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Ray Skillman West Auto Mall - Service Center

Indianapolis, IN

4.8
1,075 Reviews

1,075 Reviews of Ray Skillman West Auto Mall - Service Center

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September 15, 2023

Hyundai service department always very courteous and professional when I bring my Sonata in for service. Service adviser, Melissa, very pleasant to work with during this visit. More

by Gary Westfall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa
Sep 17, 2023 -

Ray Skillman Westside Auto Mall responded

Thank you so much for choosing our service department. We appreciate your business and kind review. Please allow our staff to continue to serve you with your automotive needs.

September 02, 2023

Great service tech! Hope that I get her again by the next I come for service More

by alaldridge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lyndsay Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2023 -

Ray Skillman Westside Auto Mall responded

thank you for your service visit and taking the time for the review . If there are any recommendations to achieve 5 stars ,please let us know at your next visit . Terry Hannel

September 01, 2023

The service department was professional and efficient. Got my car in and out quickly for an oil change. The only suggestion I have is a car wash would have been great! More

by heims6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lyndsay Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony May
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2023 -

Ray Skillman Westside Auto Mall responded

Thank you for allowing us to service your vehicle and your suggestion.

August 28, 2023

Another great service visit! !! I always know that my car will receive the best service possible. And, everyone is always more than kind and efficient and helpful!!! More

by leslied1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick in Service and Jeff Polley
Sep 06, 2023 -

Ray Skillman Westside Auto Mall responded

Thank you so much for your repeat visits. We look forward to maintaining your vehicle needs in the future.

August 25, 2023

I had another great experience! Chris and Terry were very helpful not only with the service of my car but with answering questions about purchasing a new car in the future. More

by Julie Ann Henkel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terry Hannel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2023 -

Ray Skillman Westside Auto Mall responded

We enjoy your company every time you visit. Thank you so much for being great customer and part of our dealership family.

August 23, 2023

Customer service was real good! Staff explained what they were going to do beforehand. That is a good thing. We will bring our car back for future service. More

by capp531
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2023 -

Ray Skillman Westside Auto Mall responded

Thank for your kind review, please do not hesitate to convey anything we can do to help us improve. A lot of our best ideas for better customer service come from customer such as yourself. We want to be 5 stars for you.

August 17, 2023

Daren in service department was so helpful with my Mazda. Oil change done in timely manner. Thank you. More

by Rhendryx8308
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daren Warren, Cristian Palos
Sep 03, 2023 -

Ray Skillman Westside Auto Mall responded

thank you for using your service department and taking the time to do this review .Hope to see in the near future

August 09, 2023

Very friendly and helpful. I have never had an issue with the work done. I always get my car back clean and ready to go quickly More

by Rita
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lyndsay Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2023 -

Ray Skillman Westside Auto Mall responded

thank you so much for your kind review

July 27, 2023

I’ve been coming here for over 6 years. Great service advisor and service in my Tucson More

by Dfh1952
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brantley Batton
Sep 03, 2023 -

Ray Skillman Westside Auto Mall responded

Thank you so much for being a long time customer . We appreciate your partnership

July 27, 2023

Comfortable waiting room, and friendly service. Did what we came for in a good amount of time. More

by jasalvo1
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't know
Sep 03, 2023 -

Ray Skillman Westside Auto Mall responded

thank for spending your time with us and taking the time for your kind review . We look forward to seeing you in the future

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