Ray Skillman Westside Auto Mall

Hand was forced on a new car buy after someone kindly wrote my car off for me. Was dreading the process of new car shopping. By far the best experience we had from any dealership we looked at was Ray Ski wrote my car off for me. Was dreading the process of new car shopping. By far the best experience we had from any dealership we looked at was Ray Skillman Hyundai West. The staff were knowledge, kind, and highly professional. They were understanding on the buyers situation and bent over backwards to do what they could to make our desired purchase happen. Even after the sale was secure, Bobby (our sales rep) went above and beyond to help - configuring accounts, helping sync phones to the vehicle, providing transport to help get the rental car back that was still in my possession etc. We got a great deal on a fantastic vehicle. So couple that with the staff, a clean and comfortable showroom and facility and this was a great experience. I highly recommend you visit these guys and let them help you get in your next new/used vehicle. More

Went in looking for a new car since this awful weather wrecked my last one. Was originally looking for one eclipse but due to human error the one I wanted was really manual and not automatic. Slightly dis wrecked my last one. Was originally looking for one eclipse but due to human error the one I wanted was really manual and not automatic. Slightly disappointed I was ready to go but may salesman worked out a great deal and sold me a similar eclipse same year just different color with half the mileage for a very good discounted price. Anthony bell is quite the salesman.... ray skillman is quite the dealership. I'm very grateful. More

This was the best buying experience of my life. From the initial call to Troy(Sales Manager) to the time we made it back home. The response from the time I phoned, to my actual on site visit was exceptional initial call to Troy(Sales Manager) to the time we made it back home. The response from the time I phoned, to my actual on site visit was exceptional. I was treated with the utmost respect! All of the attention and the effort that was put into finding exactly what I asked for was amazing. In less than 24 hrs., I was in the perfect car! I will always purchase any future vehicles from Ray Skillman! I recommend this dealership to anyone who is looking for a first class buying experience! More

From the convenience of reviewing available used cars on their website, initial communications with reps, to working with Mike Rensberger for Sales, Troy Owen Sales Manager, and J. Hurless in Finance onsite their website, initial communications with reps, to working with Mike Rensberger for Sales, Troy Owen Sales Manager, and J. Hurless in Finance onsite we had a great experience today purchasing the vehicle we came to see. Professional, informative, and considerate. On a freezing cold day we came to test drive our choice vehicle and found it warming up sitting in front waiting for us before we were even onsite. From there we had our technical questions answered and even better financing then we came pre-approved for. From Start to finish a great purchase experience we highly recommend Ray Skillman as a dealer, and especially this team. More

I am a return customer I got my first Mitsubishi Outlander Sport in 2012 and had a horrible experience with Ray Skillman Kia Auto Mall West the sales rep at that time was Avery Lyons and their was a Outlander Sport in 2012 and had a horrible experience with Ray Skillman Kia Auto Mall West the sales rep at that time was Avery Lyons and their was a lot of lying going on and horrible customer service. Lorne Hayden has been a big help every since my bad experience and has done everything he could to turn that bad experience around to a good experience. I decided I was going to trade my vehicle in and get something bigger, since Lorne was such a wonderful help in the past I wanted to return to Ray Skillman and upgrade to the Outlander 2014 and love my new car. My sales Rep was Rockland Lay and he was such a big help, understanding, and worked with me to find the BEST vehicle and Deal for me. Lorne and Rockland have exceptional Customer Service and really treat each customer like they are the last and really make you feel appreciated! I am and will always refer people to Ray Skillman Mitsubish Auto Mall West! This has truly been the BEST experience I have ever had at a Car Dealership and will return again when I a ready for something else. They deserve 5 stars and 2 thumbs up; Thank You So Much! LaToya Hinkle More

