Ray Chrysler Dodge Jeep Ram - Service Center

Very poor communication and customer service. Very poor communication and customer service. That about sums it up Very poor communication and customer service. That about sums it up More

I've been having my '15 RAM serviced at Ray in Fox Lake for several years now and I have never been disappointed. A Special shout out to Mike Olsen, Clint, and of course the service manager, Ron Cook. The for several years now and I have never been disappointed. A Special shout out to Mike Olsen, Clint, and of course the service manager, Ron Cook. The crew at Ray Chrysler Dodge Jeep RAM is second to none. There are several RAM dealership/service centers that are much closer to my house but I feel the trip is definitely worth it. Ron Cook runs a tight ship and recruits all the right people for all the right positions. Great job! More

All of the staff is knowledgeable and very professional. They go above and beyond and make you feel at home. They go above and beyond and make you feel at home. More

I needed to have my engine replaced and Ray’s team was great to work with. Courteous, professional, knowledgeable are only a few words I would use to describe the team. The team kept me up to date with great to work with. Courteous, professional, knowledgeable are only a few words I would use to describe the team. The team kept me up to date with the progress of the work and explained everything in great detail. I will continue to service my vehicle at Ray’s. More

This is the second time my Jeep Compass has been brought back for the same reason, the problem still has not been rectified. Anna was fabulous…professional and kind, but unfortunately my jeep has not been back for the same reason, the problem still has not been rectified. Anna was fabulous…professional and kind, but unfortunately my jeep has not been fixed. I drive it daily with apprehension in fear that this issue is going to result in an accident. More

Don't blame dealer for low rating. I felt the manufacturer hindered the dealer's efforts to perform the work on my vehicle efficiently and expediently. I felt the manufacturer hindered the dealer's efforts to perform the work on my vehicle efficiently and expediently. More

Service is nice to deal with! Work performed as requested! Follow up work pending! Will take my car here for service again! Work performed as requested! Follow up work pending! Will take my car here for service again! More

Working with Paul was great. But after I paid the bill. I thought someone would bring the car up front for me. But after I paid the bill. I thought someone would bring the car up front for me. More

Anna and Ron Cook were great in my repair. Through there was multiple problems dealing with the outside vendor (Daves Transmission) they were professional and worked with me to get the job don Through there was multiple problems dealing with the outside vendor (Daves Transmission) they were professional and worked with me to get the job done. The rating for Speed and work had nothing to do with the dealership as the work was done by a outside vendor. The Service department was great but they should consider another vendor for the Transmission work. More

My appointment for service was professional and I was notified by video of the inspection of my vehicle. notified by video of the inspection of my vehicle. More