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Ray Chevrolet

Fox Lake, IL

4.7
4,697 Reviews
At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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39 U.S. 12

Fox Lake, IL

60020

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Showing 4,697 reviews

November 12, 2015

Service issues Unfriendly staff . Not repairing the issues that I come in with. multiple times. I make an appointment and no loaner car is available to me so I have More

by Alv123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Amy
Dec 22, 2015 -

Ray Chevrolet responded

Alv, thanks for sharing your recent experience with us. We try our best to repair the issue on each customer's first visit. We apologize for not being able to repair your vehicle right away. We have a shuttle service available to all our customers as well as over 40 loaner vehicles available for customer whose vehicles will be worked on for an extended period of time. We very rarely are unable to accommodate but sometimes we do allocate all our loaners. We're sorry for any inconvenience. Please reach out to our Service Director Dave at dkendrick@raychevrolet.com We would like to know more about the exact details of your visit and try to find a way to make it right.

November 11, 2015

out standing We had one of the most enjoyable visits to date . It was such a relaxing experience and we look forward to many more. Keith Ragusa took care of us in More

by cwojohn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Ragusa
Nov 11, 2015 -

Ray Chevrolet responded

Hello cwojohn, We are glad you enjoyed your visit to Ray Chevrolet. Keith will be happy to hear you were so pleased with his customer service. Enjoy your new vehicle and let us know if you need anything. Sincerely, Ray Chevrolet

November 09, 2015

happy wife happy life was not looking forward to going into buy a car. John Lesniak changed the feeling right away John worked with us on are budget and put us in a new car More

by dmill2460
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nov 09, 2015 -

Ray Chevrolet responded

Hello dmill2460, thank you for taking time out of your day to write a review about our dealership. We are delighted to hear that John was able to offer you and your wife not only the vehicle you were looking for, but exceptional customer service as well. We look forward to helping you with your future automotive needs. Sincerely Ray Chevrolet

November 08, 2015

Absolutely great experience Had a great experience at Ray Chevrolet. Our sales person Rich Gniadek was outstanding to work with. Look forward to doing business with Rich again in More

by Herb Riedel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Gniadek, Ray Scarpelli III
Nov 09, 2015 -

Ray Chevrolet responded

Hi Herb, thank you for the wonderful feedback. Your satisfaction is our goal, and we are happy to hear you experienced exceptional service from Rich. We look forward to the opportunity to serve you again. Sincerely, Ray Chevrolet

November 08, 2015

Sean Runions is great! This is the second car we've bought from Sean Runions in the past 4 months. We've had great experiences both times with and with Ray Chevrolet and we More

by buckshot00
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Runions
Nov 09, 2015 -

Ray Chevrolet responded

Hi buckshot00, excelling in customer service is very important to the Ray Chevrolet. We would thank you for taking the time to share your experience. It is wonderful to know that Chris provided you great service with both car purchases. We look forward to seeing you in the future. Sincerely, Ray Chevrolet

November 08, 2015

Happy customer Thank you Ray Chevy team especially Tony Jensen! I love my new Chevy Trax!! You guys are amazing and have never failed our family. This will be car #9 More

by TSorby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Jensen
Nov 09, 2015 -

Ray Chevrolet responded

Hello TSorby, thank you for your review and your loyalty. We are pleased to hear that Tony was able to help you find the perfect vehicle to meet your needs. We look forward to seeing you again when your new Chevy Trax is ready for its first service. Enjoy! Sincerely, Ray Chevrolet

November 07, 2015

fue bueno y preguntar por 0% y luego luego ubo respuesta cuando uno noquiere una cosa es por que no la quiere pero siguen insistiendo creo q no esta bien uno lleva un limite para comprar More

by lacy1963
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
November 06, 2015

Casey went above and beyond to help us out. After dealing with numerous dealerships full of false promises, which all said could help us but when it came to it their offers and deals were ridicu More

by kaotik720
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Casey Davidson, Tony Ruiz
Nov 09, 2015 -

Ray Chevrolet responded

Hello koatik720, we appreciate you taking the time to write this great review. We focus on customer satisfaction and are glad to hear Casey showed you how much we care about our customers. We look forward to seeing you in the future. Enjoy showing off your brand new truck! Thank you, Ray Chevrolet

November 05, 2015

Great experience! This is our 6th vehicle from Ed. He is a pleasure to work with and always professional. If you need a car/truck, go see Ed. Tony also made the fina More

by JW900
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Tony Ruiz
Nov 05, 2015 -

Ray Chevrolet responded

Hello JW900, thank you very much for sharing your experience with us and your continued loyalty to our dealership. Customer satisfaction is our top priority and we are all thrilled whenever we receive positive feedback from customers. Ed and Tony will be pleased to know that you thought highly of their customer service. We look forward to seeing you in the future and thank you for choosing Ray Chevrolet. Sincerely, Ray Chevrolet

November 05, 2015

Great experience Two nights we purchase a Equinox 2016, at the begin me and my husband wasn't sure of what kind of vehicle fits better to our budget needs, Hugo was so More

by Marissatobias
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Tony Ruiz
Nov 05, 2015 -

Ray Chevrolet responded

Hello Marissatobias, thank you for your time and your kind review. We are pleased to hear that Hugo and Tony were able to help you find the perfect vehicle to meet your needs. We look forward to seeing you again when your new car is ready for its first service! Enjoy you new Equinox! Sincerely, Ray Chevrolet

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