Back

Ray Chrysler Dodge Jeep Ram - Service Center

Fox Lake, IL

4.5
405 Reviews

405 Reviews of Ray Chrysler Dodge Jeep Ram - Service Center

Sort by
July 23, 2025

I was accused of leaving my dome light on that effect my Jeep start stop function. I never use it and it had stopped working after 2 oil changes that was performed. I’m unhappy with the service I made an ap More

by pickett827
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dave
Jul 26, 2025 -

Ray Chrysler Dodge Jeep Ram responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one please reach out to our General Manager, George.

July 22, 2025

They make it very easy to get an appointment. Everyone is extremely friendly every time I go in. More

by sarah.letzter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
Jul 22, 2025 -

Ray Chrysler Dodge Jeep Ram responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Ray Scarpelli 3 847-833-6461 ray3@rays-cars.com

July 18, 2025

Great customer service . They always take care of my car. Been using them for a long time . More

by mylovelyboys2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Jul 18, 2025 -

Ray Chrysler Dodge Jeep Ram responded

Thanks for sharing your thoughts about your experience with Ray Chrysler Dodge Jeep Ram. We appreciate your business and hope to see you again soon! Ray Scarpelli 3 847-833-6461 ray3@rays-cars.com

July 18, 2025

I feel like they truly care about their customers. Even though I bought my Jeep in 2020, I am still on their radar. I appreciate that. More

by ksprice431
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany in service
Jul 18, 2025 -

Ray Chrysler Dodge Jeep Ram responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Ray Chrysler Dodge Jeep Ram. Ray Scarpelli 3 847-833-6461 ray3@rays-cars.com

July 17, 2025

The service department has been the best! I have never delt with a service department that is so understanding and accomdating as Ray's CDJ. They have gone above and beyond in effort to corre More

by bill1480
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department Kevin, Richard, Dave, Ron Cook and Collin
Jul 17, 2025 -

Ray Chrysler Dodge Jeep Ram responded

Thanks for sharing your thoughts about your experience with Ray Chrysler Dodge Jeep Ram. We appreciate your business and hope to see you again soon! Ray Scarpelli 3 847-833-6461 ray3@rays-cars.com

July 16, 2025

Great service here! ! I also was able to work in their lounge until my car was completed. Very friendly and they keep you up To date as to what is going on!! More

by WDSKIPP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Jul 16, 2025 -

Ray Chrysler Dodge Jeep Ram responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Ray Scarpelli 3 847-833-6461 ray3@rays-cars.com

July 14, 2025

Needed warranty paint work on my 23 Wrangler 4XE. The service, attention to detail and overall customer experience at CARSTAR in Antioch, part of the dealerships network was beyond outstanding! Very More

by Tim133
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda and Rich
Jul 15, 2025 -

Ray Chrysler Dodge Jeep Ram responded

Thank you for choosing Ray Chrysler Dodge Jeep Ram. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Ray Scarpelli 3 847-833-6461 ray3@rays-cars.com

July 13, 2025

It was very nice except my service advisor never emailed me the paperwork for My car as she said she would More

by Rockinrobin737
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Advisor in Jeep
Jul 13, 2025 -

Ray Chrysler Dodge Jeep Ram responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Ray Chrysler Dodge Jeep Ram. Ray Scarpelli 3 847-833-6461 ray3@rays-cars.com

July 12, 2025

The service advisor acted like he did not care about helping us at all. He wasted our time and money for nothing. More

by dmimbig1975
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
service
Jul 16, 2025 -

Ray Chrysler Dodge Jeep Ram responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please reach out to our General Manager, George, or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

July 04, 2025

Made my apt. online. Reminders were sent which was really great. My oil change was done in no time and my car got washed. would highly recommend Rays serice dept. More

by benny2121
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
Jul 04, 2025 -

Ray Chrysler Dodge Jeep Ram responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Ray Chrysler Dodge Jeep Ram. Ray Scarpelli 3 847-833-6461 ray3@rays-cars.com