Ray Chevrolet

Luis Rivera is an exceptional individual; he is highly trustworthy, knowledgeable in his field, and consistently provides exemplary customer service. trustworthy, knowledgeable in his field, and consistently provides exemplary customer service. More

I'm always satisfied with my service I receive at Ray Chevy in Fox Lake. Chevy in Fox Lake. More

These guys go above and beyond in helping you find a great car at a great price! Exceptional service! great car at a great price! Exceptional service! More

Ray Chevrolet has always been personable and professional, sales or service, you can always trust Ray Chevrolet. professional, sales or service, you can always trust Ray Chevrolet. More

Every time I bring my car in for service everyone has always been very courteous and enjoyable to deal with. See you again. always been very courteous and enjoyable to deal with. See you again. More

My father just had a terrible experience dealing with the service manager. We bought two 2026 ram pro masters. With our purchase we have a service plan that includes oil changes and other perks that we pai service manager. We bought two 2026 ram pro masters. With our purchase we have a service plan that includes oil changes and other perks that we paid for. When my father took it in this morning to get an oil change. Dave the service advisor said there was nothing on the system. After my father explained that we just bought the truck and that it was included. Dave was rude and basically said if it’s not on here there’s nothing I can do. So my dad said okay I will walk over to the sales department and talk to them. We talked to Scotty and the sales manager was there as well. They checked the records and Indeed he has some free oil changes. After the oil change and tire rotation they called my father up. my father checked the truck to make sure it was good to go and noticed a nail in the tire. He brought it up and the tech said it would be another charge. When my dad disputed the charge because it happened while the truck was there the service manager. An older gentleman (service manager) came out screaming across the parking lot. He started yelling at my father saying “now what?” “so you don’t wanna pay?!” “We already gave you a free oil change” as if the oil change was coming out of his pocket or as if we didn’t purchase the service plan when we purchased the truck. He’s screaming all this across the parking. So my dad said either I come here or I go there. I’m not going to be screaming. He said well too bad it’s going to be $45. My dad said let me talk to the manager to which he replied “I am the manager” so my dad said so ur not going to take care of it or discount it he said “no imma charge you $45”. My dad said ok give me my keys and went and talked to the sales manager. The way the service manager try to belittle, and intimidate my father is unacceptable. Just because my father had an accent he feels like he can treat us like second class citizens. We always recommend ray. And we were thinking of adding a third pro master to our fleet. But now we are second guessing if they are going to treat us like garbage. I was even thinking of trading my 2026 Tacoma Offroad for a new corvette this year. We spent around $100k in the past year there. You can look up my name. Ricardo Hernandez. The person who said was the service manager name was Mike Heiser. Only saving grace was the sales manager. Totally dissatisfied and disappointed about how Mike treats Hispanics. I hope everyone reads this review. Make sure u check ur papers when u buy a new vehicle. If they offer you free oil changes or services think twice. More

Professional staff, great selection of vehicles. I have purchased 8 vehicles over the past 20 years. I have purchased 8 vehicles over the past 20 years. More

I wanted a quick in and out. I had the money and was ready to purchase. It took 5ish hours, 2 of which was just sitting and waiting. They constantly apologized and offered us bev I had the money and was ready to purchase. It took 5ish hours, 2 of which was just sitting and waiting. They constantly apologized and offered us beverages but I had told them when making the appointment I wanted to take less than an hour. And I didn't even have a trade in! there's so much more that happened (like firing up a corvette behind my son, who has ptsd, finding it funny, apologizing, then doing it again) but I'm done. I know they have a process they go through to try and add as much to the sale as possible and they lied to me on the phone saying they could cut out the xx and make it quick. If i hadn't have driven 3 hours to get there, I would have left at several points without the car. There's a reason "used car salesman" has a negative connotation. More

Great service. Truck was done faster than i expected and updated the whole way through the service! Truck was done faster than i expected and updated the whole way through the service! More

Excellent On time Free loaner helped a lot Problem identified but waiting for GM for a software upgrade identified but waiting for GM for a software upgrade More