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Ray Chevrolet - Service Center

Fox Lake, IL

4.6
1,044 Reviews

1,044 Reviews of Ray Chevrolet - Service Center

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December 02, 2018

Get treated like family The last dealership I brought my car to started to treat me very poorly. So I tried ray for my service and I was extremely happy. I will be going ther More

by Carguy75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Freibauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2018 -

Ray Chevrolet responded

Thank you for taking the time to post this review. We are glad to hear that our service department made you feel like family. Our team works very hard to ensure that each guest feels comfortable and satisfied with their visit.

December 01, 2018

Always great service Came in due to low tire light rob looked at car had it in the shop and evaluated the councern fount tire was not repairable. Recommended new tires and More

by cardoc26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Chavez
Dec 04, 2018 -

Ray Chevrolet responded

Thank you for your very kind review. We are pleased to hear that your vehicle service experience with us was so positive. We look forward to seeing you again when it is time for your next service.

December 01, 2018

Great service team Anytime I come in. These guys are ready to help me. I tend to go to my favorite guy LuisvRivera. Great and easy service at a grade A service departmen More

by Onetrendingguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2018 -

Ray Chevrolet responded

Thank you for sharing your experience with us! We are pleased to hear that your vehicle service was A+! Please contact us should you need anything else.

November 30, 2018

Quick and friendly service! I always love getting my car serviced at Ray because I never have to wait too long! Everyone is so nice in the service department. More

by gymrat1029
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2018 -

Ray Chevrolet responded

Thank you for your very kind review! We are always happy to hear that our customers are 100% satisfied with service they received from us! We look forward to seeing you again when your car is ready for its next service.

November 30, 2018

Thanks for the help I stopped by Wednesday and was greeted right away. Both of the guys working that night answered all of my questions and were very helpful. More

by VILLEGAS32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Freibauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2018 -

Ray Chevrolet responded

Thank you for your very kind review. We are pleased to hear that your vehicle service experience with us was so positive. We look forward to seeing you again when it is time for your next service.

November 30, 2018

Service the whole family loves! Most of my family uses this service center for all of their vehicles. The service is dependable, honest and fast. Rob always gives great service with More

by angelaplustwo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Chavez
Dec 04, 2018 -

Ray Chevrolet responded

Thank you for sharing this kind review with us. We appreciate your loyalty. Everyone will be thrilled to hear of your satisfaction. We look forward to the opportunity to continue serving your vehicle needs!

November 29, 2018

Excellent service Kyle Miller had excellent customer service. Very respectful and understanding. I didn’t know much about the service being done on my vehicle but he di More

by Rose77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2018 -

Ray Chevrolet responded

Hi Rose, Thank you for your 5-star rating! It's so great to hear that Kyle was so accommodating and thorough in ensuring that you were content and confident in your service. We are proud to have earned your confidence, and we look forward to serving you again in the future.

November 20, 2018

Chevy equinox Good experience with Guillermo Ruiz and Kyle Second time buying one here and also my daughter has bought at ray will reccomend for sure to anyone More

by Chevygirl2018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Guillermo Ruiz, Chris Wasek, Jason Cappert
Nov 21, 2018 -

Ray Chevrolet responded

Thank you so much for your kind recommendation! We are honored that you chose to work with us again, and we are so happy to hear that Guillermo and Kyle ensured that you had another positive buying experience! We hope you enjoy your new Chevy Equinox, and we hope to continue to serve you and your automotive needs in the future!

October 31, 2018

Fixed right I brought my car in to get my check engine light fixed. They got it fixed and even gave me a car to drive when my car was getting fixed. Thank you ray More

by John
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Freibauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2018 -

Ray Chevrolet responded

Thank you for your time and feedback. We are delighted to hear that you are completely satisfied with your experience. That is our #1 goal! Please feel free to contact us for any of your vehicle service needs. We would be happy to help!

October 31, 2018

Excellent service The service center here is great. Chris got me in and out fast and answered all my questions. I would definitely recommend this dealership to my famil More

by Kate24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Freibauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2018 -

Ray Chevrolet responded

Hi Jen, Thank you so much for your kind recommendation! We're so honored to hear of your confidence in our dealership, and we are pleased that Chris ensured that your recent service visit was both efficient and effective. Please don't hesitate to give us a call if you ever have any further questions or automotive concerns in the future.

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