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Ray Chrysler Dodge Jeep Ram
Fox Lake, IL
619 Reviews
At Ray CDJR, it is our goal to make your experience at our dealership as great as possible. Our virtual showroom offers a wide variety of new and used car models, service specials, Mopar parts all in the convenience of our own location in Fox Lake, IL.
If you’re shopping for your dream car, we’re here to help. At Ray CDJR you can trust that you will receive outstanding customer service. Our team prides in putting the customer first, and will do everything that we can to help you find a car that will meet your needs and exceed expectations. The Ray CJDR team will listen to what you are looking for to help you drive out of our lot happy with the perfect vehicle for you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 619 reviews
Verified Customer
June 06, 2024
The dealer recommended maintenance services that were against what the manual states. Any non-warranty/standard maintenance should be verified with a reputable mechanic not employed by the dealer to save against what the manual states. Any non-warranty/standard maintenance should be verified with a reputable mechanic not employed by the dealer to save you from wasting money. More
by AK9698
Employees Worked With
Service Dept
June 05, 2024
Everyone was helpful and considerate while working on my jeep. Everyone seemed eager to service my vechicle. jeep. Everyone seemed eager to service my vechicle. More
by skalavictoria678
May 26, 2024
Whenever we take our vehicle to ray they are always very organized, communicate often and well. I appreciate the updates throughout the son of my car being at this dealership. organized, communicate often and well. I appreciate the updates throughout the son of my car being at this dealership. More
by d.fowler218
Employees Worked With
Anna
May 26, 2024
Unwilling to give proper trade value even with multiple outside valuations saying vehicle worth more. Repeat customer just cast aside and won’t ever be back. outside valuations saying vehicle worth more. Repeat customer just cast aside and won’t ever be back. More
by spart3b
Employees Worked With
Ashley, McKenzie, Robert
May 23, 2024
The Ray Dodge Service Staff have been outstanding. In each interaction, they have demonstrated consistent quality of work and a courteous nature to customer support. In each interaction, they have demonstrated consistent quality of work and a courteous nature to customer support. More
by cavallino1977
Employees Worked With
May 17, 2024
Ray,s people took control of my needs and were very helpful . Now I did not buy my gladiator here but Ray,s stepped up on all needed items helpful . Now I did not buy my gladiator here but Ray,s stepped up on all needed items More
by fatherx42000
Employees Worked With
Service department
May 15, 2024
Immediately had a bad feeling when I walked in. Clearly some hostility among the people in the service department. They wasted four hours of my time and charged me for 2 hours of diangnostic to dia Clearly some hostility among the people in the service department. They wasted four hours of my time and charged me for 2 hours of diangnostic to diagnosis something that wasn’t the problem. $400 and four hours down the drain. More
by RedJeep2018
Employees Worked With
Service
