Jessica Holland

I usually have great service at Ray Chevy. Took my new Chevy Trax in for detailing after 3 1/2 months of ownership, not completely satisfied. I was originally told it would cost approximately Took my new Chevy Trax in for detailing after 3 1/2 months of ownership, not completely satisfied. I was originally told it would cost approximately $130 because I did not need my carpet cleaned. When I brought it in I was told it would be almost $190, no exception, I said let’s do it then. So I expected to have my carpets cleaned since there was no other option, but they weren’t; there was a bit of dirt in the back that I was able later to wipe off with a damp cloth. There were some other minor issues where I felt the job was not up to the standards expected, one in fact I brought to the attention of the young man who delivered my car to me. I was disappointed, I thought I would leave with the level of cleanliness that I drove away with the day I bought my car. Having said all of this, I will still trust Ray Chevy with future detailing, I’ll just ask for someone else to do it. This isn’t the level of professionalism I am used to with this dealership, my trust in them has not diminished. More

by bethadamek Verified Customer Verified Customer

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They are always professional and take care of the customer. I recommend them to my friends and other companies that I work with. customer. I recommend them to my friends and other companies that I work with. More

by KRUEGERS.PJ Verified Customer Verified Customer

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Ray Chevrolet always provides top notch service. My nine year old vehicle feels as new as it was when I purchased it from Ray Chevrolet. My nine year old vehicle feels as new as it was when I purchased it from Ray Chevrolet. More

by Impala Premier 17 Verified Customer Verified Customer

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Great dealership enjoy getting my new automobiles there nice people in sales and service and financing departments also have great selection of vehicles I would definitely recommend any one to buy a vehicl nice people in sales and service and financing departments also have great selection of vehicles I would definitely recommend any one to buy a vehicle Rays in fox lake More

by BARRETTTIM907 Verified Customer Verified Customer

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Always easy getting maintenance done at Ray’s. TJ Burke took care of the work and kept me informed. We’ve been customers fr over 30 years. Highly recommend Ray Chevy. TJ Burke took care of the work and kept me informed. We’ve been customers fr over 30 years. Highly recommend Ray Chevy. More

by BANASE Verified Customer Verified Customer

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Always had good service when I bought my vehicles in , I just brought my newest vehicle to tho and they always took care of us . Thank you. just brought my newest vehicle to tho and they always took care of us . Thank you. More

by JCACCAMO10 Verified Customer Verified Customer

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Ray Chevrolet service department is the best in the area and will always recommend to all family and friends. Had me truck in and out on the same day and kept me updated throughout the whole process. Got me and will always recommend to all family and friends. Had me truck in and out on the same day and kept me updated throughout the whole process. Got me a ride to and from home and made sure my truck was clean and ready to go after the service. More

by Tim.lytle Verified Customer Verified Customer

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Everyone there is amazing always makes your feel comfortable and they don’t make you feel bad for asking questions comfortable and they don’t make you feel bad for asking questions More

by michele.grimm4 Verified Customer Verified Customer

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Car is back in service for the second time in a week due to engine light on. This car is 2 months old so a little frustrating that it's back in for service. Hopefully it will be good to go for awhile afte to engine light on. This car is 2 months old so a little frustrating that it's back in for service. Hopefully it will be good to go for awhile after this. We do not have it back yet ( as of today at 11:42Am Will need to get a loaner if this happens again. In need of a car. Kind Regards More

by STARFIRE1284 Verified Customer Verified Customer

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No issues whatsoever. Ray is not the closest dealer to my home but I make the trip as I haven't had significant issues with the service department. Ray is not the closest dealer to my home but I make the trip as I haven't had significant issues with the service department. More

by mos1961biz Verified Customer Verified Customer

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