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Ray Chevrolet - Service Center

Fox Lake, IL

4.6
1,029 Reviews

1,029 Reviews of Ray Chevrolet - Service Center

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October 05, 2015

Service Brought my car in that I just purchased last week. Told them the problem and when I got my car back it was still doing the same thing as when I broug More

by Ntrohappy2015
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Abercrombie
Oct 07, 2015 -

Ray Chevrolet responded

We’re sorry to hear you’re still having issues with your vehicle. Our goal is to fix issues right the first time. Please reach out to our Service Director Dave Kendrick at dkendrick@rays-cars.com. We would like to find out more about your situation and try to find a solution.

October 04, 2015

Great service I give Ray a 5 star because they always take care of me on a very prompt maner, great service , fast and they always follow up with a call or email to More

by Mrtavo4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Kendrick
Oct 05, 2015 -

Ray Chevrolet responded

Hi Mrtavo4, thank you for your time and feedback. It's always a pleasure hearing from our wonderful customers! We are very happy to hear that your vehicle service needs are met with convenience and great results! Please let us know if we can be of assistance in the future. Sincerely, Ray Chevrolet

October 03, 2015

service going down hill Have been going to Rays Chev for over 25 yrs and service is not up to par lately. Had to go back for same problems a couple of times and they keep fi More

by maryjo613
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
NOT SURE
Oct 07, 2015 -

Ray Chevrolet responded

Thanks for your feedback and your continued service. We strive to fix issue right the first time and our apologizes for not being able to accomplish that on our recent visits. Congratulations on your new vehicle. If you still have outstanding issues please contact our Service Director Dave Kendrick at dkendrick@rays-cars.com so we can work towards finding a solution for you.

October 01, 2015

Roller coaster! My experience was a bit of a long process. Staff was very nice in the beginning and as we continued.. things turned serious. Sometimes it took a while More

by Chevysara2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Zakrzewski
September 27, 2015

service great team, they found an issue with my car that I did not know existed, very personal and professional, the loaner car was clean and I called with pe More

by Person
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Chavez
Sep 30, 2015 -

Ray Chevrolet responded

Hello Person, Thank you for your very kind review. We are pleased to hear that your vehicle service experience with us was so positive. We look forward to seeing you again when it is time for your next service. Sincerely, Ray Chevrolet.

September 17, 2015

amazing service ! Went in for an oil change it didn't take long even though it was on a weekend! Very happy with the service! all the employees are great here. More

by Claudia25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
brian H
Sep 25, 2015 -

Ray Chevrolet responded

Hello Claudia, Thank you for your kind review. We are pleased to hear that your vehicle service experience with us was so positive. We look forward to seeing you again when it is time for your next service. Sincerely, Ray Chevrolet.

September 16, 2015

Routine service I scheduled my appointment online and was greeted professionally. The visit was to check fluids, change the oil and rotate the tires. All items were h More

by ChevyFan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Miller and Joe P in service, Steve Eckhardt
Sep 25, 2015 -

Ray Chevrolet responded

Hello ChevyFan, Thank you for sharing your positive experience! We look forward to seeing you the next time your car needs service. Sincerely, Ray Chevrolet.

September 14, 2015

service work completed This is the third time I have taken my car in to Ray Chevrolet in Fox Lake, IL for the warranty coverage of having my oil changed, tires rotated, and More

by Stan C.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
September 11, 2015

Helpful Employees I've been taking my Suzuki to Ray Chevrolet for five years and I'm very satisfied with the service that they've given me. More

by Dale M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Eckhardt
September 10, 2015

Great service I have been going to Ray Chevy for since we once owned a Chevy van in 1992. Now we lease a Chevy Cruze. There service and mannerism are amazing! Ne More

by Sharic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
can't remember all their names, Randy Miller, Brian Abercrombie
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