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Ray Chrysler Dodge Jeep Ram
Fox Lake, IL
488 Reviews
At Ray CDJR, it is our goal to make your experience at our dealership as great as possible. Our virtual showroom offers a wide variety of new and used car models, service specials, Mopar parts all in the convenience of our own location in Fox Lake, IL.
If you’re shopping for your dream car, we’re here to help. At Ray CDJR you can trust that you will receive outstanding customer service. Our team prides in putting the customer first, and will do everything that we can to help you find a car that will meet your needs and exceed expectations. The Ray CJDR team will listen to what you are looking for to help you drive out of our lot happy with the perfect vehicle for you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 488 reviews
March 01, 2023
First of all the Ray dealership is amazing! Second the service center is accommodating to your needs. And they get your needs of your vehicle repaired. I got text from Rob letting me know ho Second the service center is accommodating to your needs. And they get your needs of your vehicle repaired. I got text from Rob letting me know how the repair was going. More
by mlmckim13
Verified CustomerEmployees Worked With
Rob & Anna in Service
Helpful February 19, 2023
Overall fantastic experience! Each question we had was answered with such easy understanding and we felt very valued by Tom as well as the entire team. Each question we had was answered with such easy understanding and we felt very valued by Tom as well as the entire team. More
by Abby Klein
Employees Worked With
Other Employees :
Tom , Justin Sasman, Chris Acker, Josh Kiscellus
February 17, 2023
Always professional and kind from the minute you pull up, service with a smile every time! Top notch service every time service with a smile every time! Top notch service every time More
by Rockinrobin737
Employees Worked With
Other Employees :
All the kind folks in service kudos, Josh Kiscellus
February 13, 2023
Service on 01/31/23 transmission oil pan gasket, filter, and fluid replaced. After driving vehicle 400 miles on 01/13/23 opened hood and found transmission fill plug laying on top of cowl. Worried now if fl and fluid replaced. After driving vehicle 400 miles on 01/13/23 opened hood and found transmission fill plug laying on top of cowl. Worried now if fluid level is correct or contaminated from rain and salt from driving for 2 weeks. More
by jreitz1301
Employees Worked With
Patrick Leahey
February 02, 2023
They overlooked several key basics things like transmission fluid and oil level after a major accident to the car. Service Rep was great, but work was questionable. transmission fluid and oil level after a major accident to the car. Service Rep was great, but work was questionable. More
by jrcarr34
Employees Worked With
Rob Chavez
January 31, 2023
Took my car in for noise turning left. Dealer said it was a rack and pinon. I had replaced it noise still there. Dealer recommended new control arms replaced both. Noise still there. So no Dealer said it was a rack and pinon. I had replaced it noise still there. Dealer recommended new control arms replaced both. Noise still there. So now they recommend lower arms to be changed. I feel like we are just throwing parts at it now. Not what I expected going to the dealer More
by carcamodennis
Employees Worked With
Anna
