Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Ray Chevrolet
Fox Lake, IL
4,693 Reviews
At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 4,693 reviews
October 29, 2021
Hugo was so helpful and Oliver was a straight shooter! Best dealership to deal with! Best dealership to deal with! More
by A618
October 28, 2021
Tim is an excellent sales associate who made my leasing experience easy . He was pleasant and enjoyable to work with. I will seek him out again when my lease is up. experience easy . He was pleasant and enjoyable to work with. I will seek him out again when my lease is up. More
by cubbiegirl888
Employees Worked With
October 23, 2021
Buying my 2nd car from John Lesniak. Her was very helpful with the trade in. helpful with the trade in. More
by mwags85
October 23, 2021
I have to say this was the best car buting experience I have ever had. Honest and up front, answered all questions, Honestly wrinkle free, thank you Ed, love my choice. have ever had. Honest and up front, answered all questions, Honestly wrinkle free, thank you Ed, love my choice. More
by Penny
Employees Worked With
October 22, 2021
Amazing customer service! I left very pleased with my experience and would definitely recommend this dealership to those looking for a great car! experience and would definitely recommend this dealership to those looking for a great car! More
by Car Buyer
October 20, 2021
I drove 2 hrs to buy a truck and got treated the way a customer should great customer service Cody top notch customer should great customer service Cody top notch More
by Richardevans60432
October 19, 2021
Hugo Ayala did an excellent job handling my lease buyout.He handled the details expediously and made the entire transaction a pleasure. Ray Chevrolet has handled my service efficiently through my en buyout.He handled the details expediously and made the entire transaction a pleasure. Ray Chevrolet has handled my service efficiently through my entire lease. I look forward to their help in the future with my Chevrolet. More
by Marge Murin
Employees Worked With
October 18, 2021
Hugo and Tom helped my husband and I get the truck of his dreams. When others said no Hugo and Tom made it work. Excellent service always and huge shout out to our salesman Hugo for getting us what we want e dreams. When others said no Hugo and Tom made it work. Excellent service always and huge shout out to our salesman Hugo for getting us what we want every time. 3rd car sold to us by ray Chevrolet and always with the best salesman. Thank you so much Hugo More
by selenavences1130
Employees Worked With
October 15, 2021
After buying a 2015 Chrysler 200, a few days later I noticed the brakes squeaking significantly. I made an appointment to go back so a technician could look at it. They told me to take it to the Chrysle noticed the brakes squeaking significantly. I made an appointment to go back so a technician could look at it. They told me to take it to the Chrysler side. When I pulled up they had no record of my appointment in the system. Then they had to call over to the Chevy side and figure out what was going on. Finally after waiting 20 minutes they told me to take it to the Chevy side because they sold me the car. After waiting an hour the technician and manager came out and told me the brakes were 100% fine and nearly new. Fast forward 6 months later. The brakes never stopped squeaking and I finally had enough and took it for a full inspection at a very reliable repair shop. After the inspection I was shown pictures of the front rotors and pads. The front rotors were completely warped and the pads were also nearly 90% worn. I drove the car a total of 3,000 miles. After calling and speaking to the manager he insisted that the rotors were most likely warped because of the driving and the same with the pads and took no responsibility for neglecting to actually have a technician take care of the issue when I brought it back the first time. I'd be very cautious of buying a car from them and I would definitely have an inspected by a third party before doing so. More
by brianreiff
October 15, 2021
Good experience would definitely do business there again. Salesperson great and knowledgeable. Good selection of used vehicles. again. Salesperson great and knowledgeable. Good selection of used vehicles. More
by Spranczke3
