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Ray Seraphin Ford
Rockville, CT
168 Reviews
From our fierce commitment to providing excellent customer service to our commitment to helping drivers get behind the wheel of a new vehicle, drivers can look to the Ray Seraphin Ford Inc team with confidence. With so many dealerships to choose from, we understand that the options might be a bit overwhelming. Fear not, Ray Seraphin Ford Inc goes above and beyond the average dealership to provide Connecticut drivers with a modernly efficient, classically enjoyable experience. Whether you're from Vernon Rockville looking to find a new Ford model, or you're looking to get your vehicle serviced, the Ray Seraphin Ford Inc team can help!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 168 reviews
November 07, 2026
I had an oil change and an air filter change and the bill was $346, outrageous! There was a recall on my Bronco I had an appointment set up and when I get there they don’t have the parts. Someone couldn’t ca was $346, outrageous! There was a recall on my Bronco I had an appointment set up and when I get there they don’t have the parts. Someone couldn’t call and tell me that before I had to get a ride from my husband who was late to work and doesn’t get paid for missed hours. My first Ford and the service has not been good. When they had a recall on the bolts for the seats they fixed it and after that the passenger seat rattled. The next time I brought the vehicle in they did fix it. It’s didn’t rattle. More
by tetreault_jennifer
Verified CustomerEmployees Worked With
It’s the front desk and whoever charged me
November 07, 2026
Matt was a very low-key salesperson -- just what we like when we are looking for a new car. The best part was when he very patiently helped us learn about all the new gadgets and set up the Ford app for us when we are looking for a new car. The best part was when he very patiently helped us learn about all the new gadgets and set up the Ford app for us. We really appreciated his patience! More
by jewakefield
Employees Worked With
November 02, 2026
The team was very professional. The recall work was completed on time and I asked for a couple things to be done and checked. All was done as requested The recall work was completed on time and I asked for a couple things to be done and checked. All was done as requested More
by jbuzzman69
Employees Worked With
November 02, 2026
I was able to get in and out in less than one hour! Great service Great service More
by Dwford
Employees Worked With
November 02, 2026
I have always had a good experience when getting service and or parts from Ray Seraphin Ford. Everyone is friendly and easy to communicate with. and or parts from Ray Seraphin Ford. Everyone is friendly and easy to communicate with. More
by Tjr
October 28, 2026
I have been going to Ray Seraphin Ford for decades. Their service department team has the friendliest, and most knowledgeable staff around. Their service department team has the friendliest, and most knowledgeable staff around. More
by RMullen2
Employees Worked With
