Ray Catena Lexus of White Plains
White Plains, NY
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Makes car-buying/leasing enjoyable This is the first time in a long life of driving that I didn't find getting a new car stressful. Having made the rounds of all of the luxury dealershi This is the first time in a long life of driving that I didn't find getting a new car stressful. Having made the rounds of all of the luxury dealerships, we noticed the difference right away. We were greeted warmly by the young women at the front desk and offered water or coffee. (It's surprising how often that didn't happen at other dealerships.) Our salesman, Rick Brogan, was easy-going, funny and very knowledgeable about the car we were looking at. There was probably a 4-6 week lag between our first visit and test drive, our second visit and our final decision to lease, and at no point, did we feel besieged by anyone from the dealership. Closing the deal was was smooth and easy, without any of the haggling, or "visits" to talk to the sales manager that we've experienced before. The price was fair, everything was clearly explained and any issues were taken care of quickly and without fuss. We actually felt they cared about us as customers and treated us accordingly. I highly recommend both the dealership and Rick. More
An awesome experience My experience at Ray Catena Lexius with Tim Feighery was outstanding, he was Courteous, He was such a joy to do business until I told my sister to gi My experience at Ray Catena Lexius with Tim Feighery was outstanding, he was Courteous, He was such a joy to do business until I told my sister to give him a call. Anyone who is interest in buying a Lexus, I would recommend Ray Catena Lexus and please ask for Tim. It did not take him all day to assist me with what I was looking for in a car. Thanks More
Excellent experience for someone who dreads car shopping! We bought a Lexus RX 11 years ago and had a great experience. Wanted to get a new car and even after visiting 2 other luxury car dealerships we decid We bought a Lexus RX 11 years ago and had a great experience. Wanted to get a new car and even after visiting 2 other luxury car dealerships we decided to get the RX once again purely based in our previous experience and our salesman Fabio Villa. He was knowledgeable, courteous and honest. More
Easy Turn In Everyone in the showroom was readily available to answer questions and assist. The lease turn in was quick and easy, unlike experiences at other deal Everyone in the showroom was readily available to answer questions and assist. The lease turn in was quick and easy, unlike experiences at other dealerships. More
New car purchase Excellent service with my questions answered. I particularly liked that no one gave me any kind of pressure. Tim and the sales manager were very cou Excellent service with my questions answered. I particularly liked that no one gave me any kind of pressure. Tim and the sales manager were very courteous and helpful. More
New RX350 Superb experience. Have had many new cars in my lifetime but this was an enjoyable experience. Our salesman Tim F. Could not have been more helpful or Superb experience. Have had many new cars in my lifetime but this was an enjoyable experience. Our salesman Tim F. Could not have been more helpful or knowledgeable. Great !! More
Very easy going and knowledgeable I originally stopped by to see if I can fit In Es350 and when I did I spoke with Mike and mentioned I wanted to see if I fit and if so would like to s I originally stopped by to see if I can fit In Es350 and when I did I spoke with Mike and mentioned I wanted to see if I fit and if so would like to see what can kind of deal he can put together. Before all of that he said let's take it out for a spin then talk numbers. We did that and I fell In love with it he put a great deal together and it was a very smooth process. I've bought other cars in the past and this has been the best experience I had by far. Bottom line..... SEE MIKE he'll take care of you without a doubt. Thanks again Mike, hope to do more business with you in the future!! More
2016 Lexus ES 350 Dan Zaccanino, as usual was a pleasure to deal with. I've been dealing with Dan for over 25 years and continue to find him, professional, knowledgeabl Dan Zaccanino, as usual was a pleasure to deal with. I've been dealing with Dan for over 25 years and continue to find him, professional, knowledgeable and consistently attentive to our needs and requests. The entire staff were both helpful and accommodating. It's has been a wonderful experience dealing with Dan and Ray Catina Lexus of White Plains. John J DeMascio More
Wonderful and direct Michael I recently leased a lexus (Rx350) with Ray Catena Lexus of White Plains. Having dealt with several other dealers before this, i consider Ray Catena a I recently leased a lexus (Rx350) with Ray Catena Lexus of White Plains. Having dealt with several other dealers before this, i consider Ray Catena a cut above the rest. Everything from the personalized attention to not having any drama was great. Michael Bergman was great as our sales person and gave us a really great deal without the crazy haggling process. Further, through the process - it was great to see the other sales people, managers and techs all working together as a team. For the first time i really felt valued as a client, rather than just another number. On top of all this, getting a good price on a great car is a dream. Thank you guys! More
Thorough and Professional Michael Bergman was very helpful in reviewing all the details regarding my new Lexus purchase. I am extremely pleased with his attention to details r Michael Bergman was very helpful in reviewing all the details regarding my new Lexus purchase. I am extremely pleased with his attention to details regarding the car itself, the negotiating process, the paperwork, and the delivery of the car. Thank You . . . . . Sam Morell More