Arnold Hernandez
Arnold Hernandez at Ray Chevrolet
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Arnold Hernandez

Sales

Ray Chevrolet

39 U.S. 12
Fox Lake, IL 60020

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4.3
96 Reviews

I thrive on making your Vehicle Purchase one to remember. Hassle free experience through a dealership you can trust. 2017 Dealer Of The Year Award Winner!!

Languages Spoken

Spanish Spanish

4.3

96 Reviews

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96 Reviews of Arnold Hernandez

March 28, 2024

Dealership Rating
Employee Rating

The staff was very helpful and patient, while also giving me a great deal on my brand new 2024 Chevy Silverado 1500 More

by andre.gidney11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ed Dembski, Kyle Miller

January 27, 2024

Dealership Rating
Employee Rating

I only conduct business here and always feel respected and like my needs and wants are always listened to. More

by CTMURRAY35
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ruperto Ayala, Cody Gonzales

October 17, 2023

Dealership Rating
Employee Rating

They bought my truck off me they said but never paid it off. Now I got a old truck payment and a new truck payment but only own 1 car and no one seems to want to fix this issue. More

by jstillman96
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Ruperto Ayala

September 01, 2023

Dealership Rating
Employee Rating

Thank you to the Ray Chevrolet service, sales & management dept for assisting me in purchasing my new vehicle!!!! More

by Equinox17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ed Dembski, Luis Rivera

April 02, 2023

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Seemed to be treated fairly. This is the 5th vehicle we have bought from Ray's. More

by YSKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Freibauer, Alex Connolly

November 29, 2022

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Employee Rating

Easy to do business with. Will return for next new work truck needed. Will need 3-4 more new trucks next year. More

by DAVIDL6
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 01, 2022

Ray Chevrolet responded

It is absolutely our pleasure to assist you with adding to your fleet and thank you so much for your kind review! Give us a call whenever you're ready but until then, we wish you all the best. Thank you for choosing Ray Chevrolet!

November 16, 2022

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Employee Rating

Thank you John Lesniak for the awesome service you and your team provided to me on November 11, 2022. I love my new Chevy Colorado. More

by 6carlsons
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Lesniak

Nov 17, 2022

Ray Chevrolet responded

That's great to hear! Thank you for allowing us to provide you with a fantastic buying experience that got you into your beloved new Chevy Colorado. We're delighted to know John made sure you were well taken care of during your dealership visit. We wish you many years of driving satisfaction and hope to see you again some day! Thank you for choosing Ray Chevrolet!

November 15, 2022

Dealership Rating
Employee Rating

I can’t explain how happy I am with my truck! Ed was amazing with everything and overall made my experience great! Thank you so much again for the great experience and for helping me find the tru More

by babybee327
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ed Dembski

Nov 17, 2022

Ray Chevrolet responded

Congratulations on the new truck! We're thrilled Ed made your truck dreams come true at Ray Chevrolet. The whole team wishes you the happiest adventures and safest of travels for years to come. Please don't hesitate to give us a call should we be of service to you at any time. Thank you for sharing your wonderful review!

November 11, 2022

Dealership Rating
Employee Rating

I can't thank Robert Wilson and all of the amazing staff at Ray Chevrolet for making my dreams come true of finally getting an SUV. I would recommend you all to everyone I know ☺️☺️☺️ THANK YOUUUUUU More

by AMDAPNDA81
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ryan Borke, Robert Wilson , John Trimarco

Nov 11, 2022

Ray Chevrolet responded

Hey, that's fantastic news! We are thrilled you chose Ray Chevrolet to make your SUV dream come true! Arnold, Robert, Ryan, and John, all appreciate your kind review and wish you all the fun and adventure your heart desires. When your vehicle needs service, we hope you'll give us a call. Until then, enjoy the new ride!

November 04, 2022

Dealership Rating
Employee Rating

Purchasing my truck was great . .. The after service has been less than favorable. I dropped it off at the appointment time they set and the service was suppose to take appox 2 hour More

by PAMELADRICK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Nov 08, 2022

Ray Chevrolet responded

We are certainly sorry this experience failed to live up to your expectations but we appreciate the feedback, nonetheless. In order for us to be empowered to better serve you, we will need to verify some details of your concerns. Please contact George Gigovski, our General Manager, at 847-587-3300, at your convenience. We would like to do all we can to make sure we find a resolution to the inconveniences you have experienced. Thank you for your time.

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