This car dealership is top notch, and will be my first choice for any further cars. A few days before Christmas someone ran into my Pontiac G6 coupe and totaled it.This left me in a bad spot as I did have choice for any further cars. A few days before Christmas someone ran into my Pontiac G6 coupe and totaled it.This left me in a bad spot as I did have a loan on it and it would affect my debt to income ratio. Even when the insurance company pays your car off, it doesn't show on your credit report for 30-60 days on average! Somehow, Dave Canary in the finance department still made the deal happen, and at 0.9%. Amazing with all the factors involved. My local bank was offering a 4.49%. The salesman, Nathan Edwards, that helped me find the perfect car was extremely knowledgeable, gave me accurate information, and best of all didn't waste my time with nonsense and try to up sell me. This was not what I was expecting. I planned on taking three days to find the perfect car, by time you test drive various makes, models, brands, etc. I no joke, walked out of the dealership within THREE hours and had a brand 2013 Hyundai Sonata. And honestly I'm the type of person that when I get the wrong feeling about someone I just walk away. At no point did I ever get the feeling. I would have to say Nathan Edwards is going to be a fantastic sales leader and has the potential for upper management as he puts the customer first. If you want a straight shooting, no nonsense dealer look no further. I believe they will try to do all they can and for this reason I will keep sending friends and family back this way. That says something too, when one of your parents and her two brothers work for two of the largest US automakers. Kudos to Dave and Nathan for giving me faith in car dealers again! More

Very pleased with the attention we have gotten, while purchasing our 2014 Mazda cx9. Had been trying to work with other dealerships, but not a good experience. We had purchased our other Mazda cx 9 from purchasing our 2014 Mazda cx9. Had been trying to work with other dealerships, but not a good experience. We had purchased our other Mazda cx 9 from Ray Skillman West Plaza Auto Mall. I really don't know why we even did this. Ray Skillman West Plaza Auto Mall, has met our expectations to the tee. They delivered our Mazda to us. as we live in northern IN. Barry Morris, our salesman was wonderful, showing us all functions of the car. Thank you so much, Sue and Darin Beeker More

we went looking for an older used car for my husband to drive to work. we didn't expect to get anything fancy for the money we wanted to spend. through excellent salesmanship and quality cars in their inve drive to work. we didn't expect to get anything fancy for the money we wanted to spend. through excellent salesmanship and quality cars in their inventory, we found a mazda that fit our needs. the car is in great shape mechanically and exterior. we are very happy with this purchase and would definetly refer friends and family to ray skillman. thank you for making this a pleasant experience for us. also the staffs hospitality was unmatched in any car dealership we have previously went to. always had fresh coffee and cookies available. More

My wife and I recently purchased a 2011 Hyundai Tucson at Skillman's Westside Auto Mall, and without a doubt, it was the most pleasant car shopping experience that we've had in our 31 years of marriage. Skillman's Westside Auto Mall, and without a doubt, it was the most pleasant car shopping experience that we've had in our 31 years of marriage. We came into the dealership wanting to buy a 'gently used' car, eventhough my wife really had no idea what kind of car she wanted (we were primarily shopping for her a car since I'm a truck guy, and my current truck is fairly new and in great shape). Anyway, our salesman (John Leamnson) did the impossible, he narrowed down (after much questioning, and more importantly, a great deal of listening of what she wanted, or at least what she thought she wanted) our car search to 4 different models (which he very patiently let her test drive). Our test drives were right out of Goldilocks, one was to large, one was to small, and our Tucson was 'just right', and even in my wife's favorite color. After being at the dealership for some time, we were running late (we had an evening grandparent babysitting obligation for our daughter and son in law), so our salesman arranged to park my truck around back, and we drove the Tucson home for the evening. After driving our future car home that evening, we were convinced that Leamnson had stirred us in the right direction, and we returned the following day to buy our car. We also need to say kudos to the finance guy (I can't remember his first name, but his last name was Canary). We paid cash for our car, but Mr. Canary was most helpful in walking us through the extra warranty options that were available (we purchased the extended warranty that give's us 'bumper to bumper' coverage until 11/11/20). After we finished up the necessary paperwork, I needed to leave due to another obligation, but my wife spent additional time with Leamnson learning how to properly use (especially the phone sync system) all of the Tucson's 'bells and whistles'. In closing, I have to again state that purchasing our car from Skillman was wonderful. Our salesman was very thoughtful and we were especially impressed that he took the time to figure out the kind of car that my wife wanted, and at the price range we were looking for (speaking of price, our final purchase price was more than fair based on the internet searches, via: Edmund's, NADA, and Kelly Blue Book). We will certainly recommend Skillman's to our friends that are considering purchasing a new or used car. Johnny and Peggy Alderman, Indianapolis, IN More

Anthony and Ken done a great job. Anthony worked hard to find a vehicle to meet our needs. Ken was very helpful in helping out find a vehicle to meet our needs. Ken was very helpful in helping out More