my new car to my existing insurance policy. This is a classy dealership and we were treated very well. Thanks, Ron - I would not hesitate to recommend you to anyone looking to purchase an Audi. More

Very satisfied I was very satisfied with my experience. The one suggestion I would have is that I found the workings of the car complicated. It might be helpful to h I was very satisfied with my experience. The one suggestion I would have is that I found the workings of the car complicated. It might be helpful to have a brief written description of how things work such as Navigation, Sirius Radio, convertible top, etc. More

Lovely people, great buying experience. See Joe! Took great care of us and we love the new car. Highly recommend! Wonderful customer service, especially Joe, who is an excellent and knowledgeable sa Took great care of us and we love the new car. Highly recommend! Wonderful customer service, especially Joe, who is an excellent and knowledgeable salesperson. More