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Ray Chevrolet - Service Center

Fox Lake, IL

4.6
1,044 Reviews

1,044 Reviews of Ray Chevrolet - Service Center

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December 31, 2018

Great service department I would like to thank your service department for always making it easy and quick service. Thanks to your service writer for always taking care of my More

by David Gilbert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Freibauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2019 -

Ray Chevrolet responded

Hi David, Thank you so much for your wonderful review! It is our pleasure to serve you and our goal to ease your dealer experiences, and we hope that you continue to confide in our service department for your automotive needs for years to come!

December 30, 2018

Helpful and Trustworthy Advise John was very knowledgeable i had questions about services that were coming upon my car, he was very genuine in letting me know what i had to take ca More

by addy2011
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Geary
Jan 02, 2019 -

Ray Chevrolet responded

Thank you for sharing this great feedback! It's wonderful to hear that John was thorough in taking care of your vehicle and advising you on your future automotive needs. It is our pleasure to serve you and our priority to maintain your safety, and we look forward to continuing to work with you in the future.

December 28, 2018

Excellent Customer Service! I recently had my 2010 Suburban in due to a cracked transmission. John Geary helped us from beginning to end. Since the repair was quite a pricey on More

by Burban Owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Geary
Jan 02, 2019 -

Ray Chevrolet responded

Thank you so much for taking the time to share this incredible review! It is a pleasure to hear how confident you are in our service department, and we are honored to have earned your recommendation! We're thrilled that you are consistently impressed with the service that our team provides to you, and we look forward to continuing to offer you the same quality vehicular care in the future.

December 25, 2018

Amazing service! I recently had to go in to get my vehicle serviced. I was so confused about what the issue could have been ( check engine light was on). Roberto Chave More

by Shadowsonic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Chavez
Dec 27, 2018 -

Ray Chevrolet responded

Thank you so much for sharing this great feedback! We are so glad that Roberto was able to resolve your vehicular issue and ensure that you left feeling confident in the work completed! We are pleased to hear of your contentment, and we can't wait for the opportunity to serve you again!

December 21, 2018

Painless Car Service Typically when I have to go in for any type of car repair, I feel pain just thinking about it. The service team at Ray Chevrolet and particularly serv More

by pread23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2018 -

Ray Chevrolet responded

Thank you so much for leaving Kyle this wonderful review! We are thrilled that he is consistently thorough in ensuring that your vehicle is well taken care of, as your safety comes first to us at Ray! We agree that he is a great asset to our team, and we are certain that he will continue to offer you the same quality service in the future!

December 19, 2018

great experience I took my vehicle in for an oil change. John the service writer was very accommodating and friendly. It turns out there was a leak in my water pump. J More

by new customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Geary
Dec 20, 2018 -

Ray Chevrolet responded

Thank you so much for your great feedback! We are delighted that John was able to diagnose and resolve your vehicular issue, as it is equally as important to us to ensure that our customers' safety and satisfaction are maintained. Please drive safely, and don't hesitate to let us know if there is anything more we may assist you with in the future.

December 14, 2018

Service perfection! As a first time customer, you can imagine I was a little apprehensive. I was greeted by John Geary who put me at ease quickly. We discussed the issue More

by Kman13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Geary
Dec 18, 2018 -

Ray Chevrolet responded

Thanks Kman13! We're pleased to hear that John made sure your first experience with us was pleasant and hassle-free, and was able to ease your concerns throughout the process of getting your vehicle diagnosed and repaired. It's wonderful to know that he made you feel confident with the work that was done on your vehicle, and that you felt well accommodated! We appreciate your business and look forward to working with you again in the future.

December 13, 2018

Great service! 5 Stars! John Geary did a great job helping get my work truck up and running ASAP. Great service and communication! Would definitely recommend this dealership. More

by RS123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Geary
Dec 13, 2018 -

Ray Chevrolet responded

Thank you so much for the 5-stars! We appreciate your recommendation, and we are thrilled that John was so helpful and efficient in getting your truck taken care of. We are honored to have earned your confidence, and we look forward to the opportunity to serve you again.

December 07, 2018

AWESOME! Treated like family We have purchased more than four vehicles from Ray and Ed has always been our salesman. He loves what he does and it shows and that sells cars! I More

by Julie297
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Dembski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris, Jason in finance, Al and always George!
Dec 11, 2018 -

Ray Chevrolet responded

Hi Julie, We are so appreciative of your continued business, and we are overjoyed that Ed and the team have consistently provided you and your husband with assistance you with rely on- whether you join us for sales or service. We are thrilled that Ed could get you into a new Chevy Equinox during your recent visit, and we are so excited for you to enjoy it!

December 02, 2018

Oil change My car was due for its usual oil change service. Ray Chevrolet was outstanding like usual. I bring all of my cars there for work and tell everyone I k More

by John
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Freibauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2018 -

Ray Chevrolet responded

Thank you for your very kind review and loyalty. We are delighted to hear that your experiences with us have been so exceptional! When the time comes for service, give our service team a call. You will not be disappointed!

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