Ray Skillman Westside Auto Mall

Beware of the Finance Manager Steven Toney I must say that I had a great experience with everyone that I worked with at Ray Skillman - with the exception of one person. I had a horrible expe I must say that I had a great experience with everyone that I worked with at Ray Skillman - with the exception of one person. I had a horrible experience with the Finance Manager, Steven Toney. I almost walked out on him. I told him that I wanted to do the financing thru Chase Bank, but he ignored my request and got the loan thru Capital One. When I asked him what the Chase loan rate was, he couldn't answer my question. After telling him several times that I did NOT want to purchase the extended warranty, he kept pressuring me. He became annoyed and told me not to interrupt him. Even after I signed the paperwork saying I didn't want the warranties, he printed not one, but 2 different contracts that charged me the extended warranty and the GAP insurance. I really thought I was being ripped off. I'm just glad I caught these "mistakes" before I signed the paperwork. More

Extremely fun & easy experience I went into the dealership with a general idea of what I wanted. Mike Rensberger was extremely helpful & worked quickly to get me approved and into th I went into the dealership with a general idea of what I wanted. Mike Rensberger was extremely helpful & worked quickly to get me approved and into the vehicle I wanted. Additionally, Ron Sedam assisted in the whole process and was helpful & hilarious. It didn't feel like a typical car salesman experience. I'm grateful to be able to have a chance at rebuilding my credit and working with a dealership that wants to help me in that process. Awesome service!! More

Dorian makes the car buying process painless!! While working such long and crazy hours I was concerned about finding a car with very limited time I had to look. After a brief conversation with Dori While working such long and crazy hours I was concerned about finding a car with very limited time I had to look. After a brief conversation with Dorian Smith about my wants and needs and price range. He provided a list of cars that was right up my ally and I ended up purchasing a beautiful car. It was very easy working with him and his team. I wasn't pressured into anything and everyone shot me straight. I was treated like a friend rather than a customer. I will never go anywhere else! More

amazing I WENT SOMEWHERE ELSE WONT MENTION THEM, THEN WENT TO RAY SKILLMAN MITSUBISHI WHERE I MET ROCKLAND LAY HE HELPED ME WITH A QUICK, EFFICENT NO STRESS S I WENT SOMEWHERE ELSE WONT MENTION THEM, THEN WENT TO RAY SKILLMAN MITSUBISHI WHERE I MET ROCKLAND LAY HE HELPED ME WITH A QUICK, EFFICENT NO STRESS SALE,AND GOT THE JOB DONE, I RECOMMEND HIM TO ANYONE, WILL BUY FROM RAY SKILLMAN FROM NOW ON THX ROCKLAND YOU ROCK More

Satisfying They were very professional and presented the car in a manner that was not offensive. I am one that doesn't like dealing for a car but found this exp They were very professional and presented the car in a manner that was not offensive. I am one that doesn't like dealing for a car but found this experience fulfilling. More

Simply Amazing I gave the Ray Skillman West Auto Mall 5 stars because they were Amazing. Austin was so energetic, non pushy, and understanding to what I was trying t I gave the Ray Skillman West Auto Mall 5 stars because they were Amazing. Austin was so energetic, non pushy, and understanding to what I was trying to obtain. He didn't rush me into anything. Austin was determined to get me in a vehicle, despite my circumstances. My loyalty will always be with Ray Skillman. Thank you Austin for everything you've done!! More

Fantastic I loved working with this dealership and loved all the energy that this group of people gave me. Mike made sure that I was getting the car I wanted fo I loved working with this dealership and loved all the energy that this group of people gave me. Mike made sure that I was getting the car I wanted for the price that I could afford and I was very happy with that. He walked me through the process, as this was my first time buying a car from a dealership, and made sure I was happy along the way. After a couple of hours I finally drove off with the car that I have had my eye on for quite some time. I will defiantly recommend them to others and go back to them when the time comes to buy a newer car. More

Great to work with! Dorian listened to me and got me exactly what I wanted. They were attentive and worked quickly. Bobby and Dorian worked together to find the write fin Dorian listened to me and got me exactly what I wanted. They were attentive and worked quickly. Bobby and Dorian worked together to find the write financing that worked within my budget. I hope to work with them again in the future. More

Well put together company I must truly say that this is a company that is concerned about patrons that drives up on their lot. My husband and myself had several salesman come u I must truly say that this is a company that is concerned about patrons that drives up on their lot. My husband and myself had several salesman come up to us with smiles and greetings. We ended up with the salesman Dorian Smith and I must say that Dorian did an exceptional job in helping us in finding the vehicle for us. He explained things to us stepping by stepping and there wasn't any pressure on us and we really liked that. My husband and myself can tell that this young man really enjoy what he does. Dorian Smith keep up the good work.?????????? More

Very satisfied! I would highly recommend HAYDEN COOK! He made this experience si much easier. I had my previous Mazda for 9 years and was not happy about letting go o I would highly recommend HAYDEN COOK! He made this experience si much easier. I had my previous Mazda for 9 years and was not happy about letting go of it. However, he made me feel comfortable with the the vehicle and also was very knowledgeable about Mazda in general. I am not familar with cars and took my father with me and not only did I have a peace of mind when I left so did my Father. He did not PUSH anything on us and was willing to work with us and our situation. I will be recommending Hayden to my friends and family in the future. More