
Ray Chevrolet
Fox Lake, IL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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awesome caring and professional Were noone else can approve me ray Chevy did and with a great price and low finance. I was amazed with the way Hugo treated me and made it happen. He Were noone else can approve me ray Chevy did and with a great price and low finance. I was amazed with the way Hugo treated me and made it happen. He even helped me pick a car and took the time to give me the I would recommend Hugo and rayChevy to everyone More
Continuous Maintenance and Repairs My 2003 Chevy Astro is used for surveillance purposes and currently has over 250k miles. Sometimes I run into issues that require expensive repairs du My 2003 Chevy Astro is used for surveillance purposes and currently has over 250k miles. Sometimes I run into issues that require expensive repairs due to the age of my vehicle, however, due to the custom upgrades in my van, it is important to keep this vehicle running rather than purchase a new one. Joe Marinello has always explained every aspect of every repair until I have no questions left, and always gives me my options in regard to the extent of the repair necessary as opposed to what would be good to do but is not necessary. I really appreciate the fact that he seems to know how painful it is for me to spend additional money on this vehicle, and consolidates repair costs as much as possible and cuts me deals wherever he can to make the cost less devastating. Thanks very much for making me feel like a person instead of just "the owner of another vehicle." More
Customer They are amazing! They offer the best help around. They're friendly, patient, caring and they truly have your best interest in mind! Highly recommende They are amazing! They offer the best help around. They're friendly, patient, caring and they truly have your best interest in mind! Highly recommended. More
Great Sales team people oriented I purchased a SUV here last year, and while that car was amazing I wanted something a little newer and more realiable. So I came here again they work I purchased a SUV here last year, and while that car was amazing I wanted something a little newer and more realiable. So I came here again they worked with me and while I didn't get the SUV I wanted I did get a really nice car and I love it. Hugo, Rupe and everyone there worked really hard to get me into a vehicle that I feel safe in. I don't know how many more ways I can say this but both of my experiences here have been fabulous they have a life long customer and everyone that is looking for a new vehicle this is where I will send them. Thank you all for all your hard work and understanding. More
Great Experience First time here. We were greeted with a smile from the moment we got out of our car. Adam went above and beyond to help us. It was a GREAT experience. First time here. We were greeted with a smile from the moment we got out of our car. Adam went above and beyond to help us. It was a GREAT experience. More
They truly do work for your business My father is a GM retiree and I am an avid diesel lover so when I learned Chevy introduced a diesel in the Cruze, I wanted one. I can't say my experie My father is a GM retiree and I am an avid diesel lover so when I learned Chevy introduced a diesel in the Cruze, I wanted one. I can't say my experience with my Xterra, Nissan, or the local dealership was a pleasant one so I was ready to come back to GM. I had originally planned to purchase a vehicle from a dealership much closer to where I live (Janesville, WI) but I knew although the "Red Hot" color was just that, it didn't fit me like the midnight black granite. Ray's was the only one that one in my price range (it even was less than the one I was gonna get and it came with fog lamps, something I did not want to give up!). When I arrived, the place was hopping and it reminded me of another dealership in Rockford I visited. That dealership didn't make me feel it was customer-friendly, passing me off from one person to another like hot potato and I was the baked potato. So I almost left Ray's. I thought, "how can a dealership this busy have my best intentions in mind?" I even called the dealership where the Red Cruze was to see when they close and was going to go there But, .I was soon put at ease and I am so glad with my purchase. Upon my arrival, I met Jay Conway who became my salesperson. He did the best he could with what he had. He made me feel like a valued person despite it being the end of the month. We went for a test drive and he wasn't pushy at all, but made sure I liked the car and answered all questions I may have. I soon met more of the staff as we got further into the deal. The sales manager, Chris Cal assisted us alot on the computer and with the deal, finally working out a payment plan that worked in my budget. The finance people were nice and assisted me