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Chris Freibauer
Chris Freibauer at Ray Chevrolet

Chris Freibauer

Service Advisor

Ray Chevrolet

39 U.S. 12
Fox Lake, IL 60020

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4.8
277 Reviews
4.8

277 Reviews

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277 Reviews of Chris Freibauer

September 02, 2026

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Employee Rating

all service members r excellent always explained any service need and discounts that would benefit me More

by johnl050
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica Holland, Kyle Miller, Liz Frohling, Luis Rivera, TJ Burke

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Sep 02, 2026

Ray Chevrolet responded

We’re glad our service team could walk you through the necessary work and available discounts for your Chevrolet Blazer. Knowing those explanations were clear and helpful means a lot to us. Ray Scarpelli 3 ray3@rays-cars.com

August 20, 2026

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Great communication very professional very informative great scheduling dept ! On time repairs ! Quality work! Thanks More

by JEFFRO815
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica Holland, Kyle Miller, Liz Frohling, Luis Rivera, TJ Burke

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Aug 21, 2026

Ray Chevrolet responded

Clear communication is at the heart of how our service department operates. Knowing that our scheduling team kept your Silverado 1500 repairs on time and delivered quality work is rewarding, and we appreciate your kind words. Ray Scarpelli 3 ray3@rays-cars.com

August 14, 2026

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Always great service. Usually out in less than an hour. Car normally gets a wash. But since it was pouring rain we had to skip it. More

by wljg35
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Service Communication
Recommend Dealer
Yes
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Aug 18, 2026

Ray Chevrolet responded

We are so glad that Chris and our team had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Ray Scarpelli 3 ray3@rays-cars.com

June 28, 2026

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They are always professional and take care of the customer. I recommend them to my friends and other companies that I work with. More

by KRUEGERS.PJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica Holland, Kyle Miller, Liz Frohling, Luis Rivera, TJ Burke, Ray Scarpelli III

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Jun 28, 2026

Ray Chevrolet responded

It’s great to know our team’s professionalism and customer care stood out for you. We appreciate you recommending us to friends and business colleagues. Thank you for trusting us with your Land Rover Range Rover and we look forward to your next visit. Ray Scarpelli 3 ray3@rays-cars.com

June 16, 2026

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Ray Chevrolet always provides top notch service. My nine year old vehicle feels as new as it was when I purchased it from Ray Chevrolet. More

by Impala Premier 17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica Holland, Kyle Miller, Liz Frohling, Luis Rivera, TJ Burke , Nicholas Olmo

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Jun 16, 2026

Ray Chevrolet responded

We’re delighted to hear our service left your nine-year-old Impala feeling like it just rolled off the lot. Thank you for your five-star review and for trusting us to keep your Chevrolet running at its best. Ray Scarpelli 3 ray3@rays-cars.com

June 09, 2026

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Great dealership enjoy getting my new automobiles there nice people in sales and service and financing departments also have great selection of vehicles I would definitely recommend any one to buy a vehicl More

by BARRETTTIM907
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Oliver Gigovski, Scott Kalish, Ryan Borke, Jessica Holland, Kyle Miller, Liz Frohling, Luis Rivera, TJ Burke, Ray Scarpelli III , Ed

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Jun 09, 2026

Ray Chevrolet responded

Thank you for trusting us with your Chevrolet Equinox service and new vehicle purchases. We’re glad our sales, service and finance teams delivered a positive experience and that our lineup met your needs. We appreciate your recommendation and look forward to your next visit. Ray Scarpelli 3 ray3@rays-cars.com

June 05, 2026

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Employee Rating

Always easy getting maintenance done at Ray’s. TJ Burke took care of the work and kept me informed. We’ve been customers fr over 30 years. Highly recommend Ray Chevy. More

by BANASE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ed Dembski, Jessica Holland, Kyle Miller, Liz Frohling, Luis Rivera, TJ Burke, Ray Scarpelli III

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Jun 05, 2026

Ray Chevrolet responded

Thank you for entrusting us with maintenance on your Chevrolet Blazer for over 30 years. We’re glad Tj kept you informed and made the process easy. Your recommendation means a lot, and we look forward to your next visit. Ray Scarpelli 3 ray3@rays-cars.com

May 10, 2026

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Employee Rating

Great service really knowledgeable about your needs and kept me informed all the way what is being done with my car and delivered it on time More

by mhara0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kyle Miller, Luis Rivera, TJ Burke

Print
May 10, 2026

Ray Chevrolet responded

Thank you for highlighting our team’s clear communication and expertise during your Chevrolet Corvette service. We’re happy to hear your car was completed on schedule. Ray Scarpelli 3 ray3@rays-cars.com

April 12, 2026

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Always a great experience! No pressure sales!! Family owned. I would recommend for sales and service. More

by marke4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Apr 12, 2026

Ray Chevrolet responded

Thank you for your five-star feedback! We’re glad our low-pressure approach and personal touch made your sales and service experiences enjoyable. Chris and the rest of our Chevrolet team appreciate your recommendation and look forward to helping you next time you need service on your Silverado. Ray Scarpelli 3 ray3@rays-cars.com

February 25, 2026

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Employee Rating

Outstanding customer service, dealership is always clean and tidy. The dealership went out of their way to make sure my truck was complete in a timely manner, Thanks More

by jamesespi70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Feb 25, 2026

Ray Chevrolet responded

We appreciate you highlighting our clean facility and the fast turnaround on your Chevrolet Silverado 1500. Our technicians are pleased to have completed your service efficiently so you could return to driving without delay. Thank you for sharing your experience. Ray Scarpelli 3 ray3@rays-cars.com

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