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Ray Chrysler Dodge Jeep Ram - Service Center

Fox Lake, IL

4.5
405 Reviews
Call Service Center (847) 587-3800

405 Reviews of Ray Chrysler Dodge Jeep Ram - Service Center

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September 20, 2022

Rob and his service crew were fantastic are diagnosing the problem and getting it fixed quickly More

by cdykstra8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ozzie Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Vojcic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Mendez
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Sep 21, 2022 -

Ray Chrysler Dodge Jeep Ram responded

Thanks so much for your positive review of Rob and the team! We are delighted to know Rob made your service appointment thorough and got you safely back on the road in no time. Your safety and satisfaction are our top priorities. We hope to see you again some day, so please give us a call next time the team can help you with anything. Take care!

September 02, 2022

Quick and efficient and always has service members with great communication skills, I’ve never had an issue that has been able to be solved. More

by Sensorialtoe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Mendez
Report | Print
Sep 02, 2022 -

Ray Chrysler Dodge Jeep Ram responded

Thank you for taking the time to share your 5-star review! We are pleased to have provided you with efficient, informative care for your vehicles on a consistent basis. Your satisfaction means everything to us. Let us know when we may be of service to you again. We look forward to it! Thanks again!

August 28, 2022

The service deptment is friendly, skillful and efficient. They've done an oil change, software updates and accessories add ons. Every time was excellent. I feel comfortable with the work being done here. More

by tanyamartinez1144
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ozzie Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve, Tony, and the technicians in service are excellent., Anthony Mendez
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Aug 29, 2022 -

Ray Chrysler Dodge Jeep Ram responded

Thank you so much for your positive review! We're so happy you have found our service department to be consistent and professional. The team will be delighted to know they have earned the honor of your commendations. We certainly hope to be your first choice for automotive service for many years to come. Thank you for your loyalty. Take care!

August 27, 2022

They were very professional and pleasant to work with! They answered all of my questions and concerns More

by CPow
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe
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Aug 29, 2022 -

Ray Chrysler Dodge Jeep Ram responded

Thanks so much for giving us this 5-star review! Your satisfaction is our top priority and we're glad you found your experience to be pleasant and seamless. We appreciate your business and hope we may offer our services to you again some day. Until then, safe travels!

August 21, 2022

They are a great dealer! Had a flat and they were able to come pick it up for me, and bring it back! More

by grams_stephanie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ozzie Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Vojcic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ray Scarpelli III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jehison Villa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Johnson , Justin Sasman, Chris Acker, Anthony Mendez, Josh Kiscellus, Michael Pilarte
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Aug 21, 2022 -

Ray Chrysler Dodge Jeep Ram responded

Stephanie, Thank you so much for your 5-star review! We are so glad that our team could put you at ease and get your needs taken care of! It is our pleasure to assist you in any way possible. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns!

August 19, 2022

The service rep was very nice and helpful. Made the visit easy and kept me updated More

by mfurman189
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tone Garcia
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Aug 21, 2022 -

Ray Chrysler Dodge Jeep Ram responded

Thank you so much for your 5-star review! We are pleased that Tone could be of great assistance to you throughout your visit! It is our pleasure to serve you. Please do not hesitate to give us a call if there is ever anything more that our team may help you with!

August 12, 2022

Rob in service is on top of his game . Got me in and out in no time . More

by vrodriguez357
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob
Report | Print
Aug 12, 2022 -

Ray Chrysler Dodge Jeep Ram responded

Thank you for leaving Rob this positive review! We are so glad that he could provide you with a smooth, top-notch experience. We wish you safe travels and we hope to see you again the next time you are in need of automotive service. Take care!

August 11, 2022

I drive past 2 closer dealerships to go to this location… no one is perfect but I leave the dealerships satisfied with the work I had done and the price I paid… the follow up from the service manager is such More

by Kathycastner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron service manager
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Aug 12, 2022 -

Ray Chrysler Dodge Jeep Ram responded

Kathy, Thank you so much for your excellent review! Providing top-notch service is so important to us, and we are delighted that our efforts could consistently meet your satisfaction. It is our pleasure to serve you and your automotive needs in any way possible. We wish you the safest of travels- on behalf of the entire team!

Aug 12, 2022 -

Kathycastner responded

😊

July 25, 2022

Service prompt and excellent I explained the problem my wife was having and they quickly determined we needed a reset of the transmission program. More

by fransjs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Acker
Report | Print
Jul 26, 2022 -

Ray Chrysler Dodge Jeep Ram responded

Thank you so much for your excellent review! 5-star service is always what we aim for, and we will certainly provide you with nothing less in the future! Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns!

July 22, 2022

Took me without an appointment but didn’t call when it was done. Colin is a great mechanic! More

by JYABABY1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Fee Colin Morgan
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Jul 26, 2022 -

Ray Chrysler Dodge Jeep Ram responded

Thank you for taking the time to share this feedback! We are glad that we could get you in and get your needs taken care of. It is always a pleasure to hear from our guests, and we will be sure to utilize your feedback to enhance our guests' experiences with us in the future.

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