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Ray Chevrolet

Fox Lake, IL

4.6
4,769 Reviews
At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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39 U.S. 12

Fox Lake, IL

60020

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Showing 4,769 reviews

December 30, 2018

Great service Great experience. Saw a price for a Silverado online to good to be true only to go to dealer and the price did not change. No fine print or hidden co More

by Rec9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Jensen, Jason Cappert
Jan 02, 2019 -

Ray Chevrolet responded

Thank you so much for your amazing feedback! We are so delighted to hear of your satisfaction with the deal and service that Tony provided you with, and we are overjoyed that we were able to get you into a great and reliable new vehicle! We are excited for you to enjoy your new Chevrolet Silverado, and we look forward to the opportunity to serve you again in the future!

December 30, 2018

HORRIBLE!!!!! AVOID AT ALL COSTS!!!!!!!! I cannot put into words how horrible my experience was at Ray Chevy as a whole but ESPECIALLY with Chris. I was talked down to throughout the entire i More

by maemoon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sean Runions, Chris Wasek
Jan 18, 2019 -

Ray Chevrolet responded

hello maemoon, I am very disappointed to hear that you had such an unpleasant experience with us. We always strive to put customer care first, and ensure that each person that chooses to work with our dealership is well accommodated from start to finish. I am sorry to hear about your experience, and if possible, my General Manager would like to speak with you directly about this to try and make things right for you. Please call George Gigovski at 847-587-3300. We appreciate your business and hope to hear from you soon.

December 30, 2018

Helpful and Trustworthy Advise John was very knowledgeable i had questions about services that were coming upon my car, he was very genuine in letting me know what i had to take ca More

by addy2011
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Geary
Jan 02, 2019 -

Ray Chevrolet responded

Thank you for sharing this great feedback! It's wonderful to hear that John was thorough in taking care of your vehicle and advising you on your future automotive needs. It is our pleasure to serve you and our priority to maintain your safety, and we look forward to continuing to work with you in the future.

December 29, 2018

Excellent Rupe Ayala was awesome to work with!! I came in just to test drive and see my options - came home with new car. Excellent customer service all around More

by Ramb0901
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hugo Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ruperto Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Chavez
Jan 02, 2019 -

Ray Chevrolet responded

Congratulations on your new car! We are thrilled that Rupe was able to turn your ordinary test driving visit into a successful buying experience, and we are pleased to hear that the team provided you with such remarkable service. We hope you enjoy your new vehicle, and we look forward to the opportunity to serve you again in the future.

December 28, 2018

Excellent Customer Service! I recently had my 2010 Suburban in due to a cracked transmission. John Geary helped us from beginning to end. Since the repair was quite a pricey on More

by Burban Owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Geary
Jan 02, 2019 -

Ray Chevrolet responded

Thank you so much for taking the time to share this incredible review! It is a pleasure to hear how confident you are in our service department, and we are honored to have earned your recommendation! We're thrilled that you are consistently impressed with the service that our team provides to you, and we look forward to continuing to offer you the same quality vehicular care in the future.

December 27, 2018

Would Recommend John helped educate me to make the best decision on our purchase of a malibu. I felt confident in making my final decision, as this was a considerable More

by Bears 654
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Lesniak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2018 -

Ray Chevrolet responded

Congratulations on your new vehicle! We are so glad that John was able to get you into a vehicle that you are both content and confident in. We appreciate your business and are excited for you to enjoy your new vehicle.

December 27, 2018

Experienced Salesman stopped by to look at the new models. Wasn't quite sure what I could fit into my budget. John Lesniak was great at explaining the various options on f More

by James Lesniak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Lesniak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2019 -

Ray Chevrolet responded

Hi James, We are happy to hear that John could be of such great assistance to you throughout your recent visit, and we look forward to working with you again when you are ready to take home your new vehicle. Thank you for the 5-star rating!

December 27, 2018

Professional, No Pressure Sales Guy Tony listened to our needs and was genuine when selling us the right vehicle. He is seasoned and detailed with the buying process. Tony is very Proud More

by Happy Chevy Owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Jensen, Jason Cappert
Dec 28, 2018 -

Ray Chevrolet responded

Happy New Year, and congratulations on your new vehicle! We are overjoyed that Tony was able to accommodate your needs and ultimately guide you to your perfect vehicle! We hope you are enjoying it, and we thank you for doing business with us at Ray!

December 26, 2018

Great Service was great. Hugo listened to what I wanted. I love the Trax. I have had chevys for years and loved the blazers but needed something smaller now More

by Slowdown
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hugo Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2018 -

Ray Chevrolet responded

We are happy to hear that Hugo was able to accommodate your needs and lead you to a vehicle perfectly suited for you! It's great that you are so loyal to the Chevy brand, and we are overjoyed that we were able to get you into another one that you love. Congratulations, and enjoy your new Chevrolet Trax!

December 25, 2018

Very Merry Christmas Eve I leased my 2nd vehicle in less than a year from Ray Chevrolet , I've been doing business with them for many years now and I will always go back to th More

by Sonny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Dembski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Russel the finance guy and the girls working the cashiers desk .
Dec 26, 2018 -

Ray Chevrolet responded

Thank you so much for taking the time to share this wonderful recommendation, and congratulations on your new vehicle! We are so honored that you decided to work with us on another lease, and we are overjoyed that we are consistently able to maintain your confidence in our service! We appreciate your business and your loyalty to our dealership, and we look forward to continuing to go above and beyond to serve you in the future. Drive safely, and enjoy your new ride!

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