greatly, not being pushy like I was expecting. The great thing I liked is Ray's is there before, during, and after the sale. I rather enjoyed they had a "Tech guy" that all he does is set-up and go through the features with you and makes sure you know your car thoroughly prior to leaving, which many dealerships do not, including one I used to work for. They also earned my respect by staying way late and not seeming tired or edgy, wanting me out of there (I didn't leave the dealership until almost 2 hours after closing!) Another great thing is a damage sign-off sheet where we both look at the car top to bottom and if there are any flaws (which there wound up being), Jay made sure to set-up and take care of it. He even gave me his cell number so we could properly communicate any situations. And he has, repeatedly. Jay even made sure a loaner car is available. Coming from an hour away, this is a MUST perk for me and should be for every dealership. This was where Nissan and I part ways as well as many others I've gone to, and also why Ray's not only just earned a sale, but will be earning or has earned the warranty work as well; something I didn't anticipate by buying the car here. To use a phrase from a local dealership in my area, I believe is fitting here- they ride with you every mile. More
Made car shopping enjoyable...didnt know that was possible! This was a lengthy session, as usual. Friendly, honest service and we are leaving with a car we like!!! We recommend Tony as he assured he wanted us This was a lengthy session, as usual. Friendly, honest service and we are leaving with a car we like!!! We recommend Tony as he assured he wanted us in something that worked for us and did not try to sell us something we weren't interested in. More
We've shopped Ray in the past and they continue to be the best. The courtesy and friendly staff make car shopping a pleasure. Our salesman George was stupendous. Catering to my every whim. I could not the best. The courtesy and friendly staff make car shopping a pleasure. Our salesman George was stupendous. Catering to my every whim. I could not have ask for a better experience. Thank you Ray More
It was time to part ways with my Chevy Cobalt due to an accident, and turned to my friend and former employee Dylan Strazzanti to lead me in the right direction. He guided me right to Ed Dembski, informing accident, and turned to my friend and former employee Dylan Strazzanti to lead me in the right direction. He guided me right to Ed Dembski, informing me he was the best of the best! I had a set budget I was trying to stay around, and Ed tried as best he could to help me out. I had my mind set on a Chevy Cruze, which was a little out of my price range. However, Ed did whatever he could to help lower my monthly payments. He knew how bad I wanted this car! My mom was on the phone with me the whole time and was not coming to agree on this car. Ed patiently waited while I tried to convince my mother for 4 hours that I needed this car. Not once did I feel rushed, forced, and uncomfortable. I had felt bad about wasting all of Eds time all day, but he kept assuring me there was no problem. I have never felt so comfortable around a salesperson. Ray Chevy as a whole took care of a small dent in the car before taking it home, and in the process gave me a loaner for the week. I have never walked into a dealership and be surrounded by so much kindness. It is usually people swarming you with a million questions right away- not here though! I would recommend this dealership, as well as Ed Dembski to everyone! More
Good evening or morning sir (depending on when you get this), I just wanted to say thank you very much for making our visit (My Wife and I) there again another great experience. I’m ver this), I just wanted to say thank you very much for making our visit (My Wife and I) there again another great experience. I’m very very pleased with your service and your attitude as a sales rep. I literally had a streak of bad luck this week and was prepared to purchase a cheap used car of craigslist for $1200.00, and had doubts from the get go. In a pinch we decided to give you a call. We didn’t speak directly to you but the lady my wife spoke with on the phone when she called was just FAST in getting our situation turned into a solution. We arrived this time with our daughter and you accommodated us in every way possible. You gave us more than what we asked for and for this reason we walked out of there with another great vehicle (once my tires get replaced that is). It’s absolutely amazing when you can come back to a dealership and remember all the faces you dealt with the first time. Yet another great thing about this dealership. Hopefully this never changes! Greg Kloczkowski, I just wanted to say thank you for getting us out of a pinch this weekend. We WILL BE BACK! Dziekuje bardzo za wszystkie ciezkiej pracy. Respectfully, Joseph W. Marchesky & Family More