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Ray Chevrolet
Fox Lake, IL
4,669 Reviews
At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 4,670 reviews
December 19, 2017
Long Distance Traveled a long way to get my truck. Sean was very helpful, answering multiple questions and answered all my calls promptly. Sean worked hard to hel Traveled a long way to get my truck. Sean was very helpful, answering multiple questions and answered all my calls promptly. Sean worked hard to help make my purchase possible, even picking me up at the airport and taking me to the dealer. I would definitely recommend him and Ray Chevrolet. More
by Top
Employees Worked With
Jennifer Roberts, Sean Runions
December 18, 2017
Working with Tony Jensen was a no pressure deal. Our Salesman Tony Jensen was great to work with, no pressure. He was able to do everything we wanted for us in regards to our purchase. Our only dis Our Salesman Tony Jensen was great to work with, no pressure. He was able to do everything we wanted for us in regards to our purchase. Our only disappointment was with finance. The first time we came into the store to talk about a loan for our purchase we were quoted a rate. When we came in to buy the rate was increased by over 3 percentage points. When we called out Jason on the rate he was able to get it lowered and blamed it on the fact that the other banks had not responded to him yet. However, my question is why would you automatically offer the highest rate to your customer first instead of securing the best rate? Eventually, we got it all worked out and I got the rate that was originally quoted. I can only say this to other customers, when securing a loan on a vehicle, get this specific info, amount you are financing, rate, and number of payments. Make sure you get that in writing before you ink a deal. There are loan calculators online where when you plug in those numbers it will tell you what your monthly payment should be. This would have been a 5 star rating if not for the finance issue. More
by mgalla
Employees Worked With
Tony Jensen, Jason Cappert
December 18, 2017
Great experience Top notch experience purchasing our vehicle last week. Our salesman Austin was great! Would highly recommend him. He was extremely friendly and effici Top notch experience purchasing our vehicle last week. Our salesman Austin was great! Would highly recommend him. He was extremely friendly and efficient . Very satisfied with the entire experience. More
by Betsyzrn
Employees Worked With
Austin Pequeno
December 18, 2017
2018 Dodge Ram 1500 Bought this truck this weekend came from Denver Colorado and it was great they had great prices Hugo has very good customer service! Definitely will r Bought this truck this weekend came from Denver Colorado and it was great they had great prices Hugo has very good customer service! Definitely will recommend or maybe for my next vehicle will return here! More
by LuisC123
Employees Worked With
December 17, 2017
2017 Trax This was my 3rd car I purchased from Ray Chervrolet - love doing business here so much I brought my 18 year old son there to purchase his first car. This was my 3rd car I purchased from Ray Chervrolet - love doing business here so much I brought my 18 year old son there to purchase his first car. Will was awesome to work with and made sure that my son and I received the very best deal we could. More
by Belinda McCall
Employees Worked With
Guillermo "Willi" Ruiz
December 15, 2017
Rob Rocks After purchasing my vehicle from Ray Chevrolet almost 4 years ago, I have visited Ray for ALL services (oil changes and new tires). Rob Chavez consist After purchasing my vehicle from Ray Chevrolet almost 4 years ago, I have visited Ray for ALL services (oil changes and new tires). Rob Chavez consistently gives top notch customer service and their waiting area very comfortable. While service is being preformed, you can watch a giant tv, hop on a computer, connect to complimentary wifi, enjoy a beverage, and relax on their comfy couches. They even have a kids play room for the little ones! Love love love this dealership. More
by Chris Leyh
Employees Worked With
Rob Chavez
December 14, 2017
Very disappointed! Will not recommend this dealership! After almost 4 weeks of having the vehicle they call me to let me know that I have to return it because I did no Will not recommend this dealership! After almost 4 weeks of having the vehicle they call me to let me know that I have to return it because I did not qualify for the loan! Keep calling salesperson also to see what was going on and they would just say they would call me back and never did! Very disappointed! More
by Rogel,yazmin2288
December 13, 2017
The bombest of the bomb very helpful staff. Very attentive to our needs and helped us find a solution that met our needs. They went above and beyond. They were, hmmmmm... Dar very helpful staff. Very attentive to our needs and helped us find a solution that met our needs. They went above and beyond. They were, hmmmmm... Dare I say it.... The bomb... :-) More
by Imdown2clown
Employees Worked With
December 12, 2017
2015 Corvette Stingray I just purchased a pre-owned 2015 Corvette Stingray from Ray Chevrolet. Ryan Golden was great to work with and he was very upfront about everything. I just purchased a pre-owned 2015 Corvette Stingray from Ray Chevrolet. Ryan Golden was great to work with and he was very upfront about everything. I flew in from out of state and he even picked me up at the airport. Everything was straight forward and they answered all the questions that I had. No tricky salesmen crap either. The vehicle was in great shape. I highly recommend Ray Chevrolet and Ryan. More
by flipinslo
Employees Worked With
Ryan Golden, Jason Cappert
December 09, 2017
Great Experience Guillermo Ruiz was very helpful to me. He was very professional and honest and caring. I really had my guards up at first but after talking to him I w Guillermo Ruiz was very helpful to me. He was very professional and honest and caring. I really had my guards up at first but after talking to him I was relaxed. I like my car and the way that William treated me. Thanks More
by stanman
Employees Worked With
Guillermo "Willi" Ruiz
