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Ray Skillman West Auto Mall - Service Center

Indianapolis, IN

4.9
1,084 Reviews

1,084 Reviews of Ray Skillman West Auto Mall - Service Center

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October 25, 2023

Good work my friends. Enjoyed your service. Made every thing very worthwhile. See you next time. More

by Bhr33634
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony May
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2023 -

Ray Skillman Westside Auto Mall responded

Bhr33634, thank you for your kind words and this wonderful review! We hope to see you soon!

October 21, 2023

Courteous service with a smile. Thorough work done very quickly and under the estimated time. Thank you More

by Wbh66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa
Nov 16, 2023 -

Ray Skillman Westside Auto Mall responded

Thank you very much for your business! We look forward to working with you in the future.

October 20, 2023

Completely satisfied with my purchase a year ago and the ease of getting my vehicle serviced at 8,000 miles. The waiting area was clean, quiet, and suitable for remote work. The service was completed within More

by KC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2023 -

Ray Skillman Westside Auto Mall responded

Thank you for taking the time and your very kind words. Please allow our staff to continue to exceed with your automotive needs.

October 19, 2023

Service department very professional, polite and knowledgeable. Will refer to friends. Location is great and easy to get too. More

by dardensilk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2023 -

Ray Skillman Westside Auto Mall responded

Thank you for your endorsement of our staff and kind words. We look forward to seeing in the future.

October 18, 2023

Your service department is still good but you have lost your personal touch by doing business by texting. I would pay double to do business with a human that can talk business. More

by Opitma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James ?? Very professional , Lyndsay Williams
Oct 24, 2023 -

Ray Skillman Westside Auto Mall responded

I Agree so much with your thoughts. Technology is not my choice either. Unfortunately, a large portion of today's customers prefer to be texted. I will make a note on your account to your preference of communication. Thank you for your kind words towards our staff, understanding and continued support. Terry Hannel

October 16, 2023

Everyone is so kind and the service is excellent. From Nick Blake the wonderful salesman all the way through the service . More

by cindy4902
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
NICK BLAKE sales , Brantley Battin service
Oct 19, 2023 -

Ray Skillman Westside Auto Mall responded

Thank you so much for allowing us to maintain your vehicle and for taking the time for the very kind review. We appreciate your business and look forward to seeing you soon . Safe travels

October 09, 2023

Actually the receipt could be more detailed and definitive. I personally would like to see exactly long it took to work on a certain part and how much an hour it cost for that service. Transparency More

by Felicia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
can't remember his name
Oct 19, 2023 -

Ray Skillman Westside Auto Mall responded

I would be glad to review your service repair order with you in detail. I agree services and repairs on almost everything have become more expensive. If an alignment was not quote as a need and is needed, I would like to be involved in repair. Please reach out to me. Terry Hannel Sales Manager

October 09, 2023

First time for service for my CX-30. All service was done in a very timely manner. Very friendly staff. More

by williamtashby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony May
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2023 -

Ray Skillman Westside Auto Mall responded

Williamtashby, thank you for your kind words and this wonderful review! We hope to be of service to you again in the future. Best wishes, Ray Skillman Westside Mitsubishi

September 18, 2023

It’s always a pleasant, positive experience to get my oil changed on my Mazda CX-5. They got me right in, the appointment took the length of time they said, they kept me informed throughout, and I have conf More

by Janet D.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darin
Nov 17, 2023 -

Ray Skillman Westside Auto Mall responded

Hi Janet D, thank you so much for your positive comments about Ray Skillman Westside Mitsubishi! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

September 15, 2023

Hyundai service department always very courteous and professional when I bring my Sonata in for service. Service adviser, Melissa, very pleasant to work with during this visit. More

by Gary Westfall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa
Sep 17, 2023 -

Ray Skillman Westside Auto Mall responded

Thank you so much for choosing our service department. We appreciate your business and kind review. Please allow our staff to continue to serve you with your automotive needs.

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