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Ray Seraphin Ford

Rockville, CT

Overview
Employees
Reviews
Vehicles
4.5
84 Reviews
From our fierce commitment to providing excellent customer service to our commitment to helping drivers get behind the wheel of a new vehicle, drivers can look to the Ray Seraphin Ford Inc team with confidence. With so many dealerships to choose from, we understand that the options might be a bit overwhelming. Fear not, Ray Seraphin Ford Inc goes above and beyond the average dealership to provide Connecticut drivers with a modernly efficient, classically enjoyable experience. Whether you're from Vernon Rockville looking to find a new Ford model, or you're looking to get your vehicle serviced, the Ray Seraphin Ford Inc team can help!
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100 Windsor Ave

Rockville, CT

06066

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Showing 84 reviews

April 27, 2026

Smooth sailing and good service Friendly and prompt help and very courteous Thoroughly enjoyed experience More

by dadsjan
Recommend Dealer
Yes
Employees Worked With
Coelina and Bruce
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Apr 29, 2026 -

Ray Seraphin Ford responded

Thank you! We appreciate your business and look forward to helping you with any questions or future needs. Thank you for choosing Ray Seraphin Ford. Jason Bertrand Business Manager jbertrand@seraphinford.com 860-875-3369

April 23, 2026

The process was quick. We test drove two different trucks and left with the one we chose the same day. More

by jmongillo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alan MacDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Bertrand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Cerins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ray Corriveau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darren Caney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Sussman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 23, 2026 -

Ray Seraphin Ford responded

Congratulations on your new Ford Maverick and thank you for the five-star feedback. We’re delighted the process was quick and that test driving multiple trucks helped you find the perfect fit. Please reach out if there’s anything we can assist you with in the future. Jason Bertrand Business Manager jbertrand@seraphinford.com 860-875-3369

April 18, 2026

Good dealership. Timely service. Waiting area was a bit warm. Service was complete as requested. More

by rwvii
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Lesniak
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 18, 2026 -

Ray Seraphin Ford responded

Thank you for the 5-star review and for entrusting us with your Ford Escape service. We’re glad the work was completed on time and apologize that the waiting area felt warm. Ashley and our team are here for your next visit. Jason Bertrand Business Manager jbertrand@seraphinford.com 860-875-3369

April 16, 2026

Good communication. Polite on the phone. Responsive to questions. Easy to work with. Satisfied with our service multiple time. More

by Md118288
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Lesniak
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 17, 2026 -

Ray Seraphin Ford responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Jason Bertrand Business Manager jbertrand@seraphinford.com 860-875-3369

April 14, 2026

Quick professional service Technically superb and easy to work with great communication Recommend the service to everyone More

by Thomas.pasim
Recommend Dealer
Yes
Employees Worked With
Lance and Bruce
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Apr 14, 2026 -

Ray Seraphin Ford responded

It’s great to hear the service on your Ford F-150 was efficient and transparent. We’re glad our team delivered technically sound work with professional care. Your recommendation means a lot. Jason Bertrand Business Manager jbertrand@seraphinford.com 860-875-3369

April 14, 2026

Overall very happy with the experience so take my feedback with a grain of salt. If I was being super critical I would say that it was difficult to find out what the recall entailed and how long it w More

by dale.chasse
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I dont know the names
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Apr 14, 2026 -

Ray Seraphin Ford responded

Thank you for sharing your feedback about recall communications. We’re glad the recall work on your Ford was completed in one day and that you left satisfied. Your input helps us improve how we share information on part availability and repair timelines. Jason Bertrand Business Manager jbertrand@seraphinford.com 860-875-3369

April 12, 2026

I was greeted with a smile and a positive attitude. I was checked in quickly and everything was completed to my satisfaction. More

by greenierjoe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce Ensign Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Lesniak
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 12, 2026 -

Ray Seraphin Ford responded

Thank you for sharing your experience with our service team. We’re happy to hear that our staff greeted you warmly, provided a smooth check-in, and completed your F-150 service to your satisfaction. We look forward to assisting you with any future maintenance needs. Jason Bertrand Business Manager jbertrand@seraphinford.com 860-875-3369

April 12, 2026

I didn't hit a home run of a deal but I feel like I got a fair deal on trade and purchase of my new f150. Matt Susman did a great job finding me the exact truck I wanted on a dead line which other dealers cl More

by trb
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alan MacDonald
3.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Sussman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 13, 2026 -

Ray Seraphin Ford responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Jason Bertrand Business Manager jbertrand@seraphinford.com 860-875-3369

April 11, 2026

Quick service Listen well Did what I wanted Awesome team Great experience Bruce listened to our needs More

by baensignjr413
Recommend Dealer
Yes
Employees Worked With
Bruce
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Apr 11, 2026 -

Ray Seraphin Ford responded

It’s great to hear that your Ford received fast, attentive care and that our team addressed your requests. We’re glad the service experience met your expectations and that you felt heard throughout. Thank you for the five-star feedback. Jason Bertrand Business Manager jbertrand@seraphinford.com 860-875-3369

April 11, 2026

This was the most enjoyable experience i ever had at a car dealership.I would highly recommend this dealership to anyone interested in buying a vehicle. More

by Dave Austyn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Sussman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 11, 2026 -

Ray Seraphin Ford responded

Matt and our team are delighted you had such an enjoyable experience. Congratulations on your new Ford Mustang, and thank you for recommending us to others. We look forward to assisting anyone you refer as they search for their next vehicle. Jason Bertrand Business Manager jbertrand@seraphinford.com 860-875-3369